Abhishek Rai
Sales Associate
New Delhi
Summary
Dynamic Sales Associate with a proven track record at Reliance Digital Jio Store, excelling in product sales and customer service. Achieved consistent sales targets through effective strategies and strong relationship building. Recognized for exceptional problem-solving skills and fostering teamwork, enhancing customer satisfaction and driving revenue growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Reliance Digital Jio Store
06.2023 - 09.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
B.Com - Commerce
Shri Sharda Mata Prasad Degree College
Mai Kharagpur Azamgarh 04.2001 -
12th - Art
Maa Sharda Inter College
Azamagrh, India 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Business development
Problem-solving
Relationship building
Goal oriented
Sales strategies
Excellent people skills
Verbal/written communication
Exceptional customer service
Timeline
Sales Associate
Reliance Digital Jio Store
06.2023 - 09.2025
B.Com - Commerce
Shri Sharda Mata Prasad Degree College
04.2001 -
12th - Art
Maa Sharda Inter College
04.2001 -