Abhishek Prabhakar
Bengaluru
Summary
Results-driven Strategic Operations Manager with a proven track record of fostering strong relationships and motivating frontline staff to achieve operational excellence. Expert in delegating tasks and managing projects under tight deadlines, consistently delivering on key performance indicators. Core competencies include strategic planning, process optimization, and team leadership. Aiming to leverage extensive experience to further enhance organizational efficiency and drive business growth.
Overview
11
11
years of professional experience
Work History
Operations Manager
Amazon Development Center Pvt Ltd
Bengaluru
12.2023 - Current
- Spearheaded the launch of Estée Lauder and Clinique on Amazon, leading pricing analytics to ensure market-best prices across U.S. retailers.
- Implemented offline price matching SOP for Amazon Mexico through collaboration with business stakeholders.
- Drove pricing initiatives for key products like Pampers and Bounty, working closely with category teams to optimize strategies.
- Enhanced matching tool efficiency through partnership with Tech teams, resulting in reduced defects, and improved operational performance.
- Developed and implemented a comprehensive operational strategy that increased productivity by 10%.
- Managed a team of 20+ employees, providing guidance, coaching and feedback to ensure high performance and job satisfaction.
Process Lead
Amazon Development Center Pvt Ltd
04.2022 - 11.2023
Process Specialist
Amazon Development Center Pvt Ltd
12.2020 - 03.2022
Senior Process Associate
Amazon Development Center Pvt Ltd
10.2018 - 11.2020
Process Associate
Amazon Development Center Pvt Ltd
07.2016 - 09.2018
Placement Coordinator
Alva's Education Foundation
Mangaluru
07.2014 - 05.2016
- Coordinated with organizations to understand their hiring needs and job requirements.
- Assisted in developing training programs for students as needed.
- Scheduled interviews for students with prospective employers.
- Offered support and advice to students facing challenges during their placements.
- Organized job fairs, workshops, and other career-related events.
- Updated online databases with relevant job postings and resources for student access.
- Coordinated placement activities for students and graduates.
Education
Bachelor of Engineering - Computer Science & Engineering
Alva's Institute of Engineering & Technology
Moodbidri, Mangalore06-2014
Skills
- Performance monitoring
- Complex problems analysis
- Data analysis
- Process improvement
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Tulu
Upper Intermediate (B2)
B2
Telugu
Beginner (A1)
A1
Accomplishments
Pinnacle Award Q1'24 - An award to recognize leaders who demonstrated exemplary performance by delivering results, problem solving capabilities, thinking of innovative solutions, stakeholder management or giving back to Amazon by driving CMT org level projects/people initiatives.
Timeline
Operations Manager
Amazon Development Center Pvt Ltd
12.2023 - Current
Process Lead
Amazon Development Center Pvt Ltd
04.2022 - 11.2023
Process Specialist
Amazon Development Center Pvt Ltd
12.2020 - 03.2022
Senior Process Associate
Amazon Development Center Pvt Ltd
10.2018 - 11.2020
Process Associate
Amazon Development Center Pvt Ltd
07.2016 - 09.2018
Placement Coordinator
Alva's Education Foundation
07.2014 - 05.2016
Bachelor of Engineering - Computer Science & Engineering
Alva's Institute of Engineering & Technology
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