Summary
Overview
Work History
Education
Skills
Timeline
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Abhishek Karavadi

Hyderabad

Summary

A challenging career to work and associate myself with professionally driven organization where my skills will be utilized to have a professional growth while being resourceful, innovative and flexible.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Associate

Zomato
08.2024 - Current
  • Successfully built a team of 600 members by leading end-to-end recruitment processes, including screening, interviewing, and onboarding.
  • Ensured seamless candidate experience and alignment with organizational goals while scaling the workforce effectively within tight timelines.
  • Collaborated with 7 job agencies to onboard them as recruitment partners, ensuring alignment with organizational hiring needs and goals.
  • Managed end-to-end internal operations to ensure smooth workflow and process efficiency.
  • Monitored and tracked Average Handle Time (AHT) and conducted quality checks on associates' chat interactions to maintain service standards.
  • Handled client escalations and successfully resolved complex issues to ensure customer satisfaction.

Associate Analyst

GlobalLogic
11.2022 - 01.2024
  • Works on issues related to design and branding of career portals, configuration and design of iforms, troubleshooting issues related to iCIMS Talent platform for clients.
  • Worked on basic design of website for various B2B clients.
  • Worked on salesforce CRM tool which has ability to manage customer interactions through several methods.
  • Within 6 months of joining, understood the ATS application and became core member of the team.
  • Handling issues related to permissions on the platform for users. Email setup and configuration for users on platform.

Freelancer

Mega Marketing
01.2019 - 01.2021
  • Digital Marketing Achievements :
  • Cashback and Coupons App Snargers Created compelling outbound social media marketing campaigns.
  • Coordinated social media strategy developed and executed across channels.
  • Increased traffic on the website through Google Ad-words campaigns.
  • Retail Store Nut Magic Developed across-channel social media accounts to engage with customers on A Daily average of 25k social media impressions was attained.
  • Generated 10% of their total monthly sales through social media Marketing.

Education

MCA - Computer Applications

Chaitanya Bharathi Institute of Technology(CBIT)
03.2020 - 04.2022

BCA - Computer Applications

Bhavans Vivekananda College
03.2017 - 03.2020

Skills

    Problem Solving

    Business to Business Commerce

    Customer Service

    Brand Management

    Google Ads

    Digital Marketing

    SalesforceCom

    SQL Databases

    Linux

    ICIMS

    Python (Programming Language)

    Machine Learning

    Communication Skills

    Talent Acquisition

Timeline

Associate

Zomato
08.2024 - Current

Associate Analyst

GlobalLogic
11.2022 - 01.2024

MCA - Computer Applications

Chaitanya Bharathi Institute of Technology(CBIT)
03.2020 - 04.2022

Freelancer

Mega Marketing
01.2019 - 01.2021

BCA - Computer Applications

Bhavans Vivekananda College
03.2017 - 03.2020

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Abhishek Karavadi