Summary
Overview
Work History
Education
Skills
Employment History
Awards and Recognitions
Personal Information
Disclaimer
Timeline
Generic

Abhishek Ramaraju

Hyderabad

Summary

TrackWise On Prem & TrackWise Digital (TWD) IT professional with over 10 years of experience in the Life Sciences, specializing in Quality Management Systems (QMS). Proficient in Veeva Vault (Quality) with a strong background in implementing, optimizing, and managing Quality Management Systems in regulated environments.

Worked with a variety of clients across multiple industries, including pharmaceuticals, medical devices, and chemicals.

Overview

11
11
years of professional experience

Work History

Technical Lead

Infosys Ltd
01.2023 - Current
  • Technical Lead managing a team of six, coordinating with the Onsite Architect in all the project development activities.
  • Developed new business process in TrackWise digital and TrackWise On Prem
  • TrackWise digital - Implementing a new business process from scratch using TrackWise Workflow Rules, Objects, Validation Rules, and flows.
  • TrackWise Digital - Refreshment of the Salesforce orgs.
  • Experience in developing Trackwise digital reports.
  • Experience in performing TWD migration to higher environments.
  • Worked with stakeholders to gather requirements, identifying key business needs, and translating them into technical specifications.
  • Collaborated with the development team to implement the required solutions.
  • Provide project estimations for the enhancement releases.
  • Trackwise On-Prem: Worked on the end-to-end Track Wise upgrade project from V8.7.12 to V9.5, V9.5.2, to 10.6.
  • Trackwise On-Prem: Created and updated Crystal Reports from scratch.
  • Trackwise On-Prem: Installed IWS components and provided support to configure the existing integration.
  • Trackwise On-Prem: I worked on creating end-to-end new business workflows by gathering business requirements.
  • Worked on creating a validation plan, URS, FRS, RTM, DCS, Validation Report, and Cut Over Plan during the TrackWise upgrade project.
  • Worked on creating performance qualification test scripts, and performance qualification test results.
  • Managed project documentation, ensuring that all business requirements were met, and followed the development lifecycle.
  • Creation of new Jira user stories for the business requirements, and getting the approval from the business.
  • Offered solutions for various business processes, including complaints, CAPA, deviations, product registration, and field actions.

Senior Consultant

Infosys pvt ltd
06.2021 - 01.2023
  • Technical member of the team.
  • Worked on Veeva Vault configuration items like Objects, object lifecycles, Workflows, and documents life cycle.
  • Worked with stakeholders to gather requirements, identifying key business needs, and translating them into technical specifications.
  • Implementing workflow modifications, lifecycle modifications, and master data maintenance as per business requirements via a prescribed change management process (normal and standard) as part of business releases.
  • Using Vault Loader, the Vault Loader Command Line Tool for fetching and updating data as per requirements.
  • Analyzing the risk, impact assessment, and new enhancements.

Consultant

Infosys Ltd
12.2019 - 06.2021
  • Single point of contact for business analysis and configuration development.
  • Worked on creating end-to-end new business workflows by gathering business requirements.
  • Worked on the end-to-end Track Wise Upgrade project from V8.7.12 to V9.5, V9.5.2, to 10.6.
  • Created and updated Crystal Reports from scratch
  • Installed IWS components and provided support to configure the existing integration projects to enable communication with the new TrackWise API.
  • Created and executed the installation qualification scripts for the TrackWise upgrade, integration projects.
  • Worked on creating a validation plan, URS, FRS, RTM, DCS, Validation Report, and Cut Over Plan during the TrackWise upgrade project.
  • Worked on creating performance qualification test scripts, and performance qualification test results.
  • Worked on web services testing using SOAP UI to test the communication between SAP and TrackWise.
  • Facilitated change control board meetings.
  • Offered solutions for various business processes, including complaints, CAPA, deviations, product registration, and field actions.

Software Engineer

TechMahindra pvt ltd
12.2015 - 12.2019
  • I played the role of an Application Team Lead and TrackWise developer for a team of three.
  • Handled L2 and L3 activities (incidents, problem tickets, change requests).
  • Coordinating with the business to gather requirements and provide new solutions.
  • Worked on the Trackwise Upgrade project from 8.7.11 to 9.3.
  • Creating or enhancing new business workflows.
  • Performing quarterly migration from dev, test, and production.
  • Creation/enhancement of new crystal reports.
  • Worked on the implementation and enhancements of business processes, such as formulations, active ingredients, action items, etc.

Senior Software Engineer

TechMahindra pvt ltd
12.2013 - 12.2015
  • Played the role of senior technical analyst.
  • Handled BAU support activities, like incident management and problem management.
  • Resolved workflow issues, created new queries as per the business needs.
  • Provided new solutions as part of Continual Service Improvements.
  • Handling weekly and monthly meetings with clients.
  • Involved in user management, system configuration, coordinator configuration, and utilities like PR import.

Education

Bachelor of Engineering - Computer Science & Engineering

Jawaharlal Nehru Technological University
01.2013

Board of Intermediate - MPC

Sri Chaitanya Junior College
01.2009

SSC -

Prathibha Vidyalayam
01.2007

Skills

  • Trackwise
  • Trackwise Digital
  • Veeva Vault
  • Salesforce admin
  • Core Java
  • Crystal reports
  • LIMS
  • QMS business process
  • SQL Server
  • Jira

Employment History

  • Honeywell certified TrackWise Digital(TWD) platform, TWD Complaints,TWD Quality
  • Trackwise digital (TWD) developer with 3 years of experience in developing new business process and migration to production.
  • Trackwise On Prem developer with 7 years of experience in configuration, migration, support, installation and qualification testing
  • Veevavault system administrator with 2+ years of configuration, migration and support experience in Quality vault.
  • Strong technical and analytical knowledge in Trackwise versions 8.5.3, 8.7.12, 9.5.7, 10.6.
  • Experienced in performing Trackwise Upgrade from 8.7 to 9.5.2 and 9.5.2 to 10.6.1.
  • Worked on different business processes like complaints handling, Deviation, Change control, Field Actions, Product registration etc.
  • Experience in gathereing business requirements and creating the jira user stories.
  • Experience in creating URS, FRS, DCS, RTM, test scripts, validation plan ,validation reports
  • Good exposure on Incident, Change and Problem management.
  • Well aware of the GXP and 21 CFR Part 11 regulations
  • Good functional knowledge on LIMS(Labware), Sample life cycle.

Awards and Recognitions

  • Infosys awarded HLife – Unit Rise Award for the consistent performance.
  • TechMahindra awarded ACE-2018(Associate Consistently Excel) award for the consistent performance with A+ rating consecutively for 3 years.
  • Multiple Bravo awards at TechMahindra.
  • TechMahindra awarded 3 “PAT ON BACK” certificates.
  • Infosys awarded “Pat on Back” award for my excellence in work.

Personal Information

  • Father's Name: R. ShyamSundar
  • Date of Birth: 07/25/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare all the details furnished above are true to the best of my knowledge.

Place : Hyderabad

Name : Abhishek R

Timeline

Technical Lead

Infosys Ltd
01.2023 - Current

Senior Consultant

Infosys pvt ltd
06.2021 - 01.2023

Consultant

Infosys Ltd
12.2019 - 06.2021

Software Engineer

TechMahindra pvt ltd
12.2015 - 12.2019

Senior Software Engineer

TechMahindra pvt ltd
12.2013 - 12.2015

Bachelor of Engineering - Computer Science & Engineering

Jawaharlal Nehru Technological University

Board of Intermediate - MPC

Sri Chaitanya Junior College

SSC -

Prathibha Vidyalayam

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