Jira
Abhishek Dhall
Marketing Manager
New Delhi,
Summary
A results-oriented Marketing Consultation Manager with a strong background in sales and customer relations. Experienced in crafting strategic marketing plans, boosting brand visibility, and overseeing digital subscriptions for diverse clients across the US. Eager to apply B2B marketing acumen and client management skills to drive growth and success for progressive organizations.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Manager: Marketing Consultation
BrandMuscle India Private Limited
9 2023 - Current
- Managed a team of marketing consultants, providing mentorship, training, and guidance to foster professional growth and enhance team performance.
- Conducted performance evaluations, set goals, and promoted a culture of accountability and excellence within the team.
- Managed and motivated team members to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Provided strategic direction and leadership and guiding a team of consultants to develop and implement effective marketing strategies for clients.
- Built and maintained strong client relationships, serving as a trusted advisor and point of contact for strategic marketing discussions and initiatives.
- Led concierge sessions, demonstrating deep industry knowledge and understanding of client businesses to deliver tailored marketing solutions.
- Led the development of integrated marketing strategies encompassing digital, traditional, and experiential channels, tailored to meet client goals and objectives.
- Oversaw the execution of strategic marketing campaigns.
- Implemented best practices and continuous improvement initiatives to drive efficiency and effectiveness in campaign execution and delivery.
- Utilized market insights to develop actionable recommendations and innovative solutions that address client challenges and capitalize on market opportunities.
Assistant Manager: Marketing Consultation
BrandMuscle India Private Limited
01.2022 - 08.2023
- Collaborated closely with marketing consultation team members and end users to coordinate marketing initiatives, ensuring alignment with brand guidelines and campaign objectives.
- Provided leadership and guidance to junior team members, fostering a collaborative work environment and supporting professional development.
- Acted as a primary point of contact for clients, providing strategic marketing consultation and fostering strong relationships based on trust and professionalism.
- Conducted concierge sessions with clients to understand their business objectives, challenges, and market opportunities, ensuring alignment of marketing strategies with client goals.
- Assisted in developing comprehensive marketing strategies tailored to clients' needs and target audiences, incorporating market research.
- Managed a team who handles the execution of marketing campaigns implementation, ensuring all deliverables were met on time
- Monitored campaign performance metrics and conducted post-campaign analysis to evaluate effectiveness and optimize future strategies.
- Utilized digital marketing channels (e.g., social media, email marketing, SEO/SEM) to enhance brand visibility, drive traffic, and generate leads for clients.
- Implemented digital marketing tactics and strategies to improve online presence and engagement metrics, contributing to overall marketing success.
- Conducted market research and analysis to identify industry trends, providing valuable insights for strategic decision-making.
- Demonstrated strong written and verbal communication skills in conveying complex marketing concepts and solutions to diverse audiences.
Sr. Executive: Media Buying & Marketing Consultation
BrandMuscle India Private Limited
09.2020 - 12.2021
- Provided expert marketing consultation to clients, analyzing market trends, consumer behavior, and competitive landscape to develop effective marketing strategies.
- Advised clients on brand positioning and campaign tactics to achieve marketing objectives and drive business growth.
- Managed campaign execution, from implementation, monitoring, and performance analysis.
- Utilized data-driven insights and analytics to make recommendations for continuous improvement.
- Built and maintained strong relationships with clients, serving as a trusted advisor and main point of contact for all marketing-related inquiries.
- Collaborated closely with clients to understand their business goals, challenges, and opportunities, ensuring alignment of strategies with their objectives.
Assistant Manager (Corporate Sales)
Radisson Blu MBD
06.2019 - 08.2020
- Managed and nurtured relationships with corporate clients, serving as a key point of contact for inquiries, negotiations, and issue resolution
- Developed personalized strategies to meet client needs and exceed expectations, resulting in better client retention and satisfaction scores.
- Assisted in developing and implementing strategic sales plans to achieve corporate revenue targets and market penetration goals.
Led sales initiatives, including prospecting, lead generation, and pitching corporate solutions, resulting in achieving my annual budget in 3 quarters. - Prepared compelling sales proposals, presentations, and pitches tailored to corporate clients' needs and requirements.
- Collaborated with cross-functional teams to customize solutions and address client challenges, demonstrating a deep understanding of their business objectives.
- Conducted market research and analysis to identify new business opportunities and trends, staying abreast of industry developments and competitor activities.
- Implemented strategic initiatives to expand market presence and acquire new corporate accounts, contributing to business growth and profitability.
- Negotiated terms and conditions of contracts, pricing agreements, and service level agreements (SLAs) to secure profitable business deals.
- Managed contract renewal processes and upselling opportunities to maximize revenue and client satisfaction.
- Prepared regular sales reports and performance metrics for management review, providing insights into sales trends, pipeline status, and revenue projections.
- Utilized CRM systems to track sales activities, manage customer relationships, and streamline sales processes.
Assistant Manager (Restaurants)
Radisson Blu MBD
07.2016 - 06.2019
- Efficiently managed daily restaurant operations, ensuring smooth workflow and adherence to company standards and policies.
- Oversaw staff scheduling, training, and performance evaluations to maintain high levels of productivity and customer service.
- Implemented effective inventory control measures to minimize waste and optimize food and beverage costs.
- Led by example in delivering exceptional customer service, resolving escalated customer issues promptly and ensuring guest satisfaction.
- Implemented strategies to enhance customer experience, resulting in improved customer retention and positive online reviews.
- Supervised and motivated a team of 25 restaurant staff, fostering a positive work environment and promoting teamwork.
- Conducted regular team meetings to communicate goals, delegate tasks, and provide ongoing training and development opportunities.
- Assisted in budget planning and financial analysis, contributing to cost control and profitability goals.
- Implemented cost-saving initiatives without compromising quality or service standards.
- Enforced strict adherence to health, safety, and sanitation guidelines, ensuring a clean and safe dining environment for customers and staff.
- Conducted regular inspections and training sessions on safety protocols to maintain compliance with regulatory requirements.
Education
BSc. in Hospitality and Hotel Administration -
Delhi Institute of Hotel Management (DIHM)
01.2013 - 05.2016
Science
National Victor Public School
New Delhi, India2013
Skills
Project Management
Communication
Team Leadership
Complex Problem-Solving
Decision-Making
Customer Service
Team building
Time management
Attention to Detail
Active Listening
Strategic Planning
Performance Management
Staff Development
Software
Confluence
Trello
Zendesk
Simplybook
NetSuite
MS Office
Brandmuscle internal softwares
Interests
Sports
Travelling
Timeline
Assistant Manager: Marketing Consultation
BrandMuscle India Private Limited
01.2022 - 08.2023
Sr. Executive: Media Buying & Marketing Consultation
BrandMuscle India Private Limited
09.2020 - 12.2021
Assistant Manager (Corporate Sales)
Radisson Blu MBD
06.2019 - 08.2020
Assistant Manager (Restaurants)
Radisson Blu MBD
07.2016 - 06.2019
BSc. in Hospitality and Hotel Administration -
Delhi Institute of Hotel Management (DIHM)
01.2013 - 05.2016
Manager: Marketing Consultation
BrandMuscle India Private Limited
9 2023 - Current
Science
National Victor Public School