Abhishek Kumar
Una
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Food and Beverage Executive
The Westin Resort & Spa Gurgaon
08.2025 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
Food and Beverage Team Leader
Hotel Fairmont Jaipur
01.2024 - 07.2025
- Oversaw daily operations of food and beverage service at luxury hotel.
- Managed team of staff to ensure exceptional guest experiences.
- Trained new employees on service standards and hotel policies.
- Coordinated menu planning with culinary team for seasonal offerings.
- Maintained inventory levels and placed orders for supplies as needed.
- Supported special events by organizing catering services and logistics.
- Directed training programs for new employees on proper food handling techniques, customer service protocols, and cash handling procedures.
- Oversaw the setup of banquet functions including equipment rental, table arrangements, decorations.
- Maintained a positive work environment by resolving conflicts among personnel in a timely manner.
Food and Beverage Service Associate
Hotel Fairmont Jaipur
01.2023 - 12.2023
- Handling V.I.P events maintaining par stock and working as per standards.
- Responsible for smooth running of operation.
- Coordinating with the shift executive for various guest requirements.
- Design innovative bar and creative buffet presentation.
- Create a positive guest experience by delivering a high level of service
- Provided exceptional customer service to enhance guest experiences.
- Consulted with customers regarding needs and addressed concerns.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Food and Beverage Service Associate
Hotel Sayaji
11.2021 - 12.2022
Food and Beverage Service On Job Training
Hotel Sayaji
11.2020 - 06.2021
Industrial Training
Hotel Trident
12.2018 - 05.2019
- Participated in many outdoor catering.
Education
Bachelor of Hotel Management -
Indus International University
H.PSenior secondary education - ARTS
HP Board
Skills
- Opening and closing
- Safe food handling
- Staff Training
- Month end Report
- Scheduling
- Team Building
- Team Leadership
- Catering management
- Inventory control
- Event coordination
- Training new employees
- Problem solving
- Service optimization
- Time management
- Computer skills
- Active listening
- Decision-making
Languages
- Hindi
- English
- Hindi
Extracurricular Activities
Successfully completed task force assignment, 05/02/23 to 05/08/23, Novotel Jaipur Convention Centre Successfully managed Polo match, Polo ground Jaipur Successfully managed conference ICFW 2024, Fairmont Jaipur Last year we did 100 wedding, 2023, Fairmont Jaipur Successfully managed fashion connect 2023 & 2024, Fairmont Jaipur
Disclaimer
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Industrial Exposure
- Food and Beverage Executive, The Westin Resort & Spa Gurgaon, 08/01/25 to Present
- Food and Beverage Team Leader, Hotel Fairmont Jaipur, 01/01/24 to 07/19/25
- Food and Beverage Service Associate, Hotel Fairmont Jaipur, 01/15/23 to 12/31/23
- Food and Beverage Service Associate, Hotel Sayaji, 11/08/21 to 12/14/22
- Food and Beverage Service On Job Training, Hotel Sayaji, 11/02/20 to 06/17/21, Indore Madhya Pradesh
- Industrial Training, Hotel Trident, 12/23/18 to 05/11/19, Jaipur
Personal Information
- Father's Name: Ram Swaroop
- Date of Birth: 05/15/00
- Gender: Male
Languages
English
First Language
Timeline
Food and Beverage Executive
The Westin Resort & Spa Gurgaon
08.2025 - 01.2026
Food and Beverage Team Leader
Hotel Fairmont Jaipur
01.2024 - 07.2025
Food and Beverage Service Associate
Hotel Fairmont Jaipur
01.2023 - 12.2023
Food and Beverage Service Associate
Hotel Sayaji
11.2021 - 12.2022
Food and Beverage Service On Job Training
Hotel Sayaji
11.2020 - 06.2021
Industrial Training
Hotel Trident
12.2018 - 05.2019
Bachelor of Hotel Management -
Indus International University
Senior secondary education - ARTS
HP Board