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Abhishek Pattar
Assistant General Manager
Pune,MH
Summary
Passionate about contributing to a dynamic and innovative work environment that values growth and development. Excels in high-pressure, fast-paced settings with exceptional multitasking, organizational, and problem-solving skills. Known for being client-focused and detail-oriented, with experience in customer service, business management, and project coordination. Adept at quickly establishing rapport with new clients and business stakeholders, while mastering new technologies and adapting to change. Recognized for innovative thinking and creative approaches to resolving complex business issues.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Assistant General Manager
Keus Home Automation
01.2025 - Current
- Oversaw daily operations, ensuring adherence to organizational policies and procedures while enhancing team productivity.
- Developed relation with architects and gave a major boost to the revenue
- Managed inventory control processes, utilizing inventory management systems to minimize waste and optimize stock levels.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Associate General Manager, Sales- Handling Pan India-Tier 2 cities
Livspace
10.2023 - 01.2025
- Responsible for Generating 6 Cr Revenue with 20-24 Bookings on a Monthly Basis.
- Led daily operations to ensure efficient service delivery, resulting in improved team performance and customer satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Owned the customer experience completely of a project till the time of handover.
- People management to empower the existing team and also to hire the best of the talents in the country to strengthen the team of my region.
- Metric Evaluation : Evaluated customer Move In Timeline Adherence, Evaluated customer Overall CSAT Score and quicker resolution of customer escalations.
- Introduced new methods, practices and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Business Manager- Sales
Livspace
03.2022 - 10.2023
- Responsible for Owning the Entire Sales Funnel and Achieving Monthly Target of 12 Bookings and 1 Cr Revenue
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Create Reliable forecasts to build strong pipeline and strong relationship with new prospects
- Pro-actively solve problems occurs during Sales and service, took initiative & responsibility as they emerge.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Took Care of Good Customer Experience throughout the Project
- Also have received 3 awards and 2 competition in span of 1.3 years
- Have handled 2 business units Vesta and Livprenuer
- I also handle a team size 8-10 designers
- Have also worked closely with Pre Sales and Marketing Team for future Business Development
- Managed project timelines and budgets to ensure successful completion of home renovation projects, resulting in enhanced customer satisfaction.
Senior Business Manager- Sales
Interior Company By Square Yards
01.2021 - 03.2022
- Worked here with handling a team of 15-20 people
- Generating a business value of 2.5-3.0 Cr
- Handling complete sales cycle as well (From onboarding to handover which involves Sales, design and Operations)
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed team communications and information for meetings.
- Identified issues, analysed information and provided solutions to problems.
- Led cross-functional teams to develop and implement strategic marketing initiatives that enhanced brand visibility and customer engagement.
- Analyzed market trends and consumer feedback to inform product development, resulting in the launch of five successful new design collections.
Sales Manager
Kustomake Interiors (Akdez Solution)
04.2020 - 12.2020
- Led a team of sales representatives, providing training and mentorship to enhance skills and performance across the department.
- Handled complete cycle from on boarding to handover
- Have handled bot design and operations team
- Also have handled major metro cities like Hyderabad , Bangalore and Mumbai and closing both B2B and B2C business
- Generating a revenue around 1 - 1.2 Cr monthly
- Established strong relationships with key clients through regular communication and personalized service, fostering long-term loyalty and repeat business.
- Monitored sales performance metrics using CRM software to identify areas for improvement and optimize team efforts toward achieving targets.
Assistant Sales Manager
Suprabha Protective Products Pvt Ltd
04.2018 - 02.2020
- Assisted in developing sales strategies to enhance product visibility and drive revenue growth.
- Trained new staff on customer service standards and sales techniques, resulting in improved team performance.
- Coordinated daily sales operations, ensuring accurate inventory management and timely product replenishment.
- Analyzed market trends and customer feedback to identify opportunities for product improvement and new offerings.
Graduate Trainee Engineer
ITD Cementation
08.2017 - 04.2019
- Company Overview: This is a Thailand based MNC company
- Worked here in metro department handling execution for a stretch of 16Km
- Handling end to end execution involving pile , pilecap , pier, piercap and also road extensions
- This is a Thailand based MNC company
Education
Bachelor of Civil Engineering -
Visvesvaraya Technological University / Jain College of Engineering
01.2013 - 01.2017
Master of Business Administration - Distance Learning
Symbiosis School of Management
Skills
Strategic planning skill
Accomplishments
- Best Sales Employee of the month, 03/2023
- Best Spacer Award, 05/2022
- Highest revenue generator, 10/2021
Certification
Digital Marketing
Software
Zoho CRM
Lead Squared
Hubspot
MS Office
Timeline
Assistant General Manager
Keus Home Automation
01.2025 - Current
Digital Marketing
01-2024
Associate General Manager, Sales- Handling Pan India-Tier 2 cities
Livspace
10.2023 - 01.2025
Business Manager- Sales
Livspace
03.2022 - 10.2023
Senior Business Manager- Sales
Interior Company By Square Yards
01.2021 - 03.2022
Sales Manager
Kustomake Interiors (Akdez Solution)
04.2020 - 12.2020
Assistant Sales Manager
Suprabha Protective Products Pvt Ltd
04.2018 - 02.2020
Graduate Trainee Engineer
ITD Cementation
08.2017 - 04.2019
Bachelor of Civil Engineering -
Visvesvaraya Technological University / Jain College of Engineering
01.2013 - 01.2017
Master of Business Administration - Distance Learning
Symbiosis School of Management
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