Abhishek Jain
Guwahati
Summary
Results-driven HRIS Consultant with a proven track record of optimizing HR technology to enhance efficiency and drive strategic HR initiatives. Adept at implementing, configuring, and managing HRIS systems to meet organizational needs. Strong analytical and problem-solving skills, combined with a deep understanding of HR processes, make me a valuable asset for improving HR operations. Committed to delivering innovative solutions that streamline HR processes and improve data-driven decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager-Customer Success
Darwinbox
Hyderabad
05.2022 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.
- Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
Sr. Executive-Human Resources
Ntex Transportation Pvt Ltd
Guwahati
02.2022 - 05.2022
- Having one on one connect with the employees weekly
- Driving employee satisfaction
- Anticipating Attrition and taking corrective measures
HR Associate
Delhivery Ltd
Guwahati
09.2020 - 02.2022
Assistant Manager-Sourcing and Onboarding
Swiggy
Guwahati
08.2018 - 05.2020
Sr. Executive-Human Resources
Delhivery Ltd
Guwahati
09.2015 - 07.2018
Executive-Human Resources
Manikchand Jewellers Pvt Ltd.
Guwahati
03.2014 - 04.2015
Education
MBA - Human Resources And Marketing
Gauhati University
Guwahati07.2013
Bachelor of Commerce - Management
Gauhati University
Gauhati07.2011
Skills
- Account Management
- Project Management
- Problem Solving
- Analytical Skills
- Human Resource Information System
- HR Consulting
- Strategic Human Resource Planning
- Talent Management
Certification
- Certificate program in HR analytics and Management from IIM Kozhikode
- Certified Human Resource Management Professional certification from Ripples Learning Services
Timeline
Account Manager-Customer Success
Darwinbox
05.2022 - Current
Sr. Executive-Human Resources
Ntex Transportation Pvt Ltd
02.2022 - 05.2022
HR Associate
Delhivery Ltd
09.2020 - 02.2022
Assistant Manager-Sourcing and Onboarding
Swiggy
08.2018 - 05.2020
Sr. Executive-Human Resources
Delhivery Ltd
09.2015 - 07.2018
Executive-Human Resources
Manikchand Jewellers Pvt Ltd.
03.2014 - 04.2015
MBA - Human Resources And Marketing
Gauhati University
Bachelor of Commerce - Management
Gauhati University
- Certificate program in HR analytics and Management from IIM Kozhikode
- Certified Human Resource Management Professional certification from Ripples Learning Services
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