ABHISHEK Kumar Mina
Vadodara
Summary
Dr. of Optometry | Business Development Strategist | Healthcare Leadership Professional | Business Developer | Academic Leader & Center Manager
Accomplished Senior Optometrist with over a decade of experience in teaching, administrative management, community outreach, business development, and optical management. Specializes in refractive and contact lens solutions. Skilled in academic instruction, strategic planning, and community engagement. Proven leader in healthcare, driving business growth, and managing optical centers.
Overview
13
13
years of professional experience
Work History
Ophthalmology Associates
Zydus Multispecialty Hospitals
06.2024 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
- Referred patients with indications of pathological condition to ophthalmologist for additional examination.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for patients with complex eye conditions.
CENTER HEAD
Indu deep hospital private limited
01.2023 - 06.2024
- All OPD patient check-up pre or post
- Educate staff and patients on proper eye care
- Assisting in recruiting and selecting high potential staff
- Dealing with customer, patient service issues such as queries and complaints at hospital level and ensuring this is consistent with the team
- Monitoring cash reconciliation to ensure there is no mismatch of store funds
- Ensuring the security of all Hospital equipment and that there is no shortage of stock units or damage in the Hospital
- Conducting lectures weekly for OT staff and paramedical staff
- Motivating the sponsor and fixing the date for the camp
- Training staff in new equipment or techniques and conducting performance evaluations to ensure that all employees are performing their jobs effectively
- Tie ups and collaboration for surgery cataract, Lasik, other
- Conduct field visits to healthcare professionals, including doctors, physicians, and optical
- Present and promote pharmaceutical or medical device products to healthcare practitioners
- Build and maintain relationships with key stakeholders in the healthcare industry
- Provide product information, answer queries, and address concerns of healthcare professionals
- Organize and attend medical conferences, seminars, and events to enhance product awareness
- Coordinate field visits for sales representatives to engage with healthcare professionals
- To create opportunities for business in the hospital
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Assistant Professor & Department Head, Placement Coordinator
ITM Vocational University
03.2021 - 03.2023
- Oversee the development and implementation of the optometry curriculum, ensuring it meets accreditation standards and the evolving needs of the profession
- Lead strategic planning for the department, setting goals for academic excellence, research, and community engagement
- Represent the department at college and university meetings, contributing to broader institutional goals and policies
- Board of Studies meeting conduct
- Deliver high-quality instruction in optometry courses, utilizing effective teaching methodologies to engage and inspire students
- Mentor students in academic, clinical, and research settings, guiding career development and professional practice
- Supervise graduate and undergraduate research projects, fostering a culture of inquiry and innovation
- Manage the department's budget, ensuring efficient use of resources and financial sustainability
- Oversee the recruitment, development, and evaluation of faculty and staff, promoting a positive and productive work environment
- Ensure compliance with university policies, accreditation requirements, and relevant regulations
- Develop and maintain partnerships with local, national, and international optometry organizations, enhancing the department's reputation and impact
- Promote community outreach programs and initiatives that provide eye care services and education to underserved populations
- Serve on committees and boards within the university and professional organizations, contributing to the advancement of optometry
- Ensure the clinical training components of the optometry program provide students with practical, hands-on experience
- Maintain relationships with clinical partners and manage the department's clinical facilities, ensuring they meet the highest standards of patient care
- Oversee the integration of new technologies and practices into clinical education.
Business Development Manager, Senior Optometrist
Nishtha Retina Centre
04.2020 - 10.2020
- Preparation of quarterly and annual budgets
- Develop and implement effective policies for all operational procedures
- Prepare work schedules
- Maintain organized medical and employee records
- Monitor administrative staff's performance
- Train new employees
- Ensure prompt ordering and stocking of medical and office supplies
- Answer queries from doctors, nurses, and healthcare staff
- Resolve potential issues with patients
- Stay up to date with healthcare regulations
- To create opportunities for business in the hospital
- To meet the Doctor and explain the Facilities Available in the hospital
- Arrange eye camps in the community and corporate sector
- Achieve OPD and IPD monthly and yearly targets
- Perform all tests OCT, FF, FFA, A-SCAN, B-SCAN, and IOL MASTER.
Senior Optometrist Cum Community Outreach Coordinator
CENTRE FOR SIGHT
09.2019 - 03.2020
- Patient Examination and Treatment
- Educate patients on proper eye care, prevention of eye diseases, and the importance of regular eye exams
- Counsel patients on the impact of systemic conditions on ocular health
- Supervise and mentor junior optometrists, opticians, and support staff
- Provide training and continuous education to ensure high standards of clinical practice
- Develop and implement community outreach programs to promote eye health and prevent vision loss
- Identify target populations and tailor programs to meet community needs
- Establish and maintain partnerships with local health organizations, schools, and community groups to expand outreach efforts
- Collaborate with public health officials and other stakeholders to address community eye health issues
- Organize and conduct educational workshops, seminars, and health fairs to raise awareness about eye health
- Develop and distribute educational materials on eye care and vision health
- Conduct vision screenings and eye exams at community events and outreach locations
- Provide referrals to appropriate healthcare providers for further evaluation and treatment when necessary
- Collect and analyze data on community eye health needs and program outcomes
- Prepare reports and presentations to communicate the impact of outreach initiatives to stakeholders and funding bodies
- Develop and manage budgets for clinical operations and outreach programs
- Secure funding and grants to support outreach activities
- Develop and implement policies and procedures to ensure efficient and effective delivery of eye care services
- Stay updated with current regulations and best practices in optometry and community health
- Serve as the public face of the eye care clinic and outreach programs
- Engage with media and community leaders to promote eye health initiatives and increase the visibility of services.
Senior Optometrist, Associate Marketing and Operations
CENTRE FOR SIGHT, Vraj Eye Hospital
06.2017 - 09.2019
- Lasik pre- or post-eye checkup OT Assists for Lasik
- Operating Machine Mel 80 Lasik and Moria
- Perform Lasik test
- Outreach eye camp, visit polyclinics outside OPD
- To create opportunities for business in the hospital
- To meet the Doctor and explain the facilities available in the hospital
- Arrange eye camps in the community and corporate sector
- Assist in planning, executing, and monitoring marketing campaigns across various channels
- Develop and curate engaging content for social media, websites, and marketing materials
- Conduct market research to identify trends, target audiences, and competitive landscape
- Analyze marketing data and metrics to measure campaign effectiveness and prepare performance reports
- Ensure brand consistency across all marketing materials and communications
- Assist in streamlining operational processes to improve efficiency and productivity
- Monitor and manage inventory levels to ensure optimal stock availability
- Liaise with vendors and suppliers to ensure timely delivery of goods and services
- Address customer inquiries and resolve issues to maintain high customer satisfaction
- Provide administrative support to the operations team, including scheduling, documentation, and reporting.
Center Manager
CENTRE FOR SIGHT
06.2015 - 09.2019
- Primary eye checkup
- Lasik pre- or post-eye check-up OT Assists for Lasik
- Supervising daily administrative operations
- Monitoring expenses and suggesting cost-effective solutions
- Creating quarterly and annual budgets
- Develop and implement effective policies for all operational procedures
- Prepare work schedules
- Maintain organized medical and employee records
- Monitor administrative staff's performance
- Train new employees
- Ensure prompt ordering and stocking of medical and office supplies
- Answer queries from doctors, nurses, and healthcare staff
- Resolve potential issues with patients
- Stay up to date with healthcare regulations
- To create opportunities for business in the hospital
- To meet the Doctor and explain about the Facilities Available in the hospital
- Arrange eye camps in the community and corporate sector
- Achieve OPD and IPD monthly and yearly targets
- Give speeches for eye care awareness programs in colleges, villages, residential, schools, etc
- Perform OPDs for GNFC Bharuch, BAPS Hospital Dabhoi, Indudeep Hospital Vadodara Monthly or weekly visits.
Consultant Optometrist
Centre for Sight Eye Hospital
04.2013 - 05.2014
- Supervising daily administrative operations
- Monitoring expenses and suggesting cost-effective solutions
- Creating quarterly and annual budgets
- Develop and implement effective policies for all operational procedures
- Prepare work schedules
- Maintain organized medical and employee records
- Monitor administrative staff's performance
- Train new employees
- Ensure prompt ordering and stocking of medical and office supplies
- Answer queries from doctors, nurses, and healthcare staff
- Resolve potential issues with patients
- Stay up to date with healthcare regulations
- To create opportunities for business in the hospital
- To meet the Doctor and explain the Facilities Available in the hospital
- Arrange eye camps in the community and corporate sector
- Achieve OPD and IPD monthly and yearly targets
- Give speeches for eye care awareness programs in colleges, villages, residential, schools, etc
- Perform OPDs for GNFC Bharuch, BAPS Hospital Dabhoi, Indudeep Hospital Vadodara Monthly or weekly visits
- All OPD eye check-ups, all special workups
- OT assists.
Head of Optometry and Optical Store Manager
Om Trust Drishti Netra Laya Dahod
01.2012 - 03.2013
- Optical services, adjusting eyewear, maintaining inventories, hiring and training staff, and ensuring product and services quality
- Billing, submitting work orders for eyeglasses, Contact Lens
- Low vision aids
- All OPD patient check-ups pre or post
- Specialty work up, OT assists
- Oversee the development and implementation of the optometry curriculum, ensuring it meets accreditation standards and the evolving needs of the profession
- Lead strategic planning for the department, setting goals for academic excellence, research, and community engagement
- Represent the department at college and university meetings, contributing to broader institutional goals and policies
- Deliver high-quality instruction in optometry courses, utilizing effective teaching methodologies to engage and inspire students
- Mentor students in academic, clinical, and research settings, guiding career development and professional practice
- Supervise graduate and undergraduate research projects, fostering a culture of inquiry and innovation.
Education
Masters of optometry (MOOT) -
Himalayan University
Itanagar, ArunachalBachelor of optometry (BOOT) -
NIMS University Jaipur
Diploma: optometry Techniques -
Foundation of ophthalmic & Optometry Research Education centre
Bachelor of science -
DR B.R Ambedkar Agra University
H. S. C -
K.R Boys Inter College
Clancy Inter College
Skills
- Staff Development
- Training and mentoring
- Training and coaching
- Program Management
- Curriculum Design
- Teamwork and Collaboration
- Organizational Skills
- Team Collaboration
- Team Leadership
- Relationship Building
- Staff training/development
- Self Motivation
- Operations Management
- Sales Strategies
- Training Management
- Business Management
Languages
Hindi
English
Gujarati
Timeline
Ophthalmology Associates
Zydus Multispecialty Hospitals
06.2024 - Current
CENTER HEAD
Indu deep hospital private limited
01.2023 - 06.2024
Assistant Professor & Department Head, Placement Coordinator
ITM Vocational University
03.2021 - 03.2023
Business Development Manager, Senior Optometrist
Nishtha Retina Centre
04.2020 - 10.2020
Senior Optometrist Cum Community Outreach Coordinator
CENTRE FOR SIGHT
09.2019 - 03.2020
Senior Optometrist, Associate Marketing and Operations
CENTRE FOR SIGHT, Vraj Eye Hospital
06.2017 - 09.2019
Center Manager
CENTRE FOR SIGHT
06.2015 - 09.2019
Consultant Optometrist
Centre for Sight Eye Hospital
04.2013 - 05.2014
Head of Optometry and Optical Store Manager
Om Trust Drishti Netra Laya Dahod
01.2012 - 03.2013
Masters of optometry (MOOT) -
Himalayan University
Bachelor of optometry (BOOT) -
NIMS University Jaipur
Diploma: optometry Techniques -
Foundation of ophthalmic & Optometry Research Education centre
Bachelor of science -
DR B.R Ambedkar Agra University
H. S. C -
K.R Boys Inter College
Clancy Inter College
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