ABHISHEK KUMAR
Delhi
Summary
I am a qualified and professional Associate with three years of experience in Customer service, team leading and content enrichment, Administration and team reporting. Strong creative and analytical skills. Team player with an eye for detail.
Overview
3
3
years of professional experience
Work History
Content Inreachment
RiseOTB (for Walmart Process)
Delhi
01.2022 - Current
- Demonstrates product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs
- Delivers implementation training that builds product knowledge and effectively prepares agents, for better outcomes
- Responds to audience by adjusting workshops as conditions warrant
- Communicates information regarding customer needs to the Account Executive and manager in order to capitalize on outputs, opportunities and position product effectively
- Experience in interpreting and analyzing e-learning market needs and trends
- Interest in new technologies/online publication
- Manage product description upload workflow and information
- Ability to use technology to communicate efficiently and effectively (email, telecommunications)
- Ability to use PC software (e.g., word processing, spreadsheet, database, presentation) to save time and optimize personal and/or departmental productivity
- Understanding and ability utilizing market research knowledge, competitive information to develop strategic publishing plans
- Demonstrated ability to acquire projects and authors
- Demonstrated ability to use the different elements of product development (product specifications, technical review, market review, depth editing, design, art) to produce high quality/effective results
- Understanding and ability to use new media to add value or competitive advantage to our products
- Interpersonal Skills
- Creating Content
- Effective Time Management
- Project Management Skills
- Making performance report
Education
MASTER OF COMMERCE - Accounting
V.K.S.UNIVERSITY
Ara01.2024
BACHELOR OF COMMERCE -
S.B. COLLEGE
Ara01.2012
SECONDARY SCHOOL -
S.B. COLLEGE
Ara01.2009
ADCA -
ZCA Computer
AraLibraryan
MeerutSkills
- Effective Time Management
- Interpersonal Skills
- Project Management
- Advanced Technological Skills
- Creating Content
- Learning New Things
- Content Creation
- Editing
- Calm under pressure
- Microsoft Word
- Microsoft office
- Friendly, positive attitude
- Performance reporting
- Graphic design
- Web design
- Client communication
Affiliations
- Partner Support Associate
- Dispute
- Content Enrichment
Hobbies and Interests
- Learning New Things
- Content Creation
- Travelling
- Editing
Timeline
Content Inreachment
RiseOTB (for Walmart Process)
01.2022 - Current
MASTER OF COMMERCE - Accounting
V.K.S.UNIVERSITY
BACHELOR OF COMMERCE -
S.B. COLLEGE
SECONDARY SCHOOL -
S.B. COLLEGE
ADCA -
ZCA Computer
Libraryan
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