Dynamic leader with a proven track record at Genpact India, adept in contract negotiations and data protection, leveraging skills in contracting & negotiation and executive leadership. Excelled in optimizing processes, achieving a 70% reduction in processing times, and driving strategic negotiations for contracts totaling nearly $125 million. Demonstrates exceptional capability in regulatory compliance and team leadership, fostering significant business growth and operational efficiency.
Senior Manager (Band 4D) – Genpact India Private Limited
Responsibilities:
· Contract Negotiations and Review: Managed the end-to-end contract management processes for commercial and vendor agreements, including NDAs, SaaS, MSA, SOWs, software licensing, and service agreements.
· Vendor Contract Management: Negotiated and reviewed vendor agreements to ensure alignment with business objectives, data protection laws, and regulatory requirements.
· Data Protection Leadership: Managed the compliance of global data protection laws (GDPR, CCPA, DPDP, IDTA, LGPD) and ISO 27701:2019, extending ISO/IEC 27001:2022 standards.
· AI and Data Governance: Provided guidance on emerging AI trends and regulatory frameworks, including the proposed EU AI Act and digital governance standards.
· Regulatory Compliance: Monitored adherence to labor and employment laws, internal policies, and industry-specific standards, ensuring alignment with data protection, FSLA, FMLA, Title VII, and DOL requirements.
· Policy Development: Drafted and implemented policies to meet legal requirements for data protection, employment law, and regulatory standards.
· Training Programs: Delivered training on contract awareness, employment law (FSLA, FMLA, Title VII), and data privacy, enhancing compliance and mitigating risks.
· Ongoing Compliance Oversight: Oversaw daily compliance activities, including the negotiation and review of amendments, SOWs, change requests, data protection requirements.
Key Contributions
· Contract Automation: Leveraged machine learning tools (e.g., CLM/Icertis) to automate reviews, reducing processing times by 70%.
· Stakeholder Collaboration: Partnered with tax, finance, and operations teams to ensure compliance with contracts and legal standards, advising on risk mitigation and regulatory implications.
· Team Leadership: Led a team of contract professionals, managing high volumes of client and vendor contracts while ensuring regulatory compliance and mitigating risks.
· Risk Mitigation: Identified contractual risks and provided actionable insights to stakeholders, ensuring transparency in obligations and exposures.
· Legal Advisory: Provided counsel to executive leadership on regulatory compliance, business risks, and contractual queries, conducting in-depth research to support strategic decision-making.
Key Achievements
· Certifications: GDPR, CPRA, Information Security, Cybersecurity, POSH, and Generative Artificial Intelligence.
· Compliance and Regulatory Expertise: FSLA, FMLA, Title VII: Ensured adherence to FSLA, FMLA, Title VII, and DOL regulations, providing counsel on wage laws, employee rights, anti-discrimination policies, and federal labor standards.
· High-Value Contract Closures: Successfully led the negotiation and closure of complex outsourcing contracts across the manufacturing sector in the United States, European Union, and the United Kingdom, driving significant business growth.
· Strategic Negotiations: Designed and executed the commercial and legal framework for Digital Operations and Finance & Accounting (F&A) services, securing contracts totaling nearly $125 million. Demonstrated exceptional strategic acumen in aligning contractual terms with organizational objectives.
· Process Optimization: Leveraged advanced digital tools to streamline global solutioning processes, achieving increased operational efficiency and delivering measurable improvements in business outcomes.
These accomplishments reflect my ability to manage high-stakes negotiations, drive value through strategic alignment, and implement innovative solutions to optimize business performance.
Manager (E-03) - HCL Technologies Private Limited
Responsibilities
· Contract Management: Oversaw the review, drafting, and negotiation of a diverse portfolio of contracts for both client and vendor engagements, including Non-Disclosure Agreements, Sales/Purchasing Agreements, Subcontracts, Consulting Agreements, Licensing Agreements, Master Service Agreements, Statements of Work, Addendums/Amendments, and Change Management Forms. Ensured comprehensive compliance with data protection laws and regulatory requirements, aligning contracts with organizational objectives.
· Vendor Management: Managed vendor relationships, negotiating and overseeing compliance with contractual terms and performance standards. Worked closely with vendors to ensure alignment with organizational data protection, regulatory, and compliance requirements.
· Privacy Monitoring: Established and implemented monitoring systems to track privacy-related metrics across both client and vendor contracts, ensuring ongoing compliance and promoting a culture of data protection throughout the organization.
· Security Governance: Partnered with internal stakeholders to develop and maintain a robust security governance framework, ensuring alignment with business objectives and compliance with regulations such as ISO 27001, PCI DSS, SSAE 18, and GDPR. Conducted periodic audits and assessments to identify and address compliance gaps in both client and vendor contracts
· Risk Management and Breach Response: Led investigations into data breaches, ensuring compliance with notification requirements under relevant laws. Provided legal guidance on breach management and facilitated the negotiation and execution of data processing and data transfer agreements to protect both client and vendor interests.
· .Data Protection Impact Assessments (DPIAs): Provided legal advice on Data Protection Impact Assessments (DPIAs) for both internal projects and vendor-related agreements, ensuring adherence to compliance standards and enhancing privacy protections in line with global regulations.
· Reporting and Compliance Audits: Prepared and presented detailed compliance reports to senior management, ensuring the organization met data protection laws and industry standards. Led audits to assess adherence to both internal policies and vendor compliance, identifying potential risks.
· Policy Development: Contributed to the development and refinement of procurement policies and procedures, streamlining processes for managing both client and vendor contracts while ensuring compliance with legal, regulatory, and internal standards.
Key Contribution
· Contract Management Excellence: Led high-value contract negotiations, driving key agreements across diverse sectors, ensuring full alignment with data protection regulations and legal standards.
· Vendor Management: Negotiated and maintained strong vendor contracts, ensuring regulatory alignment and optimizing supplier performance.
· Data Protection and Compliance: Successfully negotiated and implemented data protection agreements, ensuring international compliance with major regulations like GDPR and CPRA.
· Security Governance: Strengthened security governance framework, achieving ISO 27001 and PCI DSS compliance, enhancing the company's overall risk management posture.
· Risk Management and Breach Response: Efficiently managed data breach investigations, mitigating potential liabilities and enhancing the company's response protocol.
· Training Programs: Delivered tailored training that significantly improved organizational compliance with data security and legal policies.
· Contract Automation and Risk Assessment: Leveraged automation tools to streamline contract reviews, significantly reducing processing time while mitigating risks.
Key Achievements
· Negotiation and Execution of Data Protection Agreements: Successfully negotiated and executed 200+ data protection agreements, driving client satisfaction and ensuring full compliance with global regulatory requirements.
· Implementation of Standard Contractual Clauses (SCCs): Spearheaded the implementation of Standard Contractual Clauses (SCCs) for over 100 international data transfers, ensuring robust compliance with GDPR and other international data protection laws.
· Optimizing Cross-Border Data Transfer Processes: Optimized cross-border data transfer processes, addressing complex data
Federal and State Employment Law Compliance Management: Proactively managed compliance with federal and state employment laws, mitigating legal risks and ensuring alignment with regulatory requirements through strategic legal initiatives.protection challenges and ensuring legal compliance.
Responsibilities:
· Contract and Commercial Management (US and UK): Led the mobilization and set-up of contract management processes, including the creation of templates, playbooks, and governance structures to ensure contract compliance and efficiency.
· Contract Drafting and Negotiation: Negotiated and executed various contracts, including Outsourcing Agreements, Master Services Agreements, Non-Disclosure Agreements, Subcontracts, Consulting Agreements, Licensing Agreements, Statements of Work, Addendums/Amendments, and Change Orders. Ensured that terms aligned with business objectives and legal requirements.
· Request for Proposal (RFP) Leadership: Spearheaded RFP processes, including RFP explanation meetings, pre-award contract negotiations, final negotiations, and contract drafting/finalization. Managed vendor relationships throughout the bidding and award process.
· Contract Tracking and Monitoring: Ensured signed contracts were communicated to all relevant stakeholders, providing visibility, interpretation, and guidance to support seamless contract implementation and compliance.
· Compliance Implementation: Developed and enforced company policies, procedures, standards, and goals to ensure alignment with regulatory and legal standards.
· Governance Management: Oversaw the contract and supplier governance model, driving supplier performance, continuous improvement, and early identification of risks impacting service continuity.
· Liaising and Collaboration: Partnered with business clients, operations, finance, and other internal stakeholders, focusing on building an efficient legal framework for business operations. Acted as a key legal advisor on a variety of policy issues.
· Deliverables and Obligations Management: Tracked and ensured compliance with all deliverables and obligations under the contract, driving accountability and performance.
· Contract Management Tools: Leveraged proprietary contract management tools to track the contract lifecycle, key milestones, obligations, and risks for Accenture.
· Data Protection: Managed Data Protection Addendums, ensuring compliance with security controls and Accenture policies. Delivered firm-wide Data Privacy training and awareness to ensure compliance with global privacy standards and responsibilities.
· Risk and Issue Management: Provided high-level contract support services, leading teams to identify and resolve contract risks and issues. Conducted scorecard reviews to assess risk areas and escalated significant concerns to leadership.
· Team Leadership: Supervised a team of over 20 junior contract professionals, offering guidance, feedback, and professional development through ongoing mentorship, review, and motivation.
Key Contributions
· Portfolio Management: Managed a revenue base of $700 million USD across 100+ projects for US accounts, realizing over $100,000 in revenue. Managed the UK fashion accounts with a revenue base exceeding £500 million GBP, resulting in a 20% increase in contract billing and fulfillment.
· Governance Process Setup: Established and supported key governance processes, improving relationships with clients and stakeholders, enhancing overall contract performance.
· Career Counselling and Team Leadership: Provided career counseling and leadership, serving as a role model and reinforcing organizational goals, fostering team collaboration.
Key Achievements
· Employee of the Month (May 2014): Recognized for exceptional support in contract review and execution.
· Star Business Award (FY15): Awarded for outstanding business performance.
· Advanced Contract Management Accreditation (2015): Achieved advanced level accreditation for expertise in contract management activities.
· Value Creator Award (FY16): Acknowledged for creating significant value through innovative contract management practices.
· Security Champion (FY17): Recognized for leadership in promoting security compliance and awareness.
· Work Shadow in London (March 2019): Selected for a two-week work shadow opportunity due to exceptional performance.
LDNA Champions Award (FY20): Honoured for leadership and contributions to organizational success
Responsibilities:
· Contract Drafting, Review, and Negotiation: Drafted, reviewed, redlined, abstracted, and negotiated various commercial agreements, including Non-Disclosure Agreements (NDAs), Data Protection Addenda, Software Purchase Agreements, and Upsell and Renewal Agreements.
· Contract Abstraction: Managed an abstraction project, handling over 50 contracts, ensuring accurate extraction and documentation of key terms, obligations, and risks.
· Contract Template and Playbook Development: Assisted in the creation, implementation, and maintenance of contract templates, playbooks, and procedures to scale company activities while ensuring manageable legal and operational risks.
· Legal and Business Risk Interpretation: Provided interpretation of contractual terms, identifying and advising on potential legal and business risks. Delivered creative solutions to resolve potential issues, ensuring alignment with company objectives.
Key Contribution:
· Process Improvement: Contributed to the development and streamlining of contract management processes, ensuring scalability and effective risk management as the company grew.
· Risk Mitigation: Played a key role in minimizing legal risks by providing proactive legal guidance and recommending risk mitigation strategies for complex agreements.
· Contract Abstraction Leadership: Led the abstraction project involving over 50 contracts, ensuring all key contractual terms were clearly documented and accessible for ongoing contract management.
Key Achievement:
· Efficient Contract Management: Successfully managed the drafting, negotiation, and finalization of numerous agreements, including critical NDAs and data protection addenda, contributing to seamless business operations and client relationships.
· Contract Abstraction Success: Efficiently abstracted over 50 contracts as part of a significant project, improving contract visibility and supporting long-term organizational compliance.
Template and Playbook Development: Instrumental in creating contract templates and playbooks that streamlined contract workflows, enhancing scalability and consistency across the company’s contracting processes
Marital Status: Married