Abhishek Purkayastha

Processing US payroll.

• Managing pre-payroll (employee time sheet files and reports), post-payroll reports, and service requests from clients.
• Working on daily tasks of payroll (queries, requests from clients, files, and reports). Processing manual checks, off-cycle check processing, and other urgent checks as per client request.
• Working on pay data files (employee payment files) and HR interface files (new hire, termination, and leave files) daily.
• Ensuring the payroll processing with 100% accuracy.
• Assisting the voice team on client queries and the Manual Check Team regarding Manual Check queries.
• Actively participating in client calls and resolving the queries on the next payroll.

Assisting management in auditing.

• Providing the payroll data to managers with regard to the number of employees processed and any errors in payroll on a weekly basis.
• Submitting the reasons behind the delay on client requests.

Assisting new joiners in payroll processing.

• Training new joiners on payroll-related work.
• Correcting the errors and helping the associates in payroll processing.
• Understanding trainees' problems and solving them quickly.
• Working on access-related setups for new joiners.
• Updating managers about new joiners' training