Abhishek Kancherla
Senior Project Manager/Principal Conslutant
Bengaluru
Summary
With over 18 years of experience in software engineering, I excel in managing projects with cross-functional skills to ensure on-time delivery. Currently serving as a Senior Program Manager at Infosys Ltd., I work with banking, finance, and insurance clients across securities, investment banking, and customer relationship management domains.
As a diligent client services manager, I provide leadership and serve as an escalation point for clients and internal departments. I deliver excellent client services while building and maintaining client relationships, utilizing strong people management skills to coach, lead, and develop employees.
My deep expertise in client engagement allows me to drive impactful results by fostering team collaboration and adapting to evolving needs. Skilled in relationship management, strategic planning, and effective communication, I am known for my reliability, problem-solving abilities, and results-oriented mindset.
Overview
18
18
years of professional experience
6
6
Certifications
Work History
Delivery/Client Engagement Manager
Infosys Ltd.
06.2022 - Current
- Company Overview: Rabobank is Netherland Based based account which also operates in APAC region (ANZ region). RABOBANK AU- business focuses on Agri Based loans and financial instruments to the farming sector to cater their Argo & food research business.
- End to End Delivery management from Product backlog grooming to User Demos
- Involved in all Agile ceremonies like Sprint planning to Retrospective sessions
- Working closely with the Client Engagement Manager in fulfilling resourcing requirements
- Developed and implemented client engagement strategies to enhance customer satisfaction and retention through tailored communication plans.
- Led cross-functional teams to drive project delivery, ensuring alignment with client expectations and timely resolution of issues.
- Hands on experience in all test Artifacts and test reporting activities
- Actively involved in sharing the metrics and reports to our senior Management. across all the different service lines in Infosys
- Managing the different testing services like Pega testing, Automation Testing, ETL & Data testing, API testing & Non-functional testing.
Technical Program Manager
Fullerton Fund Management Company
01.2021 - 05.2022
- Phoenix QA is a Simcorp product Implementation of their asset management systems that involves Front office, Compliance & trade processing workflows for all the supported instrument types.
- Managed and leads all the testing requirements as part of this implementation.
- Acts as Scrum Master for the testing implementation for all the different scrum teams.
- Organize all Scrum ceremonies like Sprint planning, Sprint review & Retrospective sessions.
- QA Testing scattered in to various workstreams like Data migration, Report testing, Compliance testing, Data Management & System integration Testing.
- Frequent interaction with business users against all different workstreams.
- Involved and Managed the team of UI path RPA-citrix Based Automation Approach that leverages of automation by running the regression suite and test data driven automation.
- Managing the Nonfunctional testing like Performance and Security testing of the integration test suite and contributed in leveraging the Automation suite in UAT & Regression.
- Involved in Test Estimation, Resource planning, Risk management across the testing tracks.
- Involved in Client reporting by publishing the various dashboards and also have an experience in new Proposals to enhance the business.
- Worked with the Quality team to ensure quality gates across the account and comply with the org quality standards by involving in the external & Internal audits.
- Also participated in Monthly and Quarterly client reviews by presenting the Best practices and POC across the testing projects.
Test Manager/Scrum Master
Temasek Holdings
09.2019 - 12.2020
- IPP QA: IPP-involves majorly testing functional & Nonfunctional aspects of SimCorp Dimension as an Asset management tool integrated with various systems that deal with investment and instrument data supports various securities.
- Managed the Testing COE at the account level and leveraging the best practices across the Engagements.
- Manages and leading System and System integration testing across offshore & onshore.
- Involved and managed the team of UI path RPA-citrix Based Automation Approach that leverages of automation by running the regression suite.
- Managing the Nonfunctional testing like Performance and Security testing of the integration test suite and contributed in leveraging the Automation suite in UAT & Regression.
- Involved in Test Estimation, Resource planning, Risk management across the testing tracks.
Technical Test Lead/Scrum Master
One of the leading US Bank Firms
09.2018 - 09.2019
- Global Financial Crime Compliance (GFCC)-Derived Authorized Data store (ADS) project deals with data migration project from Teradata to Hadoop containing Customers, Accounts and Transactions related data which are sourced from multiple customer source systems and creating a data lake in the Hadoop environment.
- Ensuring proper analysis of User Stories from the product Owner & business stake holders.
- Actively participating in Product refinement sessions, daily scrum calls, Backlog grooming sessions.
- Maintains the product Backlog and release planning and track down the Burn down charts in JIRA.
- Responsible for Release estimation and sizing for all the Releases and Change Requests during the sprint release and sprint planning.
- Involves system integration Testing is being done for both Source and target layer mapping requirements.
- Performs end to end validations like Source Data Validation, SOR to Hadoop data validations, Transformation and Load validations in Hadoop and the data standardization.
- Build a testing team of professionals with appropriate skills, attitudes, and motivation.
- Test Execution of the Scripts by both manual and Automation methods based on the Test scripts.
- Tracking of defects in Jira and HP ALM.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Technical Test Lead
One of the leading US Banking Firms
07.2016 - 08.2018
- The project deals with the data entitled with the Legal Entity Onboarding System of customers and the Data Decisioning systems derived on Defined Transformation logics and business rules aligned w guidelines.
- Ensuring proper analysis of User Stories from the product Owner & business stake holders.
- Maintains the product Backlog and release planning and track down the Burn down chats.
- Responsible for Release estimation and sizing for all the Releases and Change Requests during the sprint release and sprint planning.
- Actively participating in Product refinement sessions, daily scrum calls, Backlog grooming sessions.
- Performing Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Setting up Test bed and test data to perform test execution that includes Integration Testing.
- Designing Test Scripts using Cucumber framework for all User Interface Scenarios.
- Performing various types of testing that includes ETL Testing, Regression testing.
- ETL Testing includes Extracting the data from the LEO (Legal Entity Onboarding) source systems and Run the Load cycle using Control-M to load the data to the internal D/W System.
- Data Comparison& Validation between source and target systems used by DVO (Informatica Data Validation Option).
- Integration testing with downstream systems by generating feeds and reports based on the user requirements.
- Using Quality Center as test management tool and Rally as Dashboard tool to capture all the activities and tasks during our sprint.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Technical Test Lead
One of the leading American diversified financial services firm
01.2016 - 06.2016
- Department of Labor (QA) project deals with the data migration from the existing D/W system to another D/W System derived on Defined Transformation logics and business rules aligned with Department of labor guidelines.
- Proper Analysis of Stories from the business stake holders and also participated in Sprint Planning sessions.
- Involved in Test plan preparation for the change Requests.
- Actively involved in all sprint ceremonies.
- Performed test case design i.e. Test case preparation from the use cases provided by our product designers and developers.
- Perform Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Conducts Test case review from the SME's and developers to accommodate complete coverage of requirements.
- Set up Test bed and test data to perform test execution.
- Perform Various types of testing that includes Functional testing, Regression testing, compatibility testing, smoke testing etc.
- Use Quality Center as test management tool and running the QTP automation scripts.
- Responsible for reporting bugs or defects & Tracking those issues in Quality Center.
- Perform data integration Testing from various Internal data feeds.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Technical Test Lead
One of the leading American diversified financial and Banking firm
04.2014 - 12.2015
- Fidelity Investment & Life Insurance project deals about the Fidelity Annuity Products and also Outside Carrier products.
- Ensuring proper analysis of User Stories from the product Owner & business stake holders.
- Actively participating in daily scrum calls, Backlog grooming sessions.
- Responsible for Test Estimation and sizing for all the Releases and Change Requests during the sprint release and sprint planning.
- Performing test case design i.e. Test case preparation from the use cases provided by our product owners and developers.
- Performing Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Conducting Test case review from the SME's and developers to accommodate complete coverage of requirements.
- Setting up Test bed and test data to perform test execution that includes Integration Testing.
- Performing various types of testing that includes Functional testing, ETL Testing, Regression testing, Client/Server Testing.
- ETL Testing includes Extracting the data from the source and Run the Load cycle using TWS scheduler to load the source data to Operational Data base.
- Integration Testing with downstream systems by generating feeds and reports based on the user requirements.
- Using Quality Center as test management tool and JIRA as Dashboard tool to track all the activities with burn down charts and tasks during our sprint.
- Performing a role of Individual Contributor for standalone modules by effective interaction with the Business/Dev Team and successfully signoff the critical releases.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Onshore Quality Management Lead
One of the leading American diversified financial firm
09.2013 - 03.2014
- Investment Research Platform manages the investments of individuals and large institutions through mutual funds, separately managed accounts and pooled investment funds.
- Proper Analysis of Stories from the business stake holders and also participated in Sprint Planning sessions.
- Involved in Test plan preparation for the change Requests.
- Attending the sprint meetings.
- Performed test case design i.e. Test case preparation from the use cases provided by our product designers and developers.
- Perform Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Conducts Test case review from the SME's and developers to accommodate complete coverage of requirements.
- Set up Test bed and test data to perform test execution.
- Perform Various types of testing that includes Functional testing, Regression testing, compatibility testing, smoke testing etc.
- Use Quality Center as test management tool and running the QTP automation scripts.
- Mobile Device Testing like IPad, IPhone & Black Berry and also perform OS_Browser Compatibility Testing.
- Responsible for reporting bugs or defects & Tracking those issues in Quality Center.
- Perform data integration Testing from various Internal data feeds.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Technical Test Lead
Infosys Ltd
10.2010 - 01.2014
- Total Work Experience in Infosys 14 years
Onshore Quality Management Lead
One of the leading American diversified financial firm
04.2013 - 08.2013
- PPSA (Partner Portfolio System Adapter) Application is Automated JPM Inbound System driven by Autosys scheduler system that transforms the positions Data and Asset data for Different from JPM to CG for consumption of Fixed Income systems and users.
- Proper Analysis of BRD from the business stake holders and also proper analysis of SRS from the technical front related to new/changed software components.
- Involved in Test plan preparation for the change Requests.
- Attending the sprint meetings.
- Performed test case design i.e. Test case preparation from the use cases provided by our product designers and developers.
- Perform Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Conducts Test case review from the SME's and developers to accommodate complete coverage of requirements.
- Set up Test bed and test data to perform test execution.
- Perform Various types of testing that includes Functional testing, Regression testing, compatibility testing, smoke testing etc.
- Use Quality Center as test management tool and running the QTP automation scripts.
- Responsible for reporting bugs or defects & Tracking those issues in Quality Center.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Senior Test Analyst
One of the leading American Banking firm
11.2010 - 03.2013
- GIP is an online trading application that allows Corporate/Institutional Clients to invest into various short-term Money Market Instruments such as Time Deposits(TD's), Commercial paper(CP's), Money Market Mutual Funds(MMMF's), Money Market Deposit Account(MMDA's) etc.
- Proper Analysis of BRD from the business stake holders and also proper analysis of SRS from the technical front related to new/changed software components.
- Performed Test strategy for the change Requests.
- Performed test case design i.e. Test case preparation from the use cases provided by our product designers and developers.
- Perform Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Conducts Test case review from the SME's and developers to accommodate complete coverage of requirements.
- Set up Test bed and test data to perform test execution.
- Perform Various types of testing that includes Functional testing, Regression testing, compatibility testing, smoke testing etc.
- Use Quality Center as test management tool and running the QTP automation scripts using Infosys test automation accelerator (ITAA).
- Responsible for reporting bugs or defects & Tracking those issues in Quality Center.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
Senior Software Engineer
Active Investor Technologies
03.2009 - 10.2010
- Company Overview: Active Investor Technology, a three tier architecture deals with active trading applications i.e.Streetsmart.com, Cyber Trader-Prostrate-Smart pro (Web based and windows based), with Mainframes, SQL DB as Backend and middle ware as ISS (Information security server).
- Proper Analysis of BRD from the business stake holders and also proper analysis of SRS from the technical front related to new/changed software components.
- Test Plan Preparation based on SRS (software Requirement specifications).
- Performed test case design i.e. Test case preparation from the use cases provided by our product designers and developers.
- Perform Use Cases Walkthrough and test cases through with the Product designers and developers for effective test design and coverage.
- Conducts Test case review from the SME's and developers to accommodate complete coverage of requirements.
- Set up Test bed and test data to perform test execution.
- Perform Various types of testing that includes Functional testing, Regression testing, compatibility testing, smoke testing etc.
- Use Quality Center as test management tool and running the QTP automation scripts.
- Since the Architecture is three tiers, we performed Frontend, Backend and middleware testing.
- Front End testing involves testing all the modules of Client facing active trading applications.
- Backend testing involves execution of orders verification of all Customers screens in CICS, Logs to verify in various service components pertain to client side modules.
- Middleware testing involves verifying the API's upon certain trigger conditions corresponding to every module of Client faced applications by using Intermediary Log Query tool called Data Power.
- Responsible for reporting bugs or defects & Tracking those issues by different defect tracking tools like Rational Clear quest and Microsoft Visual studio team system.
- Proactively involved in providing the relevant data during RCA with higher management and clients.
- Actively co-ordinate with the dev. team in debugging of Critical defects.
- Preparation of Test summary and test signoff document that includes test completion criteria or test exit criteria.
- Involved in preparation of status reports of test execution and defect reports, different monthly, weekly dashboards for the running projects.
- Coordinated with multiple vendors from geographically distributed teams for a successful development, testing and deployment of a single project.
- Active Investor Technology, a three tier architecture deals with active trading applications i.e.Streetsmart.com, Cyber Trader-Prostrate-Smart pro (Web based and windows based), with Mainframes, SQL DB as Backend and middle ware as ISS (Information security server).
Quality Assurance Engineer
One of the leading American Brokerage and Securities firm
04.2008 - 02.2009
- Customer and Account Technology is the authoritative source for customer and account data for our client.
- Preparation of Test strategy and Test cases/scripts design based on the scope of testing mentioned in strategy.
- Involved in test data setup in the specific test region using a specific application called Client central or data manipulation in Tables of mainframes by using BMC tool as per the project requirement.
- Preparation of test data involves creation of JCL jobs or Data manipulation of tables in Mainframes by properly understanding the COBOL programs, Easytrieve programs and copybooks
- Involved in test execution by running JCL's and testing specific front end apps as per the requirements.
- Test results can be captured in different ways –For front end apps like Client Central changes take Screen shots of screens having functionality changes, For Table updations take spufi images, For Batch jobs take back up of input and output files and GDG version etc.
- Reporting Bugs or observations Using Clear Quest.
- Preparation of Test Evaluation Summary Report and Sign-Off document including all the status reports and other relevant documents will be sent to Business and project team as sign off to the Work Request.
Quality Assurance Engineer
One of the leading American Brokerage and Securities firm
07.2007 - 03.2008
- The balances, positions & transactions project (BP&T) is an infrastructure project for Brokerage Accounting.
- Proper understanding of CRT (Change Request ticket) provided as part of release item.
- Preparation of Test strategy as per the change request that includes scope of testing, what types of testing to be used, test approach etc.
- Preparation of test cases and bread down those test cases in to test scenarios.
- Test data and test environment setup consists of creation and execution of REXX script (i.e. set of batch jobs written in job control language coded on COBOL and easytrieve programming scheduled to run before code promotion) based on test scenarios in test case design
- Run the Rxex scripts incorporated with code changes (i.e. after code promotion).
- Capture the spufi images of the test results before and after code promotion.
- Compare the test results by running the compare jobs as per the changes.
- In case of deviation from expected results, raise the bug or issue using Rational Clear Quest.
- Prepare the test signoff document or test evaluation summary report that includes all relevant reports and docs involved in the specified test cycle.
Education
Post-Graduation Diploma - Business Administration, Customer Relationship Management
Symbiosis University of Distance Learning
Bachelor of Technology - Electrical and Electronics Engineering
Adams Engineering college
Personal Information
- Gender: Male
- Marital Status: Married
Certification
Certified Scrum Master from Scrum Alliance
Key Domain And Technical Knowledge
Banking, Finance, Securities, Insurance, Customer Relationship Management, Big Data, Data warehouse concepts, Mainframes, JIRA, Rally ALM, Informatica
Timeline
Delivery/Client Engagement Manager
Infosys Ltd.
06.2022 - Current
Technical Program Manager
Fullerton Fund Management Company
01.2021 - 05.2022
Test Manager/Scrum Master
Temasek Holdings
09.2019 - 12.2020
Technical Test Lead/Scrum Master
One of the leading US Bank Firms
09.2018 - 09.2019
Technical Test Lead
One of the leading US Banking Firms
07.2016 - 08.2018
Technical Test Lead
One of the leading American diversified financial services firm
01.2016 - 06.2016
Technical Test Lead
One of the leading American diversified financial and Banking firm
04.2014 - 12.2015
Onshore Quality Management Lead
One of the leading American diversified financial firm
09.2013 - 03.2014
Onshore Quality Management Lead
One of the leading American diversified financial firm
04.2013 - 08.2013
Senior Test Analyst
One of the leading American Banking firm
11.2010 - 03.2013
Technical Test Lead
Infosys Ltd
10.2010 - 01.2014
Senior Software Engineer
Active Investor Technologies
03.2009 - 10.2010
Quality Assurance Engineer
One of the leading American Brokerage and Securities firm
04.2008 - 02.2009
Quality Assurance Engineer
One of the leading American Brokerage and Securities firm
07.2007 - 03.2008
Post-Graduation Diploma - Business Administration, Customer Relationship Management
Symbiosis University of Distance Learning
Bachelor of Technology - Electrical and Electronics Engineering
Adams Engineering college
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