Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Generic

Abhishek Madana

Hyderabad

Summary

Software asset management professional with extensive experience in overseeing software inventories and ensuring compliance with licensing agreements. Known for driving process improvements and cost-saving initiatives in software procurement and usage. Skilled in software lifecycle management and vendor relationship management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Consultant

Ernst & Young
07.2021 - Current
  • Contributed as one of the functional side leads during SAM Pro implementation, including customization and integration of Oracle products into ServiceNow SAM Pro.
  • Prepared License Position Reports (LPRs) for major vendors such as Microsoft, Adobe, VMware, Autodesk, ServiceNow, and SAP to support compliance and optimization.
  • Designed and developed Power BI dashboards to provide insights into software usage, compliance status, and cost savings.
  • Performed contract validation and negotiations to ensure favorable terms and minimize risks.
  • Conducted price benchmarking to support vendor negotiations and procurement decisions.
  • Executed HAM and SAM process assessments to identify gaps, recommend improvements, and enhance governance.
  • Handled request management in ServiceNow as part of managed services, ensuring timely fulfillment and process efficiency.

Content Data Analyst

ServiceNow
08.2020 - 06.2021
  • Have worked on various entity research in public domain on Publisher companies and their software products to add those data into the content library.
  • Hands on experience on SAMC (ServiceNow tool) with respect to Data migration and management.
  • Carrying out data quality check audits.
  • Sharing daily allocation reports with leadership.
  • Attention to detail on inherited data which needs to be corrected at a later stage before shipment.
  • Worked on Microsoft licensing and various license metrics.
  • Using SQL to manage the content database as and when required.

Learning Delivery Specialist

Deloitte Consulting
07.2019 - 05.2020
  • Responsible for pulling monthly SAP reports of new hires across Tax vertical and managing the existing employee database for planning learning activities.
  • Dealing with various stakeholders during management of events.
  • Coordinating trainings on several high-visibility programs with over 400 individuals.
  • Assisting in change management initiatives such as moving the trainings from Live to Virtual based during the pandemic.
  • Preparing various reports and dashboards on Excel.
  • SABA LMS administration.
  • Using Salesforce tool for rolling out questionnaires on trainings for feedback.
  • Assigning Learning credits to attendees post training.

Talent Acquisition - Associate

PricewaterhouseCoopers SDC
09.2018 - 07.2019
  • Worked majorly on Risk consulting space.
  • Conducted research for Market Intelligence on IT spaces (Data Analysts, RightAngle Developers).
  • Extensively used Workday tool for candidate data management.
  • Using Lookups for drilling down candidate/employee database.
  • Conducting interviews on collating candidate experiences.
  • Reporting of hiring data to managers via excel charts.

Client Technical – Associate

Dell International Services Pvt Ltd.
09.2015 - 04.2016
  • Solving clients’ queries and providing support on their subscriptions.
  • Pulling up data on team metrics and performances on a weekly basis and sharing with leaders.
  • Managing call volume data via internal tools and assigning to resources.
  • Buddy up with new hires to familiarize them with the process.

Tax Consultant

Deloitte Tax Services India Pvt Ltd.
06.2014 - 07.2015
  • Preparing of and renewals of on-site assignment documents such as residence, work permits, social security and Limosa.
  • Scheduling bi-weekly meetings with the Belgian partners and providing updates on the workload.
  • Providing access to clients’ data to concerned verticals to file tax returns.
  • Archiving communication of clients and expats in DB.

Education

PGDM - HR & Marketing

Xavier Institute of Management And Entrepreneurship
04-2018

Bachelor of Commerce (Hons) -

St. Joseph’s Degree & P.G College
04-2014

Skills

  • SQL Fundamentals
  • Data Visualization - Power BI
  • IT asset management
  • Vendor relationship management
  • Software lifecycle management
  • Project management
  • SAM Pro
  • SNOW

Certification

  • Certified CSAM - IAITAM

Timeline

Senior Consultant

Ernst & Young
07.2021 - Current

Content Data Analyst

ServiceNow
08.2020 - 06.2021

Learning Delivery Specialist

Deloitte Consulting
07.2019 - 05.2020

Talent Acquisition - Associate

PricewaterhouseCoopers SDC
09.2018 - 07.2019

Client Technical – Associate

Dell International Services Pvt Ltd.
09.2015 - 04.2016

Tax Consultant

Deloitte Tax Services India Pvt Ltd.
06.2014 - 07.2015

PGDM - HR & Marketing

Xavier Institute of Management And Entrepreneurship

Bachelor of Commerce (Hons) -

St. Joseph’s Degree & P.G College

Accomplishments

  • Secured 2nd in 'The Boardroom Challenge' by BLOC in south India finals, 2018
  • Secured 2nd in the Human Resources Event held in IBS-B Tarkash Management fest, 2017
  • Selected for winter program at Guangdong University of Foreign Studies, China, 2016
  • 4th position in Blitterati event held at IIM – B, Eximius fest, 2016
  • Won 'Chat Riser' award amongst 200 interns while interning with Amazon, 2013
  • Part of College HRuday committee, 2016-2018
  • Winner of ESPN Sports quiz at School Level, Not Specified
  • Appreciation mails from US expats while working with Deloitte USI, Not Specified

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Abhishek Madana