Abhishek Gupta
New Delhi
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Senior Medical Billing Specialist
GM ANALYTICS SOLUTIONS
01.2023 - Current
- Processed medical claims using advanced billing software and coding systems.
- Reviewed patient accounts for accuracy and compliance with regulations.
- Collaborated with healthcare providers to resolve billing discrepancies.
- Educated staff on billing procedures and best practices for accuracy.
- Assisted in training new team members on billing protocols and systems.
- Maintained detailed records of billing activities and communications.
Senior Analyst (BILLING)
R1
Gurgaon
09.2019 - 08.2022
- Rectified medical claims from patients to ensure smooth processing without issues.
- Maintained accuracy in submitted claims to prevent escalations and errors.
- Conducted thorough checks on medical claims for accuracy, facilitating hassle-free service.
- Tracked patient details and medical history alongside submitted claim amounts.
- Uploaded personal and medical information accurately on bills to support claim processing.
Process Associate(Technical Support and Customer Service for Hand Held Product)
GENPACT
Gurgaon
04.2017 - 09.2019
- Delivered technical support for SAMSUNG handheld products, addressing software upgrades and app functionality.
- Resolved customer escalations by providing timely and effective solutions.
- Tracked previous issues while supplying information on device specifications and service center locations.
Executive
Inter-Globe Technologies (IGT)
Gurgaon
- Engaged new and existing customers to boost satisfaction levels.
- Developed comprehensive database for customer flight bookings, facilitating smooth booking processes.
- Resolved customer queries efficiently, ensuring timely resolutions for escalated issues.
Education
Bachelor of Art - English Honors
Delhi University
01.2015
Senior Secondary Education -
Rockfield Public School
Rohini, Delhi01.2012
Higher Secondary Education -
Rockfield Public School
Rohini, Delhi01.2010
Skills
- Claims processing and analysis
- Regulatory compliance
- Data management
- Customer relationship management
- Technical troubleshooting
- Conflict resolution
- Revenue cycle management
- Claims processing proficiency
- Claims processing
- Medical billing
Disclaimer
I hereby declare that the details provided by me in this resume are correct and best to my knowledge. I am aware that the company can use this data for verification purposes and any material identified between the details shared above versus actual information would have a bearing on my employment, based upon company policies.
Personal Information
Date of Birth: 05/20/93
Timeline
Senior Medical Billing Specialist
GM ANALYTICS SOLUTIONS
01.2023 - Current
Senior Analyst (BILLING)
R1
09.2019 - 08.2022
Process Associate(Technical Support and Customer Service for Hand Held Product)
GENPACT
04.2017 - 09.2019
Executive
Inter-Globe Technologies (IGT)
Bachelor of Art - English Honors
Delhi University
Senior Secondary Education -
Rockfield Public School
Higher Secondary Education -
Rockfield Public School