Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Account Executive - Payables and Receivables
Matrix BS India Pvt LTD
Gurgaon
06.2024 - Current
Prepared monthly financial reports for management review and analysis.
Analyzed financial data to identify trends in accounts receivables and payables.
Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
Monitored cash flow position on a daily basis and provided timely updates to management.
Reconciled bank statements on a regular basis.
Managed accounts receivable and payables processes, including invoicing, payments, and collections.
Ensured compliance with applicable laws, regulations, policies, and procedures for accounts payable and receivable activities.
Reconciled computer reports with manually maintained ledgers.
Received and recorded cash, checks and transfers.
Recorded debit, credit and account transactions in computer spreadsheets and databases.
Matched orders with invoices and recorded required information.
Team Manager
Ienergizer Business Process Solution
Gurgaon
06.2021 - 06.2024
Handling collection outbound process for collecting payments. Total span of 16 associates.
Responsible for Complete process, ie, Performance, Maintaining process KPIs and AR part.
Sharing new ideas for process improvement with client. Doing various projects to improve performance and maintain the shrinkage.
Need to maintain client KPI targets as First response time, collection and Customer experience scores managing Shrinkage and Attrition.
In Daily KRAs making sure that pre- and post-shifts are happening on daily basis, Sharing daily performance and productivity report with the team. Taking weekly reviews for associates to gauge team wise improvement.
Prepared monthly financial reports for management review and analysis.
Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
Maintained accurate records of all transactions relating to accounts receivable and payable activities.
Interfaced with external auditors during periodic audits of Accounts Payable and Receivable functions.
Processed vendor payments accurately and efficiently.
Performed month-end closing tasks such as reconciling subledger accounts.
Reconciled bank statements on a regular basis.
Managed accounts receivable and payables processes, including invoicing, payments, and collections.
Coordinated with internal departments as needed to resolve any discrepancies or disputes in billing or payment information.
Ensured compliance with applicable laws, regulations, policies, and procedures for accounts payable and receivable activities.
Team Manager
PC Financial
12.2019 - 06.2020
Handling Cash Bean Micro NBFC. A Span of 20 Advisors.
Responsible for Complete process, ie, Performance, Maintaining process KPIs.
Preparing different types of reports to analyze data and make the game plan accordingly. Also preparing dashboard to share with client.
Responsible for delivering Client requirements such as collection, Login hours, Customer satisfaction, managing Shrinkage and Attrition.
In Daily KRAs making sure that pre- and post-shifts are happening on daily basis, Sharing daily performance and productivity report with the team. Taking weekly reviews for associates to gauge team wise improvement.
Senior Executive at Audit & Assurance at Matrix Business Services India Pvt LtdSenior Executive at Audit & Assurance at Matrix Business Services India Pvt Ltd