Abhishek Kumar Bajpai

Created technical solutions by analyzing business requirements to fulfill customer needs.
Provided prompt technical support by troubleshooting system issues and resolving problems efficiently.
Conducted detailed analysis of existing systems, identifying opportunities for enhancements.
Optimized program efficiency and accuracy by modifying code logic.
Coordinated with project managers to maintain compliance with development timelines and standards.
Monitored system performance, implementing corrective actions as necessary.
Produced technical documentation, including process flow diagrams and functional specifications.

• Resolved compatibility, usability, and scalability issues within the application codebase.
• Assisted with troubleshooting of customer concerns regarding applications and services.
• Participated in workshops, conferences, and online courses to enhance knowledge.
• Managed bug tracking systems, reporting issues identified during QA testing.

• Managed multiple tasks within tight deadlines while ensuring quality control throughout the process.
• Analyzed customer requirements to determine appropriate technology solutions.
• Resolved conflicts between stakeholders by proposing creative solutions that balanced competing interests.
• Provided technical guidance on development projects as well as implementation of new technologies.
• Developed and maintained technical documentation for software systems.
• Led user acceptance testing activities prior to deployment into production environment.
• Identified opportunities to improve system performance, scalability, and reliability.

• Developed PL and SQL programs for creating custom reports and automating tasks.
• Provided technical guidance in the development of customized reports, forms, workflows, and interfaces.
• Identified process improvement opportunities within existing implementations through analysis of current business processes.
• Analyzed customer requirements and developed functional designs for customizations, extensions, and interfaces.
• Prepared user documentation and provided post implementation support services to customers.

• Developed comprehensive technical specifications for software applications.
• Supported deployment of new systems and services within production environment.
• Facilitated end-user support by troubleshooting application issues.

• Developed software solutions by analyzing user requirements and creating technical specifications.
• Coordinated with quality assurance teams to ensure compliance with all testing criteria.
• Provided technical support and troubleshooting assistance to software users.