Forward-thinking Senior Manager adept at managing teams of 3 employees to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
5
5
years of professional experience
Work History
Senior Manager
RBL Bank Pvt Ltd
Mumbai
09.2021 - Current
Leading a team of three members in credit card fraud analytics as a, Fraud Analytics
Building rules to capture frauds based on recent trends and behavioural patterns identified from the data
Communicating with different teams to create deck and gather relevant data to help senior management take better decisions related to fraud
Monitoring Key Metrics
Continuous monitoring of efficacy of fraud rules to remove non-performing rules resulting in better customer service by reducing genuine transaction decline
Helping frontline provide better customer experience by helping them with the reasons for inconvenience caused to customers
Ad-hoc Tasks
Proactively did data analysis on the recommendation to block/replace cards for dark web data leak
Analysed data to identify if there is any data leakage through third party calling or from collection calling and suggested appropriate action
Recommended daily VISA threshold limit in order to alert and fend off any bin attack by Fraudsters
Business Development Lead
Hps Lab Designs Pvt Ltd
Mumbai
02.2020 - 12.2020
Lead at an IoT devices-based start-up
Business Development | Analytics
Introduced sales funnel to predict the number of sales in upcoming month leading to improvement in quality of calls to the customers
Used best data visualization techniques to map number of customers in each state and proportion of bike models in these states to provide clarity on the areas to focus
Built mathematical model for calculating driving score, providing insights on the driving behaviour
Engaged with multiple corporates for association with HPS on different product role front, to develop Whole-Body Adult and Child Metabolic Model
Optimized the models in Python and performed sensitivity and perturbation analysis to help in individualizing the models for real-world applications Reduced the model simulation time by 50% by doing CPU and time profiling
Key Achievements
Got NIDHI-EIR scholarship (granted to a young budding entrepreneur for pursuing a promising technology business idea)
Finalist at Eureka!-2016 (Eureka! is Asia's largest business model competition accredited independently by CNN and Thomson Reuters.)
Communicated with local organizations to build networks and develop leads.
Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
Business Development Head
Ayu Devices Pvt Ltd
Mumbai
03.2019 - 02.2020
At a digital healthcare product-based start-up
Business Development | Analytics
Made key changes in the way we stored and utilized the information to boost customer experience
Performed cost analysis for sales strategy and saved 5 times the actual cost for customer acquisition
Led the team to exceed the target by 25 % and increased revenue by 20 % with proactive planning
Brought revenue of INR 1 million+ in just a week by attending key events with specially curated pitch
Handled project with multinational company on a new product, derived product usage and distribution
Director and CTO
MetFlux Research Pvt Ltd
Mumbai
02.2017 - 12.2018
(Co-founded a digital health tech start-up to solve healthcare problems)
Analytics | Problem Solving
Active Ingredient analysis
Analysed the effect of weight reducing active ingredient using our quantitative mathematical model, leading us to a publication in international journal
Used regression analysis to predict the fat mass percent of a person given a set of 4 features with 90% accuracy
Technology | Service
GUI Application for Diabetes Risk Prediction
Created a user interface for collecting the input (anthropometric, pathological, diet and lifestyle details)
Web-scraped food database websites using Python to create a database of 10,000+ food items
Composed a visually attractive and comprehensive PDF health report (that can be generated in one click)
Marketing | Leadership
Client and Investor’s pitch
Prepared business model canvas and elevator pitches, presented product to client and investors, raised seed funding of INR 50 Lakhs
Project Management
Delegated tasks to a team of 5+ people and monitored it using Asana (a project management app)
Trained 7+ interns based on their capability and guided them in improving their work efficiency
Education
M.Tech - Chemical Engineering
Indian Institute of Technology
B.Tech - Chemical Engineering
Noida Institute of Engineering & Technology
Skills
Python, SQL, R, HTML, Visual Basic, MATLAB, C
Flexible and Adaptable
Self-Motivated
Teambuilding
Decision-Making
Timeline
Senior Manager
RBL Bank Pvt Ltd
09.2021 - Current
Business Development Lead
Hps Lab Designs Pvt Ltd
02.2020 - 12.2020
Business Development Head
Ayu Devices Pvt Ltd
03.2019 - 02.2020
Director and CTO
MetFlux Research Pvt Ltd
02.2017 - 12.2018
M.Tech - Chemical Engineering
Indian Institute of Technology
B.Tech - Chemical Engineering
Noida Institute of Engineering & Technology
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