ABHISHEK KUMAR
Vaishali
Summary
To associate with dynamic work environment, which offers scope of grow both professionally and personally. Aspiring to be part of an organization, where in my educational qualification will be useful to play an effective and constructive role for the progress and prosperity of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Analyst
MGA - Hoxton, Xceedance
Noida
08.2022 - Current
- Performing compliance check on broker and individuals for due diligence before starting any bossiness with broker or selling any policy to individual.
- Perform testing on different environment to check if the live portal which broker use is working well or not.
- Testing different scenarios on different environment which is created by Tech team on platform or portal which is requested by U/W.
- Maintaining and sharing EOD status to client and tech team on testing.
- Sending statements to all brokers for premium payments and commission payments including any reminders or overdue.
- Handling client calls on all perspective including any financial or testing.
- Handling of Finance work such as maintaining of AR File, Broker statements, Bordereau, Bank Reconciliation etc.
- Handling of multiple mailboxes and forwarding mails to U/W in case of there assistance is needed.
- Handling miscellaneous work came in by U/W or management.
Senior Analyst
MGA - Nivante, Xceedance
Noida
12.2021 - 07.2022
- Performing compliance check on the company and individuals for due diligence before proceeding above submission procedure.
- Creating Submission , Premium sheets, Policy clauses etc after receiving the quotation from Underwriter on the behalf of Brokers or directly from broker.
- Creating of Policy bound documents , Issuance documents for the quoted policy.
- Maintaining Pre-bound sheet, post-bound sheet, AR file, etc for the record purpose as it is handled by both Ops and U/W team.
- Created a Premium comparison sheet for U/W in which we compare the premium calculated by calculator and premium approved by U/W for any discrepancy.
- Creating documents for Cancellation of policy as per U/W instructions.
- Handling miscellaneous work came in by U/W or management.
Process Executive to Subject Matter Expert
Cognizant Technology Solutions Pvt. LTD
Noida
05.2016 - 11.2021
- Performing Quality audits on all task type transaction done by associates.
- Providing training to new associates in the team as well as cross training for all associates.
- Performing production in all tasks of our team if required.
- Oversee all operations, paying attention to areas in need of improvement and making notes of employees who are struggling.
- Delegating tasks and negotiating workloads.
- Helping team in migration of new task in our work.
- Oversee all operations, paying attention to areas in need of improvement and making notes of employees who are struggling.
- Preparing reports for the Team regarding Quality of the associates, Team performance, sharing feedbacks, GSO reporting, Root Cause analysis reports etc.
- Responses to clients on their queries, Demo presentation of all task to client and handling client calls.
- Preparing the management reports such as Volume trending per task, Weekly deck for the client, operational Review report etc.
Education
BCom -
Delhi University
New Delhi05-2015
Senior Secondary Examination -
NCSSS
Renukoot05-2012
High School -
NCSSS
Renukoot05-2010
Skills
- Cooperative Attitude
- Good Communication Skill
- Dedicated Towards the work
- Hardworking
- Positive Thinking
- Quick Learner
Certification
Lean certification completed.
Awards Recognition
- Employee of the Team in 2017.
- Game changer of the Team in 2018.
- Star performer of the team in 2020.
- Pat on the back award in Q2’23.
Personal Information
- Father's Name: Mr. Lakshmi Prasad Gupta
- Mother's Name: Mrs. Baby Gupta
- Date of Birth: 06/10/95
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Languages Known
- English
- Hindi
Hobbies and Interests
- Listening Music
- Playing cricket.
Disclaimer
I hereby declare that all the above information given by me is true to the best of my knowledge.
Timeline
Senior Analyst
MGA - Hoxton, Xceedance
08.2022 - Current
Senior Analyst
MGA - Nivante, Xceedance
12.2021 - 07.2022
Process Executive to Subject Matter Expert
Cognizant Technology Solutions Pvt. LTD
05.2016 - 11.2021
BCom -
Delhi University
Senior Secondary Examination -
NCSSS
High School -
NCSSS
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