Summary
Overview
Work History
Education
Skills
Websites
Interests
Internship
Certification
Hobbies
Timeline
Generic

Abhishek Mehta

Operations Manager
Jalandhar

Summary

A Public Dealing with 5+ years of experience in identifying patterns, developing predictive models, and communicating insights to decision-makers.

I have gained a wealth of knowledge and experience in various industries, including logistics, Retail tourism, and Education administration.My skills include learning experiences, statistics & Logistics, Data maintaining and analyzing , and Predictive customer behave modelling.

I am seeking a position that will allow me to use my skills and experience to positively impact the organization. In particular, I would like to work on projects that require me to use my learnings and predictive skills. I am confident that I can significantly contribute to the organization and help achieve its goals.

Overview

11
11
years of professional experience
8058
8058
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Assistant Officer

Lovely Professional University
Phagwara
05.2021 - Current
  • Being in Planing team, As an assistant officer use to interact with the students and help them regarding the admission process and documentation of about 3500 students each year, And also the queries of the Parents, Being the Refund officer and Program transfer counsellor, major role was to interact with the student help them regarding the Program transfer to council them for the better options they can go for, also try to guide the refund Policies and the Procedures if have applied, Even handle the cases where counsel the students whenever there is an issue of mental health crisis, while counselling the student even for the better mindsets, Deductions regarding the hostel and admission and any other facilities have been opted by the student keeping updated their A/c statements, Even maintain the all necessary data for the years passed with the university of the Program transfer & Also being part of the strategy making for the upcoming sessions of the admissions and the Program transfer related issues, also deals with the central planning for the target overall to university's HOS,HOD and to their respective department

Sr. Assistant Manager

Instakart Services Private
Jalandhar
05.2020 - 04.2021
  • Led a team of 6 junior assistants, ensuring efficient task completion and professional development.
  • Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
  • Collaborated with cross-functional teams to drive business objectives and ensure project success.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Responded near to 450+ customer concerns daily, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Optimized inventory controls through accurate forecasting methods and prudent purchasing decisions.
  • Mentored junior staff of 25 members to enhance their skills, promoting growth within the company.

Administrative Assistant, Marketing

Sarab Infotech
Jalandhar
01.2014 - 12.2016
  • Handled customer inquiries about 200 calls professionally, contributing to enhanced client satisfaction levels.
  • Coordinated with external vendors, securing high-quality services at competitive prices.
  • Managed social media accounts (basically FB) to increase brand awareness and customer engagement.
  • Collaborated on content creation for company website, attracting a larger online audience.
  • Managed inventory of minimum 2 promotional items, ensuring appropriate stock levels for upcoming events or campaigns.
  • Conducted competitor analysis to assist in developing data-driven strategies for market differentiation.

Education

MBA - BFE

Chandigarh University
Mohali
08-2019

BBA - Marketing Management

Punjab Technical University
Jalandhar
08-2016

High School Diploma - Commerce

CBSE
Jalandhar
07.2012

X - Business Economics

CBSE
Jalandhar
04.2010

Skills

  • Research

  • Operations

  • Statistics

  • Public Content

  • Presentation & Promotion

  • Public Speech

Report generation

Meeting coordination

Interests

Outdoor Games
Movies
Listening & Singing songs
Writing Poetry (Punjabi & Hindi)

Internship

Mutual fund Simplified, ICICI securities LTD, Jalandhar, 06/2018, 07/2018, Making the awareness about the mutual Fund into the People, from the Perspective of how they work, how investments can be made, how it is beneficial to them.

Certification

Mutual fund Awareness

Hobbies

Indoor and outdoor sports , Writing, listening music, Food talks,

Timeline

Social media marketing

06-2023

Assistant Officer

Lovely Professional University
05.2021 - Current

Sr. Assistant Manager

Instakart Services Private
05.2020 - 04.2021

Mutual fund Awareness

11-2018

Administrative Assistant, Marketing

Sarab Infotech
01.2014 - 12.2016

MBA - BFE

Chandigarh University

BBA - Marketing Management

Punjab Technical University

High School Diploma - Commerce

CBSE

X - Business Economics

CBSE

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Abhishek MehtaOperations Manager