Abhishek Kumar Singh
Gurugram
Summary
Results-oriented finance professional with expertise in Business Process Management and client engagement at Boston Scientific India Pvt Ltd. Achieved a 5% reduction in receivables within six months while improving recovery rates through effective portfolio management. Proficient in data analysis and building strong customer relationships, consistently delivering exceptional results that exceed expectations. Aiming to leverage skills to drive financial performance and enhance operational efficiency further. Results-driven Lean Leader known for high productivity and efficiency in task completion. Specialize in process optimization, waste reduction, and continuous improvement strategies. Excel in leadership, problem-solving, and communication, ensuring seamless collaboration and impactful results across teams.
Overview
14
14
years of professional experience
Work History
Lead- ITC team
Boston Scientific India Pvt Ltd
10.2023 - Current
- Assessing Creditworthiness: Analyze credit reports, financial statements, and other relevant data to determine the risk level of lending to a customer
- Conducting Financial Analysis: Review financial records to evaluate a company's ability to repay debts and identify financial strengths and weaknesses
- Managed a portfolio of 150 accounts, ensuring timely payment and reducing aging receivables by 5 % within 6 months
- Analyzed credit applications, financial statements, and credit reports to assess the credit risk of potential clients
- Collaborated with sales and finance teams to determine appropriate credit limits, ensuring a balance between risk management and sales growth
- Negotiated and set up payment plans for customers and increased recovery rates
- Prepared detailed credit reports for senior management, recommending decisions on extending or limiting credit
- Supported the FP&A team in budgeting, forecasting, and long-range planning for a 10 million business unit
- Analyzed financial data and market trends to provide insights into key performance drivers and identify areas for cost savings
- Monthly/quarterly closing and reporting - Closely working with GL team to ensure smooth close in the system
- Led initiatives to streamline reporting processes, reducing report preparation time
Manager
Johnson Controls India Pvt.Ltd
Gurugram
06.2022 - 09.2023
- Consult directly with customers to identify reasons for late payments and set up payment plans that are mutually agreeable
- Handle escalated and complex customer issues, helping to provide resolution and settlement of account
- Responsible for the Account Receivables, Credit Control and Cash Application activities for assigned region
- Managing complex & critical team supporting Order to Cash activities (Billing, Collections, Cash Application, Credit Risk Management, Dispute Resolution, Maintaining DSO targets & Business Reporting)
- Responsible for weekly calls with Regional Credit managers to discuss overall health of AR Portfolio
- Distributors' account profile class review involves assigning profile class, credit limit, and service/shipment hold to various distributors.
- Communicating with customers (internal and external) through emails and phone calls.
- Negotiate Payment terms & Payment Plans to High-default customers
- Perform detailed account reconciliation from the customer's perspective, as needed.
Credit Control/Accounts Receivable
Keysight Technologies
04.2014 - 06.2022
- Hands-on and in-depth knowledge of the AR process.
- Strategize collection activities to maximize cash receipts.
- Monitor and collect accounts receivable for the assigned portfolio by contacting customers via telephone and email, both inbound and outbound.
- Accountable for reducing delinquency for assigned accounts/portfolio, use skip tracing techniques to locate customers, and follow up and negotiate with delinquent customers.
- Helping in high-level negotiations with delinquent B2B customers by calling and sending reminders, demand/dunning letters, and delinquent notices to overdue accounts via emails.
- Aid in Decision Making: Actively interact with the order and sales team, and help in decision-making related to delinquent customers.
- Recommend accounts be shifted to an external collection agency and written off, dispute management, and project management of strategic customers to lower the DSO and WADL.
- Tracking assigned project performance and weekly and monthly reporting to the direct supervisor.
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, noncollectable amounts are accounted for, and miscellaneous differences are cleared.
Senior Financial Analyst (Order to Cash)
Serco Global Services
Gurgaon
06.2012 - 11.2013
- Handled a debt of $25 million for various profit centers, and ensured the collection of the assigned debt target.
- Identify the customer's payment and allocation of it with the correct invoices using the application software (SAP).
- Projecting cash flows, estimating monthly cash flows from total debt assigned
Senior Process Executive (Finance & Accounting)
Infosys BPO Limited
Jaipur
07.2010 - 06.2012
- Payment Booking and clearing to the corresponding invoice
- (Application Software: SAP), Creating dispute against short payments, setting up new customer referring the documents like Bank Guarantee etc
- Processing the refund of excess payment and putting the adjustments based on request from customer
- Processing the Intercompany transfers, preparing revised invoices (Memo Bills), Reconciliation of bills processed on billing system And Accounting system
- Preparation of weekly dashboard to share the client
Education
M.Com -
Subharthi University
01.2025
B. Com - Accountancy as Major
Ranchi University
01.2010
Skills
- Business Process Management
- Portfolio management
- Account Management
- Invoice and Billing
- Auditing Management
- Dispute Management
- Data Analysis and Management
- Client management
Timeline
Lead- ITC team
Boston Scientific India Pvt Ltd
10.2023 - Current
Manager
Johnson Controls India Pvt.Ltd
06.2022 - 09.2023
Credit Control/Accounts Receivable
Keysight Technologies
04.2014 - 06.2022
Senior Financial Analyst (Order to Cash)
Serco Global Services
06.2012 - 11.2013
Senior Process Executive (Finance & Accounting)
Infosys BPO Limited
07.2010 - 06.2012
M.Com -
Subharthi University
B. Com - Accountancy as Major
Ranchi University
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