Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
CustomerServiceRepresentative

Abhishek Lovelekar

Scrum Master & Business Analyst
Indore,MP

Summary

Experienced Scrum Master & Business Analyst with over 9 years of experience in IT Industry. Excellent reputation for resolving problems and improving customer satisfaction. Mission-focused Scrum Master with extensive experience coaching and mentoring highly skilled teams. Bilingual professional with more than 6 years of experience delegating tasks and managing projects.

Overview

3
3
Languages
3
3
Certifications
8
8
years of post-secondary education
9
9
years of professional experience

Work History

Scrum Master

DXC Technology
Indore, Madhya Pradesh
07.2016 - Current
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Worked to provide continuous improvement for product development lifecycle.
  • Anticipated Technical and Quality impediments to team delivery including cultural barriers and logistical challenges.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including Jira and Selenium IDE.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Managed over 10 team members in team & increased automation test results by 15%.

Technical Lead Project Manager

Sysbrains IT Services Pvt Ltd.
INDORE, Madhya Pradesh
11.2014 - 06.2016
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Diagnosed and repaired computer hardware and network systems.
  • Managed minimum of 2 projects each year while maintaining adherence to budget, schedule and scope requirements.
  • Server Administration, Network Management, Information Security, Open Source Framework development configuration.

IT Manager (Infra)

Capital Via Global Research Ltd
INDORE, Madhya Pradesh
06.2013 - 10.2014
  • Implemented open source technology (linux), Asterisk IP PBX(FreePbx, Elastix), mail server, firewall (cyberoam security, Endian, Pfsence), hosting control panel, samba server, DNS server, Openfire Chat Server.

TSO

HCL Technology
Delhi, Delhi
12.2010 - 06.2012
  • Configured hardware, devices and software to set up work stations for employees.
  • Monitored systems in operation and input commands to troubleshoot areas such as Broadband, PSTN and BT Vision.
  • Analyzed Hardware and Network issues to identify troubleshooting methods needed for quick remediation.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • L1 Support.
  • Creation and Deletion of the Emails.
  • Email Client Support on Windows and Mac Operating Systems.
  • Creation, Deletion and Updation of the Users on the Server 2003, 2008.
  • Working on the Active Directory and Exchange.

Assistant Engineer

3i Infotech Ltd
Mumbai, Maharashtra
04.2009 - 09.2009
  • Provided technical assistance to staff when needed.
  • Managing Switch and Router at Indore Booking office and Airport.
  • Worked on different routing protocol like RIP and OSPF.
  • Creation, Deletion and Updating of the Users on the Server 2003.
  • Worked on the Active Directory and Exchange.
  • Privileges of users.

Education

Master of Technology - Network Management & Information Security

School Of Computer Science
Indore
07.2012 - 05.2014

Bachelor of Engineering - Computers

SSBT College Of Engineering & Technology
Jalgaon
06.2004 - 05.2008

MP Board - HSC 12th

Scholars' Yard
Indore
06.2002 - 05.2003

MP Board - SSC 10th

Scholars' Yard
Indore
06.2000 - 05.2001

Skills

Project Management

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Accomplishments

  • Collaborated with team of 3 in the development of Project.
  • Used Microsoft Excel & Power BI to develop backlog tracking, budget estimation & project matrix tool.
  • Supervised team of 11 staff members.
  • Jira Assistance for daily team activity tracking.

Software

Power BI

Microsoft Office

Jira

Jira Assistance

AWS

Open Source

Certification

SAFe Scrum Master

Interests

Aqua scaping

Watching Interest of video Online

Chess

House Hold repairs

Timeline

SAFe Scrum Master

11-2020

Scrum Master

DXC Technology
07.2016 - Current

Technical Lead Project Manager

Sysbrains IT Services Pvt Ltd.
11.2014 - 06.2016

IT Manager (Infra)

Capital Via Global Research Ltd
06.2013 - 10.2014

Master of Technology - Network Management & Information Security

School Of Computer Science
07.2012 - 05.2014

TSO

HCL Technology
12.2010 - 06.2012

Assistant Engineer

3i Infotech Ltd
04.2009 - 09.2009

Juniper

03-2009

CMS Certified System Engineer Program

03-2009

Bachelor of Engineering - Computers

SSBT College Of Engineering & Technology
06.2004 - 05.2008

MP Board - HSC 12th

Scholars' Yard
06.2002 - 05.2003

MP Board - SSC 10th

Scholars' Yard
06.2000 - 05.2001

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Abhishek LovelekarScrum Master & Business Analyst