Abhishek Kumar Gupta
Neemrana
Summary
- Area of interest is Process Quality, Looking for an excellent opportunity to work as a Engineer where my talent, knowledge and experience can be best utilized for the development of the organization.
- Having 10 years of competitive experience in engineering industry.
- Experience in Production and Quality of Industry.
- Experience in Assembly and SMT Line of Industry.
- Good work with communication and interpersonal skills.
- Analysis of line and market claim part And Shared data & required data to quality process regarding line defect
- Excellent Motivational, Leadership skills in a fast-paced environment.
- Ability to work well in both a team environment and an individual environment.
- Having knowledge of Quality control and Quality assurance.
- Incoming quality control & Outgoing quality assurance.
- Basic assembly knowledge of electronics items.
- Having Knowledge of SMT X-Ray & SMD Component
- Computer basic knowledge on Word / excel and power point.
Overview
11
11
years of professional experience
Work History
Senior Engineer
Mikuni India Pvt Ltd
Neemarana
01.2025 - Current
- Customer management and Support: - Capturing the Customer Voice, Address CSR,NPD activity, Customer complaint handling ,Action submission (CAPA,8D,5W-2H,A3),for Customer’s BAL, SMIPL,IYM,TVS,REML(2W).
- Customer warranty complaints management: - Attend warranty and field reported issue ,Warranty defect analysis, Implementing action plans for warranty defects.
- In-Process and product quality- In process quality issue handling for Die casting/ Machining/ Assembly/ Plastic Molding/ Surface Treatment process. Red bin analysis and confirmation of new products quality parameters and its initial dispatch assurance.
- Quality Management System Activity- Handling Customer audit (System Audis, Process audit, New product trial run audit, product revalidation audit),Internal audit(System audit, Process audit, Product audit, Layer process audit, dock audit)
- New Product Development– APQP activity ,Drawing feasibility,Making & Confirming all QC parameters ,PPAP Documentation, Process Confirmation/ Line Confirmation etc. as per CSR.
- Team handling- Leading a team,mentorship,Education and awareness about the quality related activities.
Quality Assurance (Engineer)
Hitachi Astemo Gurugram Powertrain System Pvt. Ltd.
Noida
05.2022 - 01.2025
- Automobile company, Working Project on Hero, Honda, TVS and Other
In-Process Quality Control (IPQC)
OPPO Mobile India Pvt. Ltd
Gr. Noida
08.2019 - 04.2022
- Mobile assembly company, Working Project on OPPO, Realme & One-Plus
In-Process Quality Control (IPQC)
MCM Telecom Equipment Pvt. Ltd.
Noida
03.2017 - 07.2019
- Mobile assembly company, working Project on itel mobile, Tecno mobile, Karbonn mobile, Infocus mobile, Coolpad mobile Meizu mobile, Infinix and others.
Quality Engineer
Choice Chemtech Pvt. Ltd.
Noida
07.2015 - 01.2017
- LED Lights Manufactures company working project on Self, Havells, Eveready, Osram, Panasonic and other
Education
B.Tech - Electrical & Electronics Engineering
RK GEC
GhaziabadSkills
- Customer complaint handling
- Customer audit management
- Warranty defect analysis
- In-process quality control
- Problem solving
Roles And Responsibilities
- Handling of the department activities.
- Line set up according to flow chart.
- Analysis of line & market Claim part.
- Control the rejection regarding process.
- To analyze the performance of the production Hall equipment, identify the cause of failure and develop maintenance schedule to prevent future failures.
- To ensure whether the process control & quality standards are met.
- Implementation of the new methods and Techniques.
- Problem analysis, Trouble Shooting and Hourly defect analysis.
- Pre Dispatch inspection as per laid down Pre Dispatch product specifications.
Team Management
- Leading & monitoring the performance of the team to ensure efficiency in process operations & meeting organization targets through combined work processes, removing non-value added processes and process improvement.
- Skill training & time-to-time socialization activities in the organization.
- Creating & sustaining a dynamic environment that fosters development opportunities & motivates high performance among the team members.
Quality Management
- Giving training to associates on Quality Tools.
- Meeting customer satisfaction through good quality products and Handle market claim.
- Conducting training to the new associates facilitates proper knowledge of Quality systems & give work standard to associates.
- To look for continuous improvement (KAIZEN) and thus decreasing Rejection, Rework and Customer complaints.
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Languages
English
Beginner
A1
Timeline
Senior Engineer
Mikuni India Pvt Ltd
01.2025 - Current
Quality Assurance (Engineer)
Hitachi Astemo Gurugram Powertrain System Pvt. Ltd.
05.2022 - 01.2025
In-Process Quality Control (IPQC)
OPPO Mobile India Pvt. Ltd
08.2019 - 04.2022
In-Process Quality Control (IPQC)
MCM Telecom Equipment Pvt. Ltd.
03.2017 - 07.2019
Quality Engineer
Choice Chemtech Pvt. Ltd.
07.2015 - 01.2017
B.Tech - Electrical & Electronics Engineering
RK GEC