Abhishek Jadhav
Cloud And Telco Professional
Mumbai
Summary
Technical Account Manager with more than 15 years of hands-on experience in cloud technologies and telco network to support enterprise accounts. Develops and promotes value realization, building strong, long-lasting relationships with senior executives and project level resources that translates into closed new business, renewal and upsell opportunities. Detail-oriented team player with strong organizational skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
7
7
Certificates
Work History
Technical Account Manager
Red Hat India Private Limited
Mumbai
10.2021 - Current
- Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals. Supported customers to deploy 2500+ nodes so far with different architectures and features.
- Delivering technical sessions to explain products features, releases and services to customers.
- Updating weekly digest of critical security and vulnerability update's to the customer. Supporting SSL implementation issues and security hardening queries.
- Following up for customers to upgrade to the latest release for better security compliance and stability.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Participated in product innovation by identifying and representing customer needs and presenting new product capabilities.
System Integration Manager
Samsung India Electronics Ltd
Mumbai
09.2020 - 10.2021
- Handling deployment, integration, validation of OpenStack Cloud projects for Telco applications.
- Worked with engineering and providing solutions, fixes and new features.
- Providing TAC-2 support of operations and deployment activates.
- Deployed the cloud infra for 5G-RAN testing in a short period of time and received appreciation for same.
Solution Architect
Ericsson India Global Services Pvt Ltd
Pune
01.2019 - 08.2020
- Design and E2E solutions for vEPC and Cloud Core technologies.
- Validated existing call flows of VoLTE for SoftBank Japan in network expansion and swipe out activities.
- Upgraded existing combined vEPG/WMG gateways of Videotron Canada from 1.x release to 2.x which involved multiple network changes without any outages by pre impact analysis. It is the 1st of its kind in the production network.
- Act as consultant for IoT acceleration solution for M2M.
- Involved in 5G PoC and Pre-sales of 5G NSA for Orange France.
- Worked, learned and delivered on multiple technologies e.g. Cloud, IoT, Wi-Fi etc. all together in a short period of time.
Packet Core Lead
Reliance Jio infocomm Ltd
Mumbai
11.2013 - 01.2019
- Operation and maintenance of 4G, VoLTE, IoT networks.
- Rollout and network impact analysis post configuration changes, feature release and network tuning.
- Recognized for VoLTE call set up issue with Nokia IMS in 2014.
- Got appreciation for outstanding performance in 2016
- Worked with Korean Telecom (KT) experts and improved ASR, TAU, SSR more than 99% and paging success rate by 97%. Highest in any other Operator.
Senior Technical Associate
Tech Mahindra
Pune
04.2013 - 11.2013
- Deployment, Integration and validation of Juniper 4G EPC MobileNext Products- MBG, MCG.
- Established and validated successfully Juniper MobileNext lab using Juniper EPC nodes (MBG, MCG, EX) and NG4T simulator with in 4 months.
GPRS Engineer
Nokia Siemens Networks
Mumbai
08.2011 - 04.2013
- Operations and maintenance of Nokia GPRS nodes for Bharti West HUB.
- Successfully integrated and tested the 1st 4G network in India for Bharti.
Engineer
Alcatel-Lucent Managed Solutions
Mu
09.2008 - 08.2011
- Worked as a fault management engineer for Circuit Core and Packet Core nodes.
- Increased effectiveness of health check by automation and reduces man efforts by advance filter option to in alarm monitoring.
- Received Employee Achievers’ Club Award for October 2009 Innovation and Performers.
Education
B.E (Electronics & Telecommunication) -
Mumbai University
Navi Mumbai 06.2004 - 05.2008
Skills
Cloud computing
undefinedCertification
Red Hat Certified OpenShift Administrator
Timeline
Red Hat Certified OpenShift Administrator
05-2023
Red Hat Certified Specialist in Containers and Kubernetes
11-2022
Technical Account Manager
Red Hat India Private Limited
10.2021 - Current
CKA - Certified Kubernetes Administrator
01-2021
Ericsson EPC/4G associate
11-2020
System Integration Manager
Samsung India Electronics Ltd
09.2020 - 10.2021
Red Hat OpenStack Administrator
03-2020
Solution Architect
Ericsson India Global Services Pvt Ltd
01.2019 - 08.2020
Red Hat Certified Engineer
05-2018
JNCIS-SP, Juniper ID: CNJJFPQ5W11QC93V
06-2014
Packet Core Lead
Reliance Jio infocomm Ltd
11.2013 - 01.2019
Senior Technical Associate
Tech Mahindra
04.2013 - 11.2013
GPRS Engineer
Nokia Siemens Networks
08.2011 - 04.2013
Engineer
Alcatel-Lucent Managed Solutions
09.2008 - 08.2011
B.E (Electronics & Telecommunication) -
Mumbai University
06.2004 - 05.2008
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