With over 18 years of experience in software engineering, I excel in managing projects with cross-functional skills to ensure on-time delivery. Currently serving as a Senior Program Manager at Infosys Ltd., I work with banking, finance, and insurance clients across securities, investment banking, and customer relationship management domains.
As a diligent client services manager, I provide leadership and serve as an escalation point for clients and internal departments. I deliver excellent client services while building and maintaining client relationships, utilizing strong people management skills to coach, lead, and develop employees.
My deep expertise in client engagement allows me to drive impactful results by fostering team collaboration and adapting to evolving needs. Skilled in relationship management, strategic planning, and effective communication, I am known for my reliability, problem-solving abilities, and results-oriented mindset.