ABHISHEK PATIL
Bangalore
Summary
A self-motivated individual and an excellent team player who creates a supportive work environment. Have acquired strong leadership and managerial skills and believe in leading by example and am always approachable. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. To develop and pursue a challenging career, lead and manage people in a way, which enhances my strong analytical, leadership, and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Operation Executive
Flipkart Internet Private Limited
Bangalore
05.2022 - Current
- Develop and implement Supply chain strategies that align with the brand's vision, Ensuring efficient and timely product delivery to meet customer demands.
- Collaborate with Business development teams to create purchase order ID for buying the product from the vendor.
- Co-ordinating with vendors for creating a consignment and giving slots for inwarding the stocks.
- Co-ordinating with the warehouse team and vendor team for inwarding the stocks & giving them resolution on real time basis if they have any issue.
- Sharing the required reports with internal team and vendors.
- Onboarding the vendor to the Flipkart post verifying the shared document.
- Maintained contact with clients to make updates to the catalog.
Senior Executive Operations
Startek
Bangalore
08.2021 - 04.2022
- Company Overview: (Flipkart process)
- Co-ordinating with the Business development and warehouse team for inwarding the stocks & giving them resolution on real time basis if they have any issue.
- Co-ordinating with flipkart operation team and re-scheduling the consignment wherever its required as per the FC capacity.
- Sharing the required reports with internal teams(Flipkart operations and warehouse team)
- (Flipkart process)
Senior Fulfillment Executive
Zomato Media private limited
Bangalore
12.2018 - 09.2019
- Onboarding the delivery partners & verifying the documents and sharing with the concerned team.
- Co-ordinating with the restaurant partner if they have facing any issue giving them resolution.
- Monitored external and internal service providers.
CRO- Inbound and Outbound
Hinduja Global Solution Ltd.
Bangalore
09.2017 - 12.2018
- Expertise in CRO, handling inbound calls & giving the real time basis resolution to customer.
- Worked in outbound and redeeming customer rewards points and selling them products which is available in the payback portal.
- Worked as Escalation Level cases in the Payback Process.
Education
Bachelor of Computer Application -
BVB College
Bidar, KarnatakaSkills
- Staff training and development
- Team Management
- Customer Service
- Supervision & Leadership
- Problem Resolution
- Flexible Schedule
- Friendly, Positive Attitude
- People Skills
- Critical Thinking
Languages
- Kannada
- Hindi
- English
Timeline
Operation Executive
Flipkart Internet Private Limited
05.2022 - Current
Senior Executive Operations
Startek
08.2021 - 04.2022
Senior Fulfillment Executive
Zomato Media private limited
12.2018 - 09.2019
CRO- Inbound and Outbound
Hinduja Global Solution Ltd.
09.2017 - 12.2018
Bachelor of Computer Application -
BVB College
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