An accomplished professional with around 19 years of experience in managing various aspects of Supply Chain Management including Logistics, Distribution Planning &Management, Vendor Support, Warehousing, Import Export for commercial Shipment,Documentations, Contract Logistics & Order Processing and Customer Servicing.
Currentlyassociated with Flipkart.com – Lead MH Warehouse & Transport
Warehouse& Logistics, Experienced in SCM functions like inventory management, logistics, forecasting,transportation, distribution, warehousing, import/export, documentation and customer service.Skilled in warehouse distribution planning, forecasting, and the replenishment processes management.
A sound leader with strong inter-personal skills, able to conceptualize and modify the systems & processes towards accomplishment of cost, profit and service objectives of the organization.
Demonstrated analytical skills with proven expertise in communication and relationship management.
Extensive experience in SOP development, daily planning, management of internal supply chain processes & linkages to meet goals of the departmental
Meeting different quality standards for maintaining the relevant documents; planning strategies, transport management and follow-ups with the vendors
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead MH Warehouse & Transport
Flipkart.com
01.2019
Keep track of Myntra Metrics which may impact the health of the supply chain
Analyze historical data and identify trends to foresee the operational issues and propose cost effective solutions
Monitor shipment flow, pendency’s cut off misses, functional breaches
Breach risk in the respective assets
Maintaining great customer experience for customer and seller
Adheres to pre-defined procedures and plans effective routes and vehicle deployment with maximum utilization of resources
Ensures quality check of all shipments/bags and ensures zero missing shipments in value and numbers
Ensuring process initiation, compliance, and improvement against predefined standards
Acting as a trouble shooter between departments including operations – Ground & warehouse operations and customer service during communication breakdown
Responsible for working with teams and customers for creation and implementation of SLA and SOP as per quality standards
Handling queries and complaints relating to servicing of mojo & warehouse management system & transfers for different reasons at the operations level
Assuring of that all shipments connected within TAT after in scan in warehouse
Ability to deal, analyze and bring out key insights with huge data sets
Coordinating the flow of data and information between the Operation Department and corporate office to ensure optimum use of resources and maximize productivity
Coordinate with various stake holders to solve day to day operational challenges and business problems
Set up and streamline processes across all assets for all issues which may impact reliability
Preparing daily MIS for manpower availability, forecasted hub stress levels, daily performance metrics
Pull up scorecard metrics for all the assets along with first cut RCA for the Metrics
Weekly Summary for POC & Metrics with all the stakeholders
Process review and improvement in all the function areas where CT interacts
Triggering or highlighting key concern areas in relation to operations
Briefing team members of operational target and achievement.
Sr. Operation Executive Warehouse& Logistics
M/S. Saami Trade Logistics Pvt Ltd
08.2013 - 01.2019
Ensure that all the shipments of diverse sectors 100% via surface & air mode
Vendor retention and development
Establishing positive and healthy relationships with transport vendors to ensure that shipments are delivered on time
Ensuring correct and timely feedback provided
Weekly and monthly performance and P&L report preparing and presenting to the management
Handling customer calls, follow-ups
Preparing daily reports of import and export shipment
Preparing STC report
Tracking Linehaul vehicles including regional, national & local and prepare performance report
Handling the team size of 120 people including 4 departments
Documentation & coordination with finance for all the statutory payments.
Logistic Executive Delivery Center
Vector Ecommerce PVT LTD (Myntra.com)
05.2012 - 08.2013
Preparing the delivery report and maintaining D0 OFD metrics
Setup the delivery platform for Mumbai locations
Plan, execute build the delivery chain with help of Delivery boys in the Mumbai region
Maintaining the COD report and reconciliation of cash collection
Tracking of all the forward and return shipments and maintaining on time pickups and deliveries of shipments
Handling the petty cash and admin related work.
Logistic Executive
Airex Logistics & Express Service PVTLTD
09.2008 - 05.2012
Responsible for all the logistics requirements of the company
Maintaining daily inbound & outbound report
Responsible for operational cost control
Coordinate with different teams for clearance of consignment received by air and sea freight
Monitoring all branch activities & performance
Handled dispatched by various courier partners.
Branch Incharge
Vichare Courier Service PVT LTD
09.2002 - 05.2008
Heading a courier service branch of a company
Maintaining daily collection & it reports
Coordinate with the customers for smooth delivery
Taking care of Inbound & Outbound courier parcels
Taking care of delivery boy’s salaries & incentives
Assigning daily jobs to delivery boys and handling admin related work and responsible for petty cash process.
Education
Bachelor's in Commerce - undefined
Sant Gadge Baba University
Skills
Last Mile Deliveryundefined
Accomplishments
Awarded as a Champ of the Month - Sept 2020
Best performance in EORS Dec 2020 sale
Awarded with 'Make it Happen' award for JAS Quarter of FY 20-21