Abhishek Kumar
Patna
Summary
Effective at creating and optimising training programmes for new, professional, supervisory, and management positions. Excellent communicator, multitasker, and problem-solving abilities. Advanced skills in Excel and Databases with an in-depth understanding of training requirements for different departments and levels. Accomplished in diversifying training programmes and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organisational abilities, and a proactive approach. Productive training coordinator with solid leadership skills. Approachable, responsible, and helpful. Goes the extra mile to provide assistance to improve the skills and potential of employees.
Overview
13
13
years of professional experience
Work History
Training Manager
Plus91 Technologies Pvt. Ltd.
10.2022 - Current
- Leading end-to-end training and capacity-building initiatives for healthcare facilities and the Sales Team of the Organization.
- Conducted sales training sessions to enhance product understanding, communication skills, and conversion rates among team members.
- Trained sales teams on pitching strategies, objection handling, and customer engagement techniques to improve overall performance.
- Supported revenue growth by aligning sales training with business targets and monitoring team performance through regular feedback and coaching.
- Conducting training for Doctors, Nurses, Hospital Managers, and frontline health workers on ABDM-compliant digital health systems.
- Designing and executing state-wide training calendars aligned with implementation timelines.
- Developing training materials, user manuals, and digital learning resources for large-scale adoption.
- Managing the LMS platform for continuous learning and user engagement.
- Coordinating with Implementation and Support teams to ensure smooth on-ground execution.
- Monitoring trainer performance and guiding field teams for effective delivery.
- Presenting weekly progress reports, insights, and feedback to State Health Society officials at Patna Secretariat.
- Supporting digital health implementation strategy across India
- Driving adoption of ABDM modules across government facilities.
- Engaging with government stakeholders for feedback, issue resolution, and process improvements.
- Ensuring alignment between training outcomes and system usage at the facility level.
- Government Tender Tracking & Proposal Support
- Experience in Health Tech RFP Understanding
- Coordination for State-Level Digital Health Projects
Cluster Lead
HCL Technologies
06.2022 - 10.2022
- Managing the leads of the HCL Techbee Program under 7 districts with the help of the Support Executives of the Districts.
- Visiting the Government & Private High School for conducting the Placement drives of Intermediate passed out candidates of the PCM group.
- Conducting the Interview of Candidates for the HCL Techbee program.
- Handling the team of support executives of 7 districts in terms of the job KRA and daily work done.
- Responsible for reviewing the selected candidates and assigning them to a specific role under Techbee.
- Reporting the status of candidates selected from all the Districts mapped and discussing the concerns faced by executives on the ground to higher management.
Team Leader (Education Delivery)
Anushka Infosys Pvt Ltd (Franchise of NIIT)
03.2016 - 06.2022
- Responsible for Overall Education delivery in the center.
- Creating Session Plans and monitoring the ongoing batches
- Coordinating the Overall compliance of training and documentation
- Timely conducting of the Assessments and reviews
- Overall Technical responsibility
- Guiding the team in entering all records in the Student management software and coordinating with the Regional and National teams for the same
- Training the sales team for the product and help in achieving the target
Senior Trainer
Abushka Infosys Pvt Ltd (Franchise of NIIT)
08.2013 - 02.2016
- Developed long-term training strategies for new and existing employees across multiple departments.
- Created successful training courses based on evaluation of student needs.
- Provided additional materials to enhance training.
- Documented participant attendance, engagement, and progress.
- Assessed student progress to respond to additional support needs.
- Delivered training programmes within allocated timeframes.
Education
BSC IT - IT
Kuvempu University
Karnataka01-2014
Higher Diploma in Software Engineering - undefined
NIIT
New Delhi01-2012
Intermediate - Maths
AN College
Patna01-2010
Matriculation - undefined
New Delhi Public School
Patna01-2008
Skills
Training & Capacity Building
Exceptional Communicator
Team Development Strategies
Talent Management
Team Direction
New Employee Training
Strategic Thinker
Government Stakeholder Management
Accomplishments
- Awarded as Best Team Leader for High Focus on Delivery Management
- Awarded the star performer award for achieving the monthly admission in the Back Office
- Nominated and awarded as the best Centre Coordinator of KYP Centre under BSDM.
Interests
Organizing cultural and social events, Exploring new technologies, Active interest in Cooking and voice blogging
Personal Information
- Date of Birth: 18/07/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindi
Timeline
Training Manager
Plus91 Technologies Pvt. Ltd.
10.2022 - Current
Cluster Lead
HCL Technologies
06.2022 - 10.2022
Team Leader (Education Delivery)
Anushka Infosys Pvt Ltd (Franchise of NIIT)
03.2016 - 06.2022
Senior Trainer
Abushka Infosys Pvt Ltd (Franchise of NIIT)
08.2013 - 02.2016
Matriculation - undefined
New Delhi Public School
Intermediate - Maths
AN College
Higher Diploma in Software Engineering - undefined
NIIT
BSC IT - IT
Kuvempu University