Summary
Overview
Work History
Education
Skills
Passport
Personal Information
Extracurricular Activities
Projects
References
Timeline
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Abhishek Gupta

Senior Technical Manager
Noida

Summary

Rational Senior Technical Manager with over 16 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work History

Senior Technical Manager

Mahindra Comviva
07.2007 - Current
  • Gathering the requirements from the customer, Responsible for making the product from scratch using software engineering, POC, System Test Cases, Functional Design, System Tests, Bug Triaging, Bug Fixing,Automation etc.
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Researched and adopted new technologies to add value to existing offerings.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Monitored production operations for quality and compliance with standards.

Education

Master of Computer Applications (MCA) -

MA National Institute of Technology Bhopal
01.2004 - 04.2007

Skills

CAP

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Passport

Available

Personal Information

  • Date of Birth: 06/07/1983
  • Marital Status: Married

Extracurricular Activities

Executive member of Training and Placement Committee of MANIT Bhopal Member of Student Council(TechFest) of MANIT Bhopal

Projects

Freephone, Free Phone enables operators to provide Access Codes to their corporate and end clients to implement different services such as 0800 free calls, 0810 calls with reduced cost, etc. Each service associated to an Access Code can be defined in an agile way through the configuration of Callflow in an efficient Graphic Editor integrated to the Web Console that does not require additional installation., Comviva Technologies Ltd, 12/2021 - present, SS7,INAP,SIGTRAN,IN, C, Java, Mysql, Linux, HSQL, Apache Ignite, Gathering the requirements from the customer. Responsible for making the changes in the product according to the customer's requirement using software engineering. Preparation of system test cases and complete testing. Functional, Load, memory leak and Performance testing. Bug Reporting, Test cases execution. Analyzing the Bug and fixing accordingly. Currently in deployment stage in TIM Brazil. IN Platform TSLEE, Telecom Service Logic Execution Environment -Telecom SLEE - integrates multiple network resources and telecommunication protocols allowing the simultaneous execution of multiple services. It offers high performance, low latency, adaptability and availability. It is a fully fledged IN platform in itself. It can also work simultaneously as IMS SCIM, allowing a smooth migration from 3G to 4G networks. It supports SS7 CAP, INAP and MAP protocols, Diameter and SIP protocols and integration to BSS through SQL, LDAP, HTTP and SOAP protocols, Comviva Technologies Ltd, 07/2020 - present, SS7,CAMEL,SIGTRAN,IN,SMPP,MAP,Diameter,SIP, C, Java, Mysql, Linux, HSQL, Apache Ignite, Kubernetes, Gathering the requirements from the customer. Responsible for making the changes in the product according to the customer's requirement using software engineering. Preparation of system test cases and complete testing. Many CRs implementation in the currently deployed in Rightel Iran. Functional, Load, memory leak and Performance testing. Bug Reporting, Test cases execution. Analyzing the Bug and fixing accordingly. Currently in deployment stage in Telefonica UK VAS services Missed Call Alert and No balance Alert of Mahindra Comviva, The Missed Call Alert (MCA) service is an application, which can be integrated with an operator's network to capture and manage, all missed call attempts toward a subscriber, when that subscribe is not available. This is a unique value added service that allows operators to enhance ARPU. MCA service can take care of all scenarios (when a subscriber can be unavailable), that includes. Subscriber is out of coverage, Subscriber's handset is off, Subscriber's line is busy, Subscriber does not reply. No Balance Alert solution is a an innovative proposition that sends No Balance Alerts to the terminating party when the call does not get completed due to insufficient credit balance with the calling party. When a call fails due to insufficient credit balance with the calling subscriber, No Balance Alert Solution notifies the called party about the subscriber's call attempt through an SMS notification and hence generates the possibility of Call Backs. One of the feature of NBA is Call loan in which NBA redirects the call to IVR after sending the SMS to Call loan and offer talk time loan to subscriber., Comviva Technologies Ltd, 09/2010 - 06/2020, SS7,Sigtran,ISUP,SMPP,SIP, C, Java, Mysql, Oracle Linux, Gathering the requirements from the customer. Responsible for the framework module which interacts with stack and receives the ISUP messages from the stack. Responsible for the module which interacts with the SMSC. Preparation of system test cases and complete testing. Deployment and conducting Acceptance testing of the product at customer premises. Handling of various components as Applications, GUI, and Scripts of MCA. Functional, Load, memory leak and Performance testing. Bug Reporting, Test cases execution. Analyzing the Bug and fixing accordingly. Single handidly deploy the upgraded MCA at Uninor India. Spoc for the MCA installation at Reliance Jio Mumbai. Client interaction regarding deployment architecture of MCA at Reliance Jio Mumbai. POC done for Call loan at Airtel India. RoamWelcome and RoamPulse of Mahindra Comviva, RoamWelcome system is for mobile subscribers who are either in-roamers or out-roamers to Host Network. This node is for delivering welcome SMS to these subscribers. It taps the roaming links and decode the MAP packets flowing on the roaming links. It starts functioning on the receiving of Location Update packet. RoamWelcome system sends welcome SMS to the In-Roamer or Out-Roamer subscribers to the Host network where the system is installed. The served subscribers are unaware to the presence of service node. For this RoamWelcome sends SMS PDU to the SMSC via SMPP Client module. RoamPulse is a real-time analysis tool that is used to monitor and analyze roaming activity in the network. It provides an insight into roaming trends and the average life of a roamer on the network, which is used by the Operator to leverage revenue from the expanding roaming base., Comviva Technologies Ltd, 10/2008 - 09/2010, SS7,MAP,SCCP,MTP3, UNIX, Linux, C, Mysql, Java, PHP, Gathering the requirements from the customer. Designing and coding of the client and server Modules. Responsible for the decoding module of the MAP packets. Preparation of system test cases and complete testing. Deployment and conducting Acceptance testing of the product at customer premises. Onsite development, testing and UAT of Sigtran Based RoamWelcome at Etisalat India. Onsite implementation and UAT of RoamPulse at CTM Macau.

References

Provided on Request

Timeline

Senior Technical Manager

Mahindra Comviva
07.2007 - Current

Master of Computer Applications (MCA) -

MA National Institute of Technology Bhopal
01.2004 - 04.2007

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Abhishek GuptaSenior Technical Manager