Abhishek Khare
Technical Program Manager
Noida
Summary
Agile Technical Delivery Manager adapts and coordinates complex logistical realities to comply with service level agreements and exceed customer expectations. Proud to consistently monitor and streamline all progress metrics. Dedicated to handing customers completed work on time, under budget and in accordance with prescribed business goals.
Overview
34
34
years of professional experience
5
5
years of post-secondary education
Work History
Technical Delivery Manager
HCL Technolocy
Noida
03.2005 - Current
- Delivered project proofs of concept compliant with client requests, internal policies and logistical realities.
- Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
- Managed 4 Scrum teams with 10 members each during development processes.
- Applied agile project management and agile transformation techniques to projects.
- Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects.
- Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Detected and proactively remediated problems in technical delivery planning and scheduling, avoiding final delivery delays.
- Created and monitored compliance with delivery schedule milestones to support consistent progress toward internal goals.
- Reviewed solution architecture proposals to provide technical direction to associated personnel.
- Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones.
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Updated customers and senior leaders on progress and roadblocks.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Investigated and corrected or escalated project problems.
- Analyzed projects to determine resource requirements and procured necessary equipment and software.
- Communicated with team members to keep project on schedule.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Managed program and provider separations during corporate split.
- Built and utilized reporting systems to keep customers and management in loop with latest information.
- Partnered with project team members to identify and quickly address problems.
Group Program Manager
HCL Technology
Noida
03.2005 - Current
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Prepared variety of different written communications, reports and documents.
- Onboarded new temps by entering employee information into systems.
- Conducted research, gathered information from multiple sources and presented results.
Education
Master Program in Information Technology - Computer And Information Technology
Indira School of Management Studies
Pune 01.2000 - 12.2002
Bachelor of Commerce - Accounting
Institute For Excellence in Higher Education
Bhopal 01.1998 - 07.2000
Skills
Risk mitigation planning
Reporting template development
Waterfall methodology
Critical Thinking
Problem-Solving
Java / J2EE
Dev Ops
AWS
Agile management
ATG eCommerce
Micro Service Development
CI/CD
Timeline
Technical Delivery Manager
HCL Technolocy
03.2005 - Current
Group Program Manager
HCL Technology
03.2005 - Current
Master Program in Information Technology - Computer And Information Technology
Indira School of Management Studies
01.2000 - 12.2002
Bachelor of Commerce - Accounting
Institute For Excellence in Higher Education
01.1998 - 07.2000