Abhishek Kumar
Bengaluru
Summary
Senior Manager with extensive experience in strategic planning and relationship management. Drove a 200% increase in sales through consultative selling and strong stakeholder engagement. Expertise in CRM tools and data analytics to boost revenue growth and improve client success. Results-driven Key Account Manager combining cross-functional competencies in sales forecasting and analysis, sell-in and sell-thru strategies, design and production. Expertise includes creating brand awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project- Business Development Consulting
Marc glocal
Goa
05.2025 - 06.2025
- Established comprehensive sales process to enhance lead generation, nurturing, and conversion.
- Trained internal sales teams on effective pitch techniques and objection handling.
- Designed targeted marketing strategies for optimized lead generation and nurturing.
- Developed scalable sales processes and best practices through training sessions.
- Collaborated with leadership to define go-to-market strategy for MSME segment.
- Contributed to creation of proposals and pitch decks for B2B outreach.
Senior Manager-Enterprise Business
SpringPeople
12.2024 - 04.2025
- Build enduring relationships with clients through long-term planning and a thorough understanding of the competitive training market.
- Maintain healthy relationships with stakeholders for all key accounts to ensure the smooth execution of training programs.
- Leading and managing a high-performing sales team of interns.
- Created and delivered compelling sales presentations to communicate product/service value.
- Conducting in-depth analysis of data and trends to develop and optimize effective marketing strategies.
- Led prospecting efforts through networking, cold calling, and strategic outreach to generate qualified leads.
Growth Manager
Quantum BSO & Tech
08.2024 - 11.2024
- Developed and executed a comprehensive go-to-market strategy for the successful launch of the new QHSE software.
- Leveraged established C-Suite relationships to facilitate and deliver impactful demonstrations of the QHSE software.
- Delivered product demonstrations to nine clients, securing deals with two enterprise customers.
- Executed a targeted LinkedIn and email marketing campaign to maximize outreach and engagement.
- Work closely with key stakeholders to establish strategies, goals, and targets.
- Maintain healthy relationships with stakeholders for all key accounts to ensure the smooth execution.
- Gather and analyze data to create formal reports and presentations for strategic decision-making.
Senior Manager- Business Development
QAI Global
01.2024 - 07.2024
- Developed and executed a comprehensive sales and business development strategy aligned with company objectives.
- Conducted in-depth market research to identify new target markets and customer segments.
- Led prospecting efforts through networking, cold calling, and strategic outreach to generate qualified leads.
- Built and nurtured strong client relationships, understanding their challenges and aligning solutions accordingly.
- Created and delivered compelling sales presentations to communicate product/service value.
- Negotiated and closed deals while ensuring pricing and contract compliance.
- Tracked and analyzed sales performance, identifying areas for improvement and strategic adjustments.
- Collaborated with marketing and product teams to develop and execute high-impact sales campaigns.
- Monitored industry trends and competitor activities to refine sales strategies.
Senior Sales Manager
Izenbridge consultancy Pvt ltd
06.2017 - 12.2023
- Consistently meeting or exceeding Sales Team targets and quotas.
- Significant increase in revenue year over year.
- Successfully capturing a larger share of the market.
- Effectively overseeing and utilizing lucrative commercial accounts to drive business growth and success.
- Building and nurturing a high-performing sales team through training, coaching, and mentorship.
- High retention rates of sales staff, indicating a positive work environment and effective management.
- Development and implementation of effective sales training programs.
- High customer satisfaction scores or NPS (Net Promoter Score).
- Increasing customer retention and repeat purchase rates.
- Successful strategies leading to the acquisition of new customers.
- Effectively launching new products or services and achieving sales targets for these launches.
- Expanding into new markets or regions.
- Establishing and growing new sales channels (e.g., online, retail partnerships).
- Implementing process improvements that enhance sales efficiency and effectiveness.
- Effective use of CRM systems to track and analyze customer data, leading to better sales strategies and outcomes.
- Developing and implementing innovative sales strategies that provide a competitive edge.
- Successfully leveraging digital tools and platforms to enhance sales processes and customer engagement.
- Sending quotes to B2B customers for review and approval.
- Generating invoices based on the order details and pricing information from the ERP system.
- Utilizing CRM analytics tools to track sales performance, revenue, conversion rates, and other key metrics.
- Generating reports and dashboards for sales executives to monitor their performance and identify areas for improvement.
- Supporting decision-making related to inventory management, resource allocation, and business strategy.
- Collaborated closely with the Marketing team on Google AdWords and social media marketing for lead generation.
Senior Inside Sales Manager
Simplilearn Solutions Pvt Ltd
Bengaluru
07.2015 - 06.2017
- Team Lead for B2C Sales team.
- Regularly Achieved my Sales Target.
- Achieved the award for Highest sales in 2016.
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 150%.
- Established and maintained relationships with key customers, resulting in an increase in customer loyalty.
- Analyzed customer data to identify key trends and opportunities, resulting in a 200% increase in sales.
- Tracking and managing the progress of each opportunity through various stages of the sales funnel.
- Gathering and recording information about customer needs, requirements, and preferences.
- Using CRM data to personalize interactions and improve customer engagement.
- Managing after-sales activities and customer support.
- Managing and optimizing high-yield business accounts.
Inside Sales Officer
UpGrad-KnowledgeHut
12.2013 - 06.2015
- Worked closely with the corporate team to get the new clients.
- Regularly achieved the sales target.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Promoted products at trade shows across region, connecting with prospects and improving market penetration.
- Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
- Managing after-sales activities and customer support.
- Addressing customer inquiries and issues promptly using information stored in the CRM system.
Education
Advanced Data Science for Managers - Data Science
Indian Institute of Management- Kozhikode
Kozhikode07.2023
MBA - International Marketing
Pondicherry University
Puducherry01.2013
B.sc - Electronics
Anugraha Narayan College
01.2011
Skills
- Strategic Planning
- Account Development
- Relationship & Stakeholder Management
- Consultative & Solution Selling
- Upselling & Cross-Selling Strategies
- Executive Communication & CXO Engagement
- Sales Forecasting & Revenue Planning
- Time Management & Ownership
- Project coordination
- CRM Proficiency – Salesforce, Lead Squared
- Key Account Retention & Client Success
- Negotiation & Deal Closure
- Market Intelligence & Industry Awareness
- Customer-Centric Approach
- Analytical Thinking & Business Reporting
- Tools: MS Excel
- Tools: Power BI (Basic)
- Tools: Tableau
Certification
- CSPO, CSM, Scrum Alliance
- Agile Coaching, ICAgile
- Digital Marketing Certified Associate, Simplilearn
Accomplishments
- Mentored 100+ new sales associates.
- Acquired and onboarded key client, resulting in a 50% increase in annual revenue.
- Successfully negotiated and closed high-value deals, resulting in a 10% increase in average deal size.
- Implemented a strategic pricing model, leading to improved profit margins without compromising customer satisfaction.
- Introduced and implemented a new sales methodology, resulting in a 20% improvement in the efficiency of the B2C sales process.
- Developed and executed successful cross-selling and upselling strategies, contributing to a 15% increase in overall account value.
- Mentored and coached team members, leading to improved individual and collective sales results.
- Exceeded sales goals in 2016, 2015, 2017, 2019, 2021, 2022.
- Consistently maintained high customer satisfaction ratings.
- Grew revenues from Agile products by 300%.
Languages
- English
- Hindi
Timeline
Project- Business Development Consulting
Marc glocal
05.2025 - 06.2025
Senior Manager-Enterprise Business
SpringPeople
12.2024 - 04.2025
Growth Manager
Quantum BSO & Tech
08.2024 - 11.2024
Senior Manager- Business Development
QAI Global
01.2024 - 07.2024
Senior Sales Manager
Izenbridge consultancy Pvt ltd
06.2017 - 12.2023
Senior Inside Sales Manager
Simplilearn Solutions Pvt Ltd
07.2015 - 06.2017
Inside Sales Officer
UpGrad-KnowledgeHut
12.2013 - 06.2015
Advanced Data Science for Managers - Data Science
Indian Institute of Management- Kozhikode
MBA - International Marketing
Pondicherry University
B.sc - Electronics
Anugraha Narayan College
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