Abhishek Pandey
Operation Executive
Ayodhya,UP
Summary
Dynamic logistics executive with proven expertise at City Mall in inventory management and supply chain coordination. Adept at enhancing operational efficiency and improving shipment visibility, I excel in problem-solving and effective communication. My strategic approach has consistently optimized workflows, ensuring timely order fulfillment and superior customer service.
Overview
7
7
years of professional experience
Work History
Logistics Executive, E-Commerce
City Mall
Ayodhya
07.2025 - Current
- Managed inventory levels to ensure timely order fulfillment.
- Coordinated logistics for efficient transportation and delivery processes.
- Collaborated with suppliers to streamline procurement operations.
- Developed shipping schedules to optimize warehouse workflows.
- Oversaw returns processing and managed customer service inquiries.
- Implemented tracking systems for improved shipment visibility.
- Maintained accurate records of orders placed, received, shipped, or returned in ERP systems.
- Established warehouse layout and monitored utilization of space.
- Monitored shipments and ensured timely delivery of goods to customers.
Operations Executive
CARLTON HOTEL PVT. LTD.
Lucknow
04.2022 - 07.2025
- Coordinated daily operations to ensure seamless guest experiences.
- Managed inventory and supply chain processes for hotel services.
- Assisted in staff training to enhance service quality and efficiency.
- Implemented standard operating procedures for front desk operations.
- Collaborated with departments to resolve guest inquiries and issues promptly.
- Scheduled employee shifts to optimize operational coverage and support needs.
- Created and updated operational documents and database records.
- Coordinated with cross-functional teams to ensure smooth operations.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Mitigated business risks by working closely with staff members and assessing performance.
Computer Operator
NIMANI STEEL PVT. LTD.
Kanpur
01.2019 - 03.2022
- Operated computer systems to monitor and manage daily operations.
- Performed routine maintenance on hardware and software systems.
- Assisted in troubleshooting and resolving technical issues promptly.
- Maintained accurate logs of system performance and errors.
- Implemented data backup procedures to ensure system reliability.
- Performed data entry tasks, including updating customer information in databases.
- Provided training to new staff on computer operation procedures.
- Reduced workflow downtime by coordinating on-site satellite building repairs.
Education
Bachelor of Arts -
DR. RAM MANOHAR LOHIYA AWADH UNIVERSITY
UP, India01.2022
Diploma In Computer Application - Computer Science
Vivekanand Computer Socity
Ayodhya02-2017
Intermediate - Science
U.P. BOARD
UP, India01.2016
Highschool - Science
U.P. BOARD
UP, India01.2014
Skills
- Inventory management
- Supply chain coordination
- Data entry accuracy
- Problem solving
- Effective communication
- Workflow improvement
- E-commerce packaging
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Logistics Executive, E-Commerce
City Mall
07.2025 - Current
Operations Executive
CARLTON HOTEL PVT. LTD.
04.2022 - 07.2025
Computer Operator
NIMANI STEEL PVT. LTD.
01.2019 - 03.2022
Bachelor of Arts -
DR. RAM MANOHAR LOHIYA AWADH UNIVERSITY
Diploma In Computer Application - Computer Science
Vivekanand Computer Socity
Intermediate - Science
U.P. BOARD
Highschool - Science
U.P. BOARD
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