Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Abhishek Maheshwari

Delhi

Summary

Adaptable professional with a talent for quickly learning and adjusting to new environments, effectively acquiring and applying new knowledge. Passionate about continuous learning and navigating change.

Overview

9
9
years of professional experience
1
1
Certification

Work History

KYC Associate - Japanese

IG Infotech India Pvt. Ltd.
Bengaluru
03.2023 - Current
  • Documenting and corroborating information for KYC screening of new clients.
  • Demonstrated proficiency in meeting AML/KYC regulatory requirements while onboarding clients.
  • Conducted detailed scrutiny of client documentation, data and negative news to identify and evaluate potential risks.
  • Performed periodic reviews to uphold compliance with KYC standards.
  • Collaborated with relevant teams including Compliance, Credit, Legal and Front Office when required.
  • Stay informed about changes in regulations and adjust KYC processes accordingly.
  • Ensure adherence to policy and compliance with legal and regulatory obligations.
  • Provided high-level service to successfully meet customer requirements.
  • Address and resolve any KYC-related issues promptly.

Digital Currency Analyst

Sharp Business Services
New Delhi
05.2017 - 02.2023
  • Client Verification.
  • Managed customer service problems following established company procedures and communicated timely updates to clients.
  • Greeted customers, closely listened to problems, and provided solutions
  • Enhanced customer experience and exceeded team goals through teamwork in boosting client satisfaction rates.
  • Delivered prompt service to prioritize customer needs.
  • Established reputation for exceeding service standard goals through building highly empathetic client connections.

Associate Sales Consultant

Policybazaar Web Aggregator Pvt. Ltd.
Gurugram
11.2015 - 01.2017
  • Educated customers on promotional options, sales policies, and effective methods for achieving desired results from company offerings.
  • Handled customer concerns pertaining to products or services, ensuring their retention and increasing sales.
  • Offered assistance to call-in customers for resolving their queries and service requests.
  • Focused on enhancing product specifications based on customer needs.
  • Maximized sales opportunities through effective communication with potential clientele.
  • Fostered enduring partnerships with customers and the community in order to promote long-term business expansion.

Education

Pursuing JLPT N2 - Japanese

Suwan
Delhi

Bachelor of Science - Physics (H)

Delhi University
Delhi

12th - Science

CBSE Board
Delhi

Skills

  • Data Privacy Management
  • Precision in Data Validation
  • Adherence to Ethical Standards
  • Effective Goal Development
  • Effective Team Collaboration
  • Meticulous Quality Assessment
  • Needs Assessment
  • Client Relations

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Japanese
Intermediate (B1)
B1

Certification

  • Diploma in Japanese from MOSAI
  • JLPT N3
  • NAT 3Q

Accomplishments

    R&R - Cause for Applause Awards for 2 quarters

Affiliations

  • Tree plantation.
  • Run the river event for social cause.

Timeline

KYC Associate - Japanese

IG Infotech India Pvt. Ltd.
03.2023 - Current

Digital Currency Analyst

Sharp Business Services
05.2017 - 02.2023

Associate Sales Consultant

Policybazaar Web Aggregator Pvt. Ltd.
11.2015 - 01.2017

Pursuing JLPT N2 - Japanese

Suwan

Bachelor of Science - Physics (H)

Delhi University

12th - Science

CBSE Board

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Abhishek Maheshwari