Abhishek Maheshwari
Delhi
Summary
Adaptable professional with a talent for quickly learning and adjusting to new environments, effectively acquiring and applying new knowledge. Passionate about continuous learning and navigating change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
KYC Associate - Japanese
IG Infotech India Pvt. Ltd.
Bengaluru
03.2023 - Current
- Documenting and corroborating information for KYC screening of new clients.
- Demonstrated proficiency in meeting AML/KYC regulatory requirements while onboarding clients.
- Conducted detailed scrutiny of client documentation, data and negative news to identify and evaluate potential risks.
- Performed periodic reviews to uphold compliance with KYC standards.
- Collaborated with relevant teams including Compliance, Credit, Legal and Front Office when required.
- Stay informed about changes in regulations and adjust KYC processes accordingly.
- Ensure adherence to policy and compliance with legal and regulatory obligations.
- Provided high-level service to successfully meet customer requirements.
- Address and resolve any KYC-related issues promptly.
Digital Currency Analyst
Sharp Business Services
New Delhi
05.2017 - 02.2023
- Client Verification.
- Managed customer service problems following established company procedures and communicated timely updates to clients.
- Greeted customers, closely listened to problems, and provided solutions
- Enhanced customer experience and exceeded team goals through teamwork in boosting client satisfaction rates.
- Delivered prompt service to prioritize customer needs.
- Established reputation for exceeding service standard goals through building highly empathetic client connections.
Associate Sales Consultant
Policybazaar Web Aggregator Pvt. Ltd.
Gurugram
11.2015 - 01.2017
- Educated customers on promotional options, sales policies, and effective methods for achieving desired results from company offerings.
- Handled customer concerns pertaining to products or services, ensuring their retention and increasing sales.
- Offered assistance to call-in customers for resolving their queries and service requests.
- Focused on enhancing product specifications based on customer needs.
- Maximized sales opportunities through effective communication with potential clientele.
- Fostered enduring partnerships with customers and the community in order to promote long-term business expansion.
Education
Pursuing JLPT N2 - Japanese
Suwan
DelhiBachelor of Science - Physics (H)
Delhi University
Delhi12th - Science
CBSE Board
DelhiSkills
- Data Privacy Management
- Precision in Data Validation
- Adherence to Ethical Standards
- Effective Goal Development
- Effective Team Collaboration
- Meticulous Quality Assessment
- Needs Assessment
- Client Relations
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Japanese
Intermediate (B1)
B1
Certification
- Diploma in Japanese from MOSAI
- JLPT N3
- NAT 3Q
Accomplishments
R&R - Cause for Applause Awards for 2 quarters
Affiliations
- Tree plantation.
- Run the river event for social cause.
Timeline
KYC Associate - Japanese
IG Infotech India Pvt. Ltd.
03.2023 - Current
Digital Currency Analyst
Sharp Business Services
05.2017 - 02.2023
Associate Sales Consultant
Policybazaar Web Aggregator Pvt. Ltd.
11.2015 - 01.2017
- Diploma in Japanese from MOSAI
- JLPT N3
- NAT 3Q
Pursuing JLPT N2 - Japanese
Suwan
Bachelor of Science - Physics (H)
Delhi University
12th - Science
CBSE Board
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