Summary
Overview
Work History
Education
Skills
DOB-04/01/2001
Accomplishments
Timeline
Generic

Abhishek P

7th Cross,Vijayanagar, Bangalore

Summary

Dynamic Credit Operations Manager at Punjab Housing Finance Limited with expertise in credit risk assessment and customer relationship management. Proven track record in enhancing collections performance and resolving disputes efficiently. Adept at loan processing and fostering team collaboration to achieve operational excellence. Committed to delivering high-quality results with meticulous attention to detail.

Overview

2
2
years of professional experience

Work History

Credit Operations Manager

Punjab Housing Finance Limited
Bangalore
09.2024 - Current
  • Worked closely with sales teams to develop strategies aimed at improving collections performance.
  • Resolved credit disputes between customers and vendors in a timely manner.
  • Developed or analyzed information to assess current or future financial status.
  • Coordinated approval or rejection of lines of credit or loans.
  • Completed month-end closings, kept records audit-ready, and monitored the timely recording of accounting transactions.
  • Worked with housing loans and activities based on the processing of housing loans.

Operations Assistant

Jana Small Finance Bank
Bangalore
07.2023 - 09.2024
  • Assisted with personal loans, group loans, gold loans, and home loans.
  • Provided excellent customer service, maintaining high satisfaction levels among borrowers.
  • Explained the various types of loans available and advised on the best product suited for customer's needs.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Filed completed packages quickly and efficiently.
  • Identified potential issues in loan files and worked with team members to devise solutions.

Education

MBA - HR And Finance

Jain University-Distant Education
Bangalore
01-2023

Batchelor of Commerce - Accounting And Finance

PES University
Bangalore
05-2019

Skills

  • Credit risk assessment
  • Loan processing
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Time management
  • Attention to detail

DOB-04/01/2001

.

Accomplishments

  • Appreciation by Leaders for effective work processed as FTR Cases.
  • Appreciations in the team collaborated cases.

Timeline

Credit Operations Manager

Punjab Housing Finance Limited
09.2024 - Current

Operations Assistant

Jana Small Finance Bank
07.2023 - 09.2024

MBA - HR And Finance

Jain University-Distant Education

Batchelor of Commerce - Accounting And Finance

PES University
Abhishek P