Abhishek Lakshminarasimhaiah
Bengaluru
Summary
Driven Senior Consulting professional with an analytical mindset. Skilled in providing quantitative research and support for identifying business opportunities. Excellent PC skills, particularly.
Overview
7
7
years of professional experience
Work History
Senior Consultant
LTIMINDTREE
Bengaluru
09.2024 - Current
- Provided strategic guidance to clients on best practices for business operations.
- Developed detailed project plans and timelines to ensure successful completion of projects.
- Conducted in-depth research into industry trends and competitor activities.
- Coordinated internal resources and third parties and vendors for the flawless execution of projects.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored progress of ongoing projects to ensure objectives were met within specified time frames.
Customer Service Representative
Tech Mahindra
Bengaluru
08.2021 - 05.2024
- - Achieved measurable outcomes that add value to the company
- - Exceeded targets and key performance indicators
- Contributed to outstanding customer service
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Subject Matter Expert, Operations
Teleperformance India Business Services Pvt LTD.
Bengaluru
10.2017 - 06.2020
- - Team management
- - Coach team members on achieving goals and developing necessary skills that get results
- - In a week conducting twice one on one session based on them performance and help team members to achieve their goals
- Customer service
- Fraud Investigations and Audits
- Conducted market research and analysis to identify industry trends and customer requirements.
Education
B.com - Accounting And Taxation
Koshys Institute of Management Studies
Bengaluru09-2020
2nd PUC -
Government PU College
Bengaluru03-2014
10th -
Government High School
Bengaluru04-2012
Skills
- Problem solving
- Public speaking
- Team work
- Analytical Skills
Languages
English
Proficient
C2
Hindi
Intermediate
B1
Kannada
Proficient
C2
Timeline
Senior Consultant
LTIMINDTREE
09.2024 - Current
Customer Service Representative
Tech Mahindra
08.2021 - 05.2024
Subject Matter Expert, Operations
Teleperformance India Business Services Pvt LTD.
10.2017 - 06.2020
B.com - Accounting And Taxation
Koshys Institute of Management Studies
2nd PUC -
Government PU College
10th -
Government High School