Abhishek Joshi

• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Implemented and developed operational standards, policies and procedures.
• Held monthly meetings to create business plans and workshops to drive successful business.
• Provided strong leadership to enhance team productivity and morale.
• Led cross-functional teams in the development and implementation of strategic planning initiatives, driving organizational growth.
• Collaborated with senior management to understand needs, successes and failures of existing strategies.

• Owned responsibility for quality assurance and documentation processes across training and operations projects.
• Contributed to learning workflow design and execution with internal and offshore stakeholders.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Established end-to-end business process frameworks tailored to organizational needs, ensuring efficiency and scalability.
• Developed Standard Operating Procedures (SOPs) and governance structures to ensure consistency in execution.
• Acted as a bridge between leadership, operations, and support teams to align business objectives with execution.
• Ensured that organizational processes met internal quality standards and external regulatory requirements.
• Mapped critical dependencies and risks within processes, ensuring business continuity and resilience.

Spearheaded numerous successful projects, both small and large, during my tenure with CBRE, India.

Collaborated with prominent clients, including Ramky Estates, Rajpushpa, Yash Technologies, and Jain Construction, delivering exceptional results. Demonstrated exceptional project management skills and a proven track record of meeting client needs and exceeding expectations.

Strategic Project Planning: Proficiently developed comprehensive project plans, collaborating cross-functionally to define quantified construction activities and key milestones, ensuring precise site execution.

Proactive Project Monitoring: Diligently conducted project reviews, engaging stakeholders to assess project compliance, and adeptly identified and addressed issues and concerns in a timely manner.

Efficient Project Control: Implemented astute project analysis techniques, identifying root causes of any setbacks and delivering insightful reports detailing current project status, along with strategic recommendations for senior management.

Hands-On Site Supervision: Engaged closely with site supervisors and labor teams, gaining valuable insights into site conditions, and ensuring seamless project execution in alignment with established plans.

Streamlined Commercial Facilitation: Ensured successful project closures in accordance with contract terms and conditions, meeting performance

guarantee parameters and facilitating the issuance of acceptance certificates.