Summary
Overview
Work History
Education
Skills
About
Hobbies and Interests
Languages
Timeline
Generic
Abhishek Madival

Abhishek Madival

Honavar

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Junior Analyst

Glow Touch India Pvt. Ltd.
05.2022 - 08.2023
  • Interacting with the clients and fixing website related issue.
  • Responded to customer calls and emails to answer questions
  • Identified customer issues with products or services, investigated causes and initiated resolutions.

Customer Care Specialist

PRASIDH ENTERPRISES
12.2018 - 08.2020
  • Customer Interaction, Quality control of copper idol, Inventory Management
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

TRAINEE

CIPLA LTD
03.2018 - 06.2018
  • Device Calibration, Follow SOP for Chemical mixing, machinery maintenance.
  • Completed calibration maintenance at specified intervals.
  • Tested titration of chemical tanks in production line to check for ideal pH and other chemical levels and balance ratios.
  • Accurately recorded operational practices and production data.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Maintained equipment performance by lubricating and cleaning components.

Sales & Service Engineer

Hand CNC PVT LTD
08.2016 - 03.2018
  • Analyzed market trends, competitor performance and product strengths.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.

Education

SSLC -

New English School

DIPLOMA IN INTERIOR DESIGNING -

Canara institute of Designing
01.2021

DIPLOMA IN MECHANINCAL ENGINEERING -

Govt polytechnic
01.2016

Skills

  • AutoCad
  • CorelDraw
  • Catia V5
  • Microsoft Excel
  • Word
  • Power Point
  • Customer Interaction
  • Fast Learner
  • Communication Skill
  • Team Player
  • Problem Resolving Skill
  • Flexible & Creative

About

Address: Abhishek Madival,

 Kelaginapalya Road, Honavar, Uttara Kannada - 581334

Ph no : +919535794492, 

Email : abhi.a.madival@gmail.com

Hobbies and Interests

  • Learning Veena musical instrument.
  • Listening classical music
  • Clay modeling
  • Gardening
  • Cooking
  • Travelling and trekking

Languages

Kannada
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Intermediate (B1)
Marathi
Intermediate (B1)

Timeline

Junior Analyst

Glow Touch India Pvt. Ltd.
05.2022 - 08.2023

Customer Care Specialist

PRASIDH ENTERPRISES
12.2018 - 08.2020

TRAINEE

CIPLA LTD
03.2018 - 06.2018

Sales & Service Engineer

Hand CNC PVT LTD
08.2016 - 03.2018

SSLC -

New English School

DIPLOMA IN INTERIOR DESIGNING -

Canara institute of Designing

DIPLOMA IN MECHANINCAL ENGINEERING -

Govt polytechnic

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Abhishek Madival