Abhishek Parikh

• Achieved Record Sales Growth: Led initiatives that resulted in a 35% increase in national sales revenue, exceeding annual sales targets by 20%.
• Expanded Market Presence: Directed the opening of 8 new flagship stores in major urban centers, including Mumbai, Delhi, and Ahmedabad.
• Enhanced Sales Strategy: Developed and executed a national sales strategy that improved sales conversion rates by 20%, increasing from 15% to 18%, and boosted customer retention by 15%, from 70% to 85%.
• Led High-Performing Team: Recruited, trained, and managed a national sales team of 60+ professionals, achieving a 95% employee retention rate and increasing individual sales performance by 30%, which contributed to a 15% growth in team-generated revenue.
• Optimized Inventory Management: Improved inventory management processes, leading to an 18% reduction in stock holding costs and a 25% decrease in stock-outs, which resulted in a 10% increase in sales volume.
• Implemented Data-Driven Insights: Leveraged CRM and sales analytics to analyze customer behavior, resulting in a 30% increase in lead generation and a 12% boost in sales through targeted marketing campaigns.
• Exceeded Sales Targets: Regularly exceeded quarterly sales targets by 25%, achieving an average of 25% above target sales and contributing to a 20% increase in overall company profitability.

- Managing customer relations.

- Managing the sales and operations of the retail store online and offline.

- Managing Try at home (TAH) department.

- Manage Online Meetings with Franchises.

- Deciding on product management, sales and promotion strategy to be followed for the store.

- Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses in all 3 locations.

- Grew sales by 25% through implementing an endless aisle.

- Introduced Strategies that increased sales by 30%.

- Prepared daily work schedules for and assigned tasks to the team, scheduled deliveries, and enforced company policy.

- Implemented system of mystery shoppers whose feedback lead to a 20% increase in satisfaction among both customers and employees.

- Develop marketing concepts and maintain optimal workflow.

- Creating sales strategy and working accordingly.

- To achieve the daily, weekly and monthly Store targets.

- To satisfy customer needs and expectations in terms of advance product information.

- To provide Training - Sales and Systems.

- Efficient Showroom Operation

- Managing a team of sales professionals to meet set targets.

- Handled the majority of customer complaints using a new System which increased customer satisfaction by 5% monthly.

- Applied retail KPI knowledge to make strategic commercial decisions that lead to exceeding sales targets by 10% a quarter.

- Managed retail staff recruitment and onboarding.

- Assistant store manager in all leading works

- Specialist in diamond and gold jewelry

- Quickly responding to customer complaints, requests and comments.

- Effectively maintaining stock levels and ensuring the quality of supplies.

- Conducting morning meetings and resolving the problems of staff.

- Handling all the categories of products.

- Maintaining inquiry & feedback books.

- Handling the Partner Sales and Corporate Sales.

- Helping sales staff to convert inquiry to sales.

- Part of my duties included maintaining internal visual merchandising and in-store displays and ensuring store appearance met company standards at all times.

- Providing a friendly and helpful service to customers.

- Excellent product knowledge.

- Dealing with resolving customer’s company policies and procedures.

- Support manager by providing control as well as supervising staff.

- Basic math skills for purchase payment transactions as well as end of shift sales reporting.

- Self-motivation and ability to train and delegate effectively.

- Selling gold jewelry & luxury watches, buying old gold and jewelry, providing customer service.

- Handling key counters and shop password at gold & Diamond Park.

- Responsible for sales planning.

- Buying old gold at a good margin.

- Planning and coordinating with sales staff to achieve targets.

- Monitoring proper display and price tags.

- Time and accurate reporting to concerned authorities.

- Ensuring smooth operations, accountable for strategic utilization and deployment of available resources.

- Analyzing sales figures and forecasting future sales volumes to maximize profits.

- Part of my duties included maintaining internal visual merchandising and in-store displays and ensuring store appearance met company standards at all times.

- Managing diamond Stocks.

- Evaluate a diamond and determine the initial clarity, polish and symmetry grades in accordance with GIA standards

- Follow standard grading methodology and examination techniques to evaluate a diamond using proper tools and devices (i.e. microscope, loupe, tweezers, etc.)

- Apply basic knowledge of GIA policies and procedures to identify characteristics present in the diamond, and electronically map observations onto a diagram by using GIA s proprietary systems.

- Participate in ongoing professional training and testing for continuous grading development

- Meet required Diamond Grader (L4) qualification criteria (quality and quantity) within specified timeline

- Perform other duties as assigned or per business needs

- Must complete GIA Graduate Diamonds Program within 9 months of training start date

- Working with diamond recognition, color, cut, clarity, and carat weight