Abhishek DEY
Mumbai
Summary
SENIOR SOFTWARE ENGINEER (HEALTHCARE BUSINESS ANALYST)
Highly skilled professional with extensive experience in the US healthcare IT industry, focusing on Business Analysis; targeting a challenging role that leverages expertise with organizations of high repute.
Overview
5
5
years of professional experience
Work History
Healthcare Business Analyst
CitiusTech Healthcare Technology Pvt. Ltd.
Mumbai, MH
08.2018 - Current
- Possessing over 5 years of professional experience in US healthcare IT industry, specializing in project management and business analysis within healthcare sector.
- Engaged in client-facing capacity specializing in healthcare data migration projects analyzing and working on client’s software product.
- Worked in project management role encompassing coordination with data extraction vendors, conducting comprehensive testing with both vendors and clients, and offering crucial support during client Go live phases driving quarterly brainstorming sessions aimed at process enhancement.
- Showcasing key skills and competencies in scoping, importing, validating, troubleshooting, and RCA in various healthcare collector and clinical data systems, as well as managing multiple projects and clients simultaneously, ensuring effective communication and progress tracking.
- Worked on implementing HL7 interfaces.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Conducting end-user training for new practice resources and IT managers, enhancing user proficiency and adoption.
- Maintaining critical go-live tasks and resolving client escalations.
- Conducted manual testing of client's web application product.
- Leading initiatives and successfully managed team of seven members, providing mentorship and acting as senior trainer to onboard new hires, spearheading interview processes and conducted appraisal meetings with junior team members, contributing to team growth and development.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
- Identified patterns and trends in large data sets and provided actionable insights.
- Generated standard and custom reports to provide insights into business performance.
Education
Online Master's Program - Business Analyst
Simplilearn
Remote03.2024
Bachelor of Technology - Electronics And Communications Engineering
Future Institute of Engineering And Management
Kolkata08.2016
Skills
- Project Management
- HL7
- SQL and Databases
- Salesforce
- Business Analysis
- Requirements Analysis
- Stakeholder Communication
- Operations Analysis
- Business Planning
- Strategic Planning
- Data Mapping
- Process Development
- Risk Assessment
- Documentation
- Tableau
- Team Collaboration
- Quality assurance
- JIRA
Certifications and Recognitions
- HL7 V2.8 certified from HL7 International.
- Certified Scrum foundation professional from CertiProf.
- Certified Healthcare domain specialist from CitiusTech.
Awards and Appreciations
- Recognized and honored with the R&R Appreciation Award by the organization's management for a strong work ethic, rapid learning, and client commendations.
- Acknowledged with client appreciations for outstanding contributions to intricate projects, reflecting dedication and skill.
- Received the prestigious Extra Mile Award from the organization, exemplifying commitment to consistently go above and beyond expectations.
Timeline
Healthcare Business Analyst
CitiusTech Healthcare Technology Pvt. Ltd.
08.2018 - Current
Online Master's Program - Business Analyst
Simplilearn
Bachelor of Technology - Electronics And Communications Engineering
Future Institute of Engineering And Management
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