Divya Patil
Pune
Summary
Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership.
Overview
1
1
year of professional experience
1
1
Certification
Work History
HR Generalist
Abhi Groups
Pune
05.2024 - Current
- Managed comprehensive employee onboarding, conducted orientations, and facilitated thorough exit interviews to ensure seamless transitions.
- Monitored company-wide compliance with labor regulations and implemented necessary adjustments.
- Orchestrated recruitment processes from job postings to interviews, optimizing candidate selection.
Customer Support Executive
Teleperformance
Indore
09.2023 - 11.2023
- Maintained accurate records of customer interactions to ensure comprehensive service history.
- Provided detailed and thorough information about products and services to meet customer inquiries.
- Resolved customer issues promptly and effectively, ensuring high levels of satisfaction.
- Assisted customers with product installation and setup, ensuring seamless integration
Education
MBA - Information Technology
Dr. D. Y. Patil Vidyapeeth
Pune06-2023
B.Tech - Computer Engineering
Dr. APJ Abdul Kalam University
Indore08-2017
Skills
- Organizational Development
- HR program development
- Process Improvement
- Team Work
Certification
- Certification in soft skills from TCS
- Certification in Digital Marketing from Google.
Accomplishments
- Participated in NCC Campaign in School.
Timeline
HR Generalist
Abhi Groups
05.2024 - Current
Customer Support Executive
Teleperformance
09.2023 - 11.2023
MBA - Information Technology
Dr. D. Y. Patil Vidyapeeth
B.Tech - Computer Engineering
Dr. APJ Abdul Kalam University
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