Abhishek Mittal
Lucknow
Summary
Results-oriented territory manager with substantial industry experience. Recognized for developing territory plans and strategies resulting in several% sales increase. Achievement-oriented individual talented at revamping operational procedures to drive profits.
Overview
15
15
years of professional experience
Work History
Territory Manager
Coltene whaldent pvt Ltd
Lucknow
07.2009 - Current
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
- Developed targeted marketing campaigns designed to reach specific audiences in the territory.
- Identified areas of improvement for increasing efficiency of operations within the region.
- Handling team and dealer network.
- Trubble shooting.
- Negotiated contracts with new clients while maintaining existing business relationships.
- Analyzed customer feedback surveys to improve customer satisfaction levels.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided feedback on product performance from customers in order to inform product development decisions.
- Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
- Implemented processes that ensured timely delivery of products ordered by customers.
- Resolved customer complaints promptly and professionally.
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Established relationships with key customers, vendors, and distributors in the area.
- Monitored competitor activities in the region to ensure competitive advantage.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Conducted cold calls to offer services to potential customers.
- Negotiated pricing, terms, and implementation dates.
- Maintained all sales records and complied with expense budgets.
- Implemented CRM strategies to improve customer engagement and retention.
- Established clear communication channels with team members to ensure alignment of sales objectives.
- Stayed current on competitor sales, prices and products.
- Identified and resolved issues affecting sales performance in the territory.
- Collaborated with marketing team to develop promotional materials suitable for the territory.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Consulted with customers to gain feedback and improve deliveries.
- Prepared detailed sales reports to present to senior management.
- Provided exceptional after-sales support to ensure high levels of customer satisfaction.
- Coordinated with logistics to ensure timely delivery of products to clients.
Education
MBA - Sales And Marketing Education
Institute of Information And Management Studies
Meerut05-2006
Skills
- Goal Setting
- Sales Forecasting
- Product and Service Sales
- Issue Resolution
- Brand Promotion
- Business Growth
- Opportunities Identification
- Channels and Distribution Knowledge
- Order Management
- Team Collaboration and Leadership
- Contract Negotiation
- Staff Evaluation
- Product Demonstrations
- Market Research
- Staff Training
- Customer Relationship Management
- Improvement planning
- Business Development
- Client Consultations
- Pipeline Development
- Relationship Building
- CRM Tracking
- Customer Acquisition
- Multitasking and Organization
- Competitor research
- Price Structuring
- CRM Software
- Sales Presentations
- Inventory Control
- Territory Management
- Marketing support
Timeline
Territory Manager
Coltene whaldent pvt Ltd
07.2009 - Current
MBA - Sales And Marketing Education
Institute of Information And Management Studies
Similar Profiles
Cassie PughCassie Pugh
Territory Manager - Sales and Service at Coltene WhaledentTerritory Manager - Sales and Service at Coltene Whaledent
Tierra HannTierra Hann
Customer Service Manager at Coltene IncCustomer Service Manager at Coltene Inc
Jared TelfordJared Telford
Territory Manager at Coltene/Whaledent Inc.Territory Manager at Coltene/Whaledent Inc.
Rinki VishwakarmaRinki Vishwakarma
Obstetrics and Gynaecology at Veerangana Avanti Bai Mahila Chikbagwalaitsalaya Dufferin HospitalObstetrics and Gynaecology at Veerangana Avanti Bai Mahila Chikbagwalaitsalaya Dufferin Hospital
Harish Kumar ShuklaHarish Kumar Shukla
Azure Infra and DevOps Engineer at Tata Consultancy ServicesAzure Infra and DevOps Engineer at Tata Consultancy Services