Abhishek Pundir

SME of the team building caching, kafka connectivity components of the enterprise solution

• Led the replacement of third-party caching with an in-house solution, matching all SLAs and performance benchmarks, saving $7.5M in licensing, and additionally $3M annually in deployment and support costs.
• Led HLD/LLD enhancements to Kafka connectivity for identity federation and key externalisation. Fast delivery averted client churn, preserving millions of dollars in ACVs from major clients.
• Mentored junior team members to identify client issue patterns, reducing tickets by more than 40% in a month and thus freeing up 2-3 weeks of development time.

SME of the team building real-time data extraction, cloud migration, and deployments of caching components of the enterprise solution.

• Built a real-time Change Data Capture solution using Kafka for seamless data sync, generating millions of dollars in ACV via separate licensing, with ongoing revenue from continued adoption.
• Externalised caching to a Kubernetes service from monolith, reducing client incidents by 60% owing to instability of previous solution and cutting deployment costs by $1.5M annually at the same time with a leaner deployment on pods v/s EC2s. Also reclaimed 3-4 weeks of dev time per sprint, boosting overall delivery efficiency.
• Refactored Search service to support OpenSearch through a common API interface, eliminating $184/month per-client Enterprise ElasticSearch costs and driving multi-million dollar savings at scale across thousands of client annually.