Abhishek Kumar
Bijnor
Summary
Adept at driving operational excellence, I spearheaded initiatives at Quiness Club of India that surged revenue in the first year. With a knack for team leadership and a commitment to service quality, my strategies enhanced hotel visibility and guest satisfaction. My blend of quick learning and dependability consistently delivers outstanding results.
Overview
11
11
years of professional experience
Work History
General Manager
Quiness club of India (Hotel Aluxor Inn)
Raipur
01.2023 - 11.2024
- Managed day-to-day operations, including guest services, housekeeping, and maintenance
- Developed and implemented strategies to increase occupancy rates and revenue, resulting in an increase in revenue within the first year
- Led a team of employees, including hiring, training, and evaluating performance
- Implemented cost-saving measures without compromising the guest experience, resulting in a decrease in expenses
- Maintained positive relationships with vendors, suppliers, and local organizations to enhance the hotel's reputation and visibility in the community
Operation Manager & General Manager Role
EDL & TMC
Raipur
06.2021 - 12.2022
- Managed day-to-day operations of the Restaurant & Bar, including guest services, housekeeping, and maintenance
- Developed and implemented strategies to increase revenue, resulting in an increase in revenue
- Led a team of employees, including hiring, training, and evaluating performance
- Implemented cost-saving measures without compromising the guest experience, resulting in a decrease in expenses
- Maintained positive relationships with vendors, suppliers, and local organizations to enhance the hotel's reputation and visibility in the community
F&B Executive & Restaurant Manager
Vinnca group of hotel (Citadel Hotel and Convention Center)
Hyderabad
11.2019 - 11.2020
- Manage all the Restaurant Staff and place orders for food beverage & liquors products based on par levels set by executive chef
- Handle the guests
- Daily decided the Menu of Buffet
- Create budgets, maintain the food & beverage, expense check book for the hotel
- Work closely with executive chef to achieve & maintain the best food quality to offer
- Knowledge about Butchery like Meat Products
- Maintaining a perpetual inventory with F&B items daily
- Check the function of the day and plan accordingly, take the daily briefing of all the staff with captain
- Ensure HACCP and Hygiene Training for all staff
- Helping chef in Menu Designing & Planning
- Regularly checked guests to ensure food quality & satisfaction
Team Leader (Captain)
Hotel Tuli Imperial
Nagpur
08.2018 - 11.2019
- Responsible for supervising daily operations of banquet area to ensure proper procedures and optimal level of service, quality, and hospitality
- Maintaining all the HACCP records and trained to team
- Check all the guest order in IN ROOM DINING and responsibilities to delivering to given their respective time
- Manage for all the cp calling
- Managing the restaurant and guests handling
Guest Service Associate
Jaypee Palace Hotel & Convention Center
Agra
01.2015 - 01.2018
- Worked experience as A Room service order taker responsible to attend all the 341 rooms calls, take the order and raised the KOT by system
- Worked experience from the multicuisine restaurant pavilion cafe 64 covers, Paatra 68 covers and The grand buffet restaurant 228 covers
- Responsible to take all the guest order and served
- Manage our all the CCGH inventory
Industrial Trainee
Ramada Hotel
Jaipur
01.2014 - 06.2014
- I have done my six month industrial training from Ramada hotel Jaipur
Education
Bachelor degree in hotel management - Tourism hotel Management
01.2017
Hotel management - F&B, POM, Travel agency, Housekeeping
Royale college of tourism and hotel management
01.2014
12th - English, Hindi, science, matches
Vidhya Mandir
Dhampur01.2013
10th - English, Hindi, matches, science, art
Vidhya Mandir
Dhampur01.2011
Skills
- Dedicated
- Determined
- Quick learning ability
- Flexibility
- Team Work
- Dependability
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge.
References
Available upon request.
Personal Information
- Date of Birth: 06/30/96
- Nationality: Indian
Timeline
General Manager
Quiness club of India (Hotel Aluxor Inn)
01.2023 - 11.2024
Operation Manager & General Manager Role
EDL & TMC
06.2021 - 12.2022
F&B Executive & Restaurant Manager
Vinnca group of hotel (Citadel Hotel and Convention Center)
11.2019 - 11.2020
Team Leader (Captain)
Hotel Tuli Imperial
08.2018 - 11.2019
Guest Service Associate
Jaypee Palace Hotel & Convention Center
01.2015 - 01.2018
Industrial Trainee
Ramada Hotel
01.2014 - 06.2014
Bachelor degree in hotel management - Tourism hotel Management
Hotel management - F&B, POM, Travel agency, Housekeeping
Royale college of tourism and hotel management
12th - English, Hindi, science, matches
Vidhya Mandir
10th - English, Hindi, matches, science, art
Vidhya Mandir
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