Abhishek Mittal
Buria
Summary
Results-oriented quality assurance officer skilled in software testing and regulatory compliance. Demonstrates expertise in process improvement and effective communication, ensuring adherence to quality standards. Experienced assistant manager adept at motivating staff and optimizing customer interactions to increase sales and profits. Strong background in recruitment and performance monitoring, dedicated to driving team success and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Ram Gopal Ayurvedic Medicine
Yamuna Nagar
02.2024 - Current
- Developed training programs for sales staff on product knowledge and customer service to improve sales effectiveness.
- Evaluated employee performance and delivered constructive feedback to support professional growth.
- Oversaw daily operations of retail store to maintain efficient workflow and enhance customer experience.
- Maintained inventory levels and organized stock for optimal presentation.
Quality Assurance Officer
Allcure Remedies LLP
Yamuna Nagar
03.2023 - 01.2024
- Developed and implemented quality assurance standards across processes to ensure consistency.
- Facilitated continuous improvement initiatives within quality management system to strengthen overall effectiveness.
- Trained staff on quality control processes and standards to enhance compliance.
Quality Assurance Officer
Indorama Healthcare
Yamuna Nagar
09.2021 - 02.2023
- Created and updated quality assurance documentation and procedures to support regulatory compliance.
- Performed quality inspections on medical products and equipment to ensure compliance with safety standards.
- Facilitated training for staff on quality control processes and standards to enhance team competency.
Education
B. Pharmacy - Pharmacy
Pt. B.D. University
Rohtak12th - Medical
Haryana Board of Education
Bhiwani01-2017
10th -
Central Board of Secondary Education
Panchkula01-2015
Skills
- Point of Sale Systems
- Retail Team Management
- Account management
- Quality assurance processes
- Quality control
- Continuous improvement
- Team leadership
- Problem solving
- Effective communication
- Time management
- Documentation review
- Relationship building
Certification
- Haryana State Pharma Council of India
- Medical Sales Representative
Languages
English
Upper Intermediate (B2)
B2
Hindi
Native
Native
Punjabi
Beginner (A1)
A1
Personal Information
- Father's Name: Sh. Arvind Mittal
- Date of Birth: 03/20/00
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Retail Sales Manager
Ram Gopal Ayurvedic Medicine
02.2024 - Current
Quality Assurance Officer
Allcure Remedies LLP
03.2023 - 01.2024
Quality Assurance Officer
Indorama Healthcare
09.2021 - 02.2023
B. Pharmacy - Pharmacy
Pt. B.D. University
12th - Medical
Haryana Board of Education
10th -
Central Board of Secondary Education