Abhishek Kumar

Business Solution and Implementations:

• Planning & executing brokerage operations processes to meet business requirements at optimal cost.
• Reviewing the operational practices, identifying the areas of obstruction and advising on system and process changes.
• Ensuring execution of operations adherence to quality standards & MOP guidelines.
• Enhancement with key emphasis on improving quality and opportunities to achieve Brokerage KPIs.
• Implementation & modification of clearance system IBCS/BOSS & other associated NGB systems.

Business Review and Analysis:

• Review the scope of improvement in brokerage & support systems, for further enhancement adhere to Customs & regulation guidelines.
• Review brokerage productivity for OTR, OTE, brokerage revenue & cost, perform time and motion study to evaluate and standardize the process.
• Formulation and modification of process documents liaising with cross functional departments.
• Weekly and monthly MIS report on brokerage productivity for management review.

Projects Executed:

• Design & Implementation of UPS KYC automated system for customers to upload KYC information.
• Successfully implemented BOSS Export module for 'Cargo Billing', and 'Courier Clearance'.
• Successfully implemented BOSS Import module for 'HV processing', and 'Delivery Order' receipt.
• Requirement gathering for Import modules 'Cargo Billing' and 'Courier clearance system – BOSS.
• Responsible for performing system related testing & formulated training materials for training purpose.
• Enhancement in legacy Customs clearance system IBCS & KYC as per business/regulation changes.
• Formulated Customs clearance & custodian SOPs, to standardize the process across all ports.
• Brokerage support for BLR gateway inauguration, redesigned 'Detention Module' for custodian.

Business Solution and Implementations:

• Support the engineering function for business planning process by providing detailed analysis.
• Determines operation’s targets with QDM methods & best practices to meet operational requirements.
• Strategic planning process by undertaking complex activities by formulation/amending SOPs.
• Optimum utilization of resources to develop technologies & methodologies related to projects.
• Conduct audits by performing specific duties defined by the management.

Business Review and Analysis:

• Establish productivity benchmark at Center/Gateways, assessing resources & process reviews.
• Using quality techniques to identify areas for cost savings, productivity and process improvement.
• Studying the commercial & international linehaul flows to set the service commitment and cut-offs.
• International line-haul impact analysis for volumes on FedEx & CLH flights and cost analysis.
• SOP formation for new customers, liaised with cross functional for resource & service planning.
• Review & development of MIS reports, suggestions for improvement to format and design.

Projects Executed:

• Rollout of TRIP application and designed the MIS reports for monitoring the compliance & reliability of Surface Network vehicles having optimum vehicle utilization and cost reduction.
• Designed DTDC cold supply chain logistics solution targeting Pharma & Biotechnology customers.
• Bonded trucking movement from AMD & PNQ stabilized Operations, Clearance & In transit movements by proper control and monitoring of IPF/IFD shipments throughout the transportation.
• Support and streamline ASP operations at BOM express hub.
• Replace the existing CSC staffing with in-house FedEx staff, for better control at landside & airside loading/unloading activities with cost effectiveness.
• Study on the existing activities related and resource allocated for IPHV exports operations to justify the IPHV paperwork, imaging activities and its manpower requirements.
• Using QDM technique analysis is carried out to reduce the overages for IPHV & DG import shipments at BOM Gateway.
• Evaluate the clearance service improvement opportunities, driven by the cage ratio & dwell time.
• Validated the capability and Infra readiness of HYD & MAA airport for DG shipment acceptance, prepared case study and cost analysis for business approval, formulated SOP as process document.
• Explore the new business opportunity for target segment such as SEZ, Auto & Aviation cluster shipments, validate the resource & cost requirement and formulated the process document.

Business Solution and Implementations:

• Studying and understanding the business of customers, providing the best suggestion to customer in terms of warehousing, handling and distribution network for Pan India.
• Responding to customer RFQ by creating logistics concept on customer’s business their product type, & volume flow analysis.
• Responsible for on time completion for new and existing projects pricing / proposal.
• Simulation of data and space calculation using CMT and presenting the pricing structure as per customer supply chain requirement.
• Establishing and reviewing ‘Standard Operating Procedures’.

Business Review and Analysis:

• Implementation of a new project within budget and providing high profitability by ensuring optimal utilization of resources.
• Analyzing P&L margin by reviewing gross revenue growth for Contract logistics location & account wise
• Monitoring and updating DRS tool for space utilization and appropriate billing purpose.
• Tracking and monitoring inventory accuracy using BO-XI business tool.
• Mapping of DC and FSL (For SPL & Distributions) minimising and calculating the TAT and storage cost, which can support 4 Hrs, NBD, SBD, and NFO service as per customers’ requirements.
• Studying and finalizing the VRF on the basis of best service at the standard cost also involved in vendor payment verification process.

Projects Executed:

• Studied and presented macro & micro level of supply chain scenario to one of the Health Care Company and worked closely behind reducing the Transit time. Also suggested route network with standard service cost.
• Negotiated and finalized the agreements and contracts for Transportation vendor’s bid for PAN India.
• Mapping and making suitable % increase in selling price for distributions.

Warehouse and Logistics Management (Operations)

• Maintaining & Tracking MIS for West Zone.
• A. Operations Performance report. B. Work Life Balance report.
• Streamlining the operations at distribution centers/Warehouses for the customers.
• Reengineering of the warehouse processes with respect to time reduction and cost benefit.
• Establishing and reviewing ‘Standard Operating Procedures’.
• Daily escalation tracker and provide solution coordinating with locations / other departments.

Business Analysis and Efficiency Related

• Analysis and review of inventory management, stock ageing analysis, manpower productivity.
• Approach for various tool to maintain customer KPI.
• Assessment of new warehouse property on lease for new projects and consent with legal.
• Reviewing the monthly performance of the region.
• Root Cause analysis on the customer complaint, propose solution for sustainability.
• Insuring the timely vendor payments.