Abhishek Ghagare
Nashik
Summary
Experienced Network Engineer with a proven track record in resolving hardware and software configuration issues, troubleshooting network problems, and addressing infrastructure and security concerns. Skilled in implementing solutions to reduce downtime, enhance network speeds, and optimize cost efficiency. Committed to delivering high-quality results and ensuring seamless network operations for organizations.
Overview
4
4
years of professional experience
Work History
TAC Engineer
Airtel Broadband
10.2024 - 12.2025
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Delivered Tier-3 support and SME input to internal and external customers.
- Documented faults and bugs for referral to development staff for use in updates.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Developed network test and validation processes to maintain alignment with solution design.
- Performed root cause analysis of reported issues to enact corrections.
- Assisted in the migration of legacy systems to new platforms without disrupting business operations.
- Acquired and maintained advanced knowledge of networking protocols.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Achievements/Tasks
Network Operations Engineer
Airtel
11.2021 - 10.2023
- Developed and implemented strategies to improve customer service and increase sales.
- Supervised various locations, enforcing high-quality standards of operation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Installation of network devices, broadband connections.
- Measuring fault metric's and resolving faults.
- Resolved network issues on timely basis.
- Achieved 90% targets on daily basis.
- Achievements/Tasks
Education
Bachelor of Commerce -
Savitribai Phule Pune University
Nashik06.2024
Cisco Certified Network Professional -
CISCO
11-2025
Skills
- Technologies and Tools : CCNA, Red Hat Linux / Centos, AWS, Apache, SSH, FTP, NFS, IPv4, IPv6, VPN
- AWS Resource Optimization
- Skilled in Implementation of Routing Protocols
- Configuration Management : LAN/WAN, TCP/IP, SSH, Apache, NTF, troubleshooting
- Multi-Protocol Label Switching
- Network Management
- Familiarity with Linux and Windows Operating Systems
- Network Issue Resolution
- Priority Management in Escalations
- System Efficiency Management
- Network Performance Monitoring
- IP addressing and subnetting
- Border Gateway Protocol
- Routing protocol expertise
- VLAN aggregation
- LAN switching technologies
- Network configuration
- Network optimization
LANGUAGES
Marathi, Hindi, English
Timeline
TAC Engineer
Airtel Broadband
10.2024 - 12.2025
Network Operations Engineer
Airtel
11.2021 - 10.2023
Bachelor of Commerce -
Savitribai Phule Pune University
Cisco Certified Network Professional -
CISCO