Abhishek Dubey
Gurgaon
Summary
A results-driven professional with a robust background at Asian Paints Ltd, I excel in optimizing sales operations and enhancing customer satisfaction through effective problem-solving and advanced Excel skills. Demonstrated ability to exceed sales targets by leveraging market research and fostering team collaboration. Renowned for meticulous quotation preparation and negotiation, ensuring competitive edge and client contentment.
Overview
1
1
year of professional experience
Work History
Operational and Sales Supervisor
Asian Paints Ltd
04.2022 - 03.2023
- Managed sales operations, ensuring client needs are met with tailored solutions.
- Created detailed quotations in line with specified criteria, ensuring accuracy and competitiveness.
- Conducted daily analysis of requirements to identify and address potential opportunities and challenges.
- Assigned central leads to the nearest coordinators, optimizing response times and customer engagement.
- Created and managed quotations, ensuring alignment with customer demands and overall satisfaction.
- Proactively pursued sales targets, demonstrating a strong commitment to achieving incentives.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
Education
Master of Computer Applications - Computer Applications Development
University Of Allahabad
Prayagraj, India01-2022
Bachelor of Computer Applications - Computer Application
Prof. Rajendra Singh (Rajju Bhaiya) University
Prayaraj01-2020
Senior Secondary Certificate (12th Grade) -
Kamla Rai College
Gopalganj, Bihar01-2017
High School Certificate (10th Grade) -
Harihar Singh Academy, CBSE
Varanasi, UP01-2015
Skills
MS Word : Creating, Opening, and Saving DocumentsTyping, selecting, and moving through text Basic Formatting: Fonts, sizes, colors, bold, italics, underline Paragraph Formatting,Find and Replace,Page Layout
MS Excel : Basic Functions and Operations,Basic Math Functions,Text Functions,Charts and Graphs
Advanced Excel : Macros,Lookup Functions
Core Operational Skills : Performance monitoring and reporting,Quotation preparation and negotiation,Workflow optimization and process improvement
Data Analysis and Reporting : Generating reports to track performance and areas of improvement
Communication and Collaboration Tools : Microsoft Teams for internal communication Zoom or Google Meet for customer and team meetings
Interpersonal Skills : Problem-solving and conflict resolution, Team building and motivational leadership,Time management and multitasking
Sales and Customer-Centric Skills : Market Research and Competitor Analysis,Post-Sales Support Coordination
Additional Information
DOB : 12th Nov 1999
Hometown : Gopalganj, Bihar
Languages
Hindi
English
Timeline
Operational and Sales Supervisor
Asian Paints Ltd
04.2022 - 03.2023
Master of Computer Applications - Computer Applications Development
University Of Allahabad
Bachelor of Computer Applications - Computer Application
Prof. Rajendra Singh (Rajju Bhaiya) University
Senior Secondary Certificate (12th Grade) -
Kamla Rai College
High School Certificate (10th Grade) -
Harihar Singh Academy, CBSE
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