Abhishek Padwal
Mumbai
Summary
Dynamic Visa Specialist with a proven track record at Kesari Tours Pvt. Ltd., adept at expediting visa approvals and enhancing customer service. Leveraging strong research skills and leadership abilities, I effectively coordinated with embassies and travel agents, achieving significant improvements in processing efficiency and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Visa Specialist
Kesari Tours Pvt. Ltd.
Mumbai
01.2025 - Current
- Processed visa applications for international travelers, ensuring compliance with all specified requirements.
- Communicated with embassies to clarify procedures and address inquiries effectively.
- Coordinated with travel agents for efficient group tour visa processing.
- Resolved case-specific issues by participating in meetings with consular officials.
- Organized visa application records to ensure accurate tracking and documentation.
- Developed expedited strategies to reduce delays in visa approval processes.
- Handled end-to-end processing for visas to USA, UK, Australia, and European countries.
Research Officer
VFS Global Services Pvt. Ltd.
Mumbai
07.2023 - 12.2024
- Processed visa applications to ensure compliance with embassy standards and requirements.
- Developed comprehensive visa document checklists for various countries based on embassy criteria.
- Managed weekly content uploads and testing on CTRL visa website to maintain accuracy.
Passenger Service Agent
CelebiNas Airport Services pvt ltd
Mumbai
06.2022 - 04.2023
- Guided passengers in using self-service kiosks for check-in and baggage tagging.
- Collaborated with airline staff to improve customer service experiences.
- Checked in passengers, assigned seats, and issued boarding passes efficiently.
- Facilitated smooth boarding processes through effective assistance in check-in procedures.
Operations Officer
VFS Global Services Pvt. Ltd.
Mumbai
09.2019 - 06.2022
- Coordinated with embassies and consulates to ensure efficient processing of visa applications.
- Organized biometric appointments while collaborating with external agencies for optimal operations.
- Managed daily operations in visa processing and client services to enhance efficiency.
- Handled USA visa application processes for various types, including biometric and document submissions.
Education
Certificate of Higher Education - Advanced Certificate in International Trade
IMC Chamber of commerce and Industry
Mumbai2024
Bachelor of commerce - import and export
M D College of Arts, Science and Commerce
Mumbai, MH2021
Diploma of Higher Education - Diploma in Hospitality, Travel and Customer Service
Frankfinn Institute of Air Hostess Training
Ghatkopar, MH2019
Secondary School Certificate
R V Nerurkar High School
Dombivali, MH2016
Skills
- Leadership and management
- Visa and application processing
- Research skills
- Multitasking abilities
- Composure under pressure
- Customer service excellence
Certification
- Advanced certificate in International Trade.
- Diploma in Hospitality, Travel and Customer Service.
- Reservations and ticketing with Amadeus.
- Certified Airline Customer Service Professional.
Hobbies and Interests
- Photography
- Cooking
- Travelling
Personal Information
- Nationality: Indian
- Gender: Male
- Date of Birth: 03/07/2000
Languages
English , Hindi , Marathi
Timeline
Visa Specialist
Kesari Tours Pvt. Ltd.
01.2025 - Current
Research Officer
VFS Global Services Pvt. Ltd.
07.2023 - 12.2024
Passenger Service Agent
CelebiNas Airport Services pvt ltd
06.2022 - 04.2023
Operations Officer
VFS Global Services Pvt. Ltd.
09.2019 - 06.2022
Certificate of Higher Education - Advanced Certificate in International Trade
IMC Chamber of commerce and Industry
Bachelor of commerce - import and export
M D College of Arts, Science and Commerce
Diploma of Higher Education - Diploma in Hospitality, Travel and Customer Service
Frankfinn Institute of Air Hostess Training
Secondary School Certificate
R V Nerurkar High School
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