Abhishek Gupta
Jodhpur
Summary
To obtain a position as a Merchandiser where I can leverage my skills in product planning, vendor coordination, and market analysis to optimize inventory, enhance product presentation, and drive sales growth, while contributing to the overall success of the organization and contribute to business growth through effective coordination and customer satisfaction
Overview
1
1
Language
11
11
years of professional experience
Work History
Team leader
- Leadership & Motivation: - Ability to inspire and guide the team toward common goals and Keeps team morale high, even under pressure
- Conflict Resolution: - Handles disagreements calmly and fairly
- Time Management: - Prioritizes tasks and ensures deadlines are met and Helps team members manage their time effectively
Asst. Merchant & planner
Infiniti India
10.2023 - Current
- Product Knowledge: - Strong understanding of furniture materials (Wood, Metal, Upholstery, Ss, Marble etc.)
- Quotation: - Prepare accurate cost sheets considering raw material, labor, and overhead and Negotiate pricing with buyers and vendors
- Sampling & Product Development: - Ability to coordinate development and sampling and Experience in interpreting technical drawings.
- Buyer communication: - Handle buyer queries complaints, and order tracking professionally. Act as a single point of contact for international/domestic buyers and Maintain clear and professional communication regarding approvals, changes, and updates
- Order & Shipment Handling: - Track and manage purchase orders from approval to dispatch and Coordinate with logistics and ensure documentation (packing list, invoice,) is accurate.
- Trend & Market Awareness: - Knowledge of global home décor and furniture trends and Ability to suggest new product ideas and seasonal collections
- Software & Tools Proficiency: - Skilled in MS Excel, ERP systems, Google Workspace and Basic knowledge of AutoCAD/Sketch Up or product rendering tools is a plus.
- Attention to Detail: - Ensure accuracy in measurements, finishes, and customization and Monitor packaging standards and labeling as per buyer requirements.
- Communication Skills: - Coordinate with customers for payment follow-up.
- Follow-Up & Time Management: - Regular follow-up on samples, orders, and shipments & Prioritize tasks and meet strict deadlines
07.2020 - 10.2023
- Production Planning & Scheduling: - Expertise in creating and managing production schedules based on order priorities, capacity, and lead times.
- Inventory Control: - Strong ability to manage stock levels, monitor inventory movement, and prevent material shortages or excess
- Data Analysis & Forecasting: - Order trends to forecast material needs and plan production timelines.
- Problem Solving & Decision Making: - Appoint quality supervisors to check each stage before moving to the next.
- Time Management & Organization: - Excellent ability to prioritize tasks and manage tight production deadlines efficiently.
- Documentation & Reports: - Maintain records of production output, raw material usage, and inventory balance and Generate MIS reports for planning, forecasting, and improvement analysis.
12.2018 - 07.2020
- Inspection & Testing: - Skilled in conducting inline, pre-final, and final inspections as per AQL or buyer standards moisture content Use gloss meter
- Product Knowledge: - Deep understanding of product specifications, materials, and construction methods. Wood Grain, Moisture Content, Powder Coating, Electroplating, Chrome, Brass Finish, Welding Quality, Rust Resistance, Upholstery Pattern, Marble grain and damage.
- Root Cause Analysis: - Proficient in identifying and addressing the root causes of quality issues. Cracking, joint loosening, Surface bubbles, Pinholes, avoids scratches, uneven polish, and Color variation, Rust, Welding failure, Misalignment, Sharp edges.
- Process Improvement: - Regular inspections, Control temperature and humidity to ensure proper drying, Allow sufficient drying time between coats, Train workers
- Corrective & Preventive Action: - Monitor customer feedback & Return. Analyze complaints and identify patterns, Create a CAPA log sheet Update procedures, Analyze, Most common defects, Frequent process errors or recurring reasons, Conduct root cause analysis, Update SOP, Checks of random finished products, Maintain logs for defects and actions
Payment posting & Accounts Receivable (AR)
Jodhpur softtech, collaboration with optimum management, Inc
06.2015 - 12.2018
- Complete ownership and responsibility for end-to-end execution of all phases of the claims query resolution of healthcare providers
- Actively involved in several process improvement initiatives to improve the quality and performance of the team
- Extensive knowledge about denial management & AR ageing resulted in Strong performance across all assignments.
Education
Bachelor of Computer application -
01-2017
Science Math - PCM
01-2012
Skills
Production Planning & Development
Timeline
Asst. Merchant & planner
Infiniti India
10.2023 - Current
07.2020 - 10.2023
12.2018 - 07.2020
Payment posting & Accounts Receivable (AR)
Jodhpur softtech, collaboration with optimum management, Inc
06.2015 - 12.2018