Music
Hi, I’m
Abhishek Ratnakar
An enthusiastic person with go getting attitude
Noida
Summary
Aspiring for a promising and motivating career that gives scope for continuous learning & where skills, knowledge and spirits can be beneficial for team work & leadership role.
Rich experience in Business development, Corporate - sales, Retail sales operations. Excellent communication & interpersonal skills with business development and sales skills. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Performance-oriented Sales Leader offering exceptional record of achievement over 8-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
15
years of professional experience
7
years of post-secondary education
2
Languages
Work History
Govt Hospital ShivpuriShivpuri
Hospital Manager
02.2023 - Current
Job overview
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Evaluated patient care and initiated procedural changes for increased benefit.
- Directed, supervised and evaluated work activities of member medical, nursing, technical, clerical and maintenance team.
- Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
- Developed and maintained safe environment for patients, visitors, and staff through regular inspections of hospital facilities.
- Managed 70 to 100 patients per day.
Care Health InsuranceNew Delhi
Manager Corporate Sales
9 2021 - 11.2022
Job overview
- To get business done with designated team mapped.
- Add on new channel partner for team to create extra business in portfolio.
- To activate non performing channel partners
- To coordinate between HO and branch office to rectify escalation based on servicing, claims or quotations
- Increased sales by 20% by visiting existing channel partners and client to strengthen business relation
- Understanding need and requirement of channel partners and motivating them to get maximum figure.
- Implemented effective account management practices that fostered customer loyalty and facilitated upselling opportunities.
- Streamlined internal processes and improved communication between departments, enhancing overall efficiency within organization.
- Conducted comprehensive market research to identify new business opportunities and develop targeted sales plans.
- Negotiated favorable contract terms with clients, securing long-term business partnerships while maintaining profitability goals.
Star Health & Allied InsuranceNew Delhi
Relationship Manager Corporate Sales
11.2020 - 08.2021
Job overview
- Achieved business by 30% from team and branches mapped to me.
- To motivate team and educate agents and brokers for group business
- Primarily working for best quotation for channel partner to achieve client
- To coordinate between HO/Zonal office and branch office to rectify escalation subject to quotation, servicing and claims
- To monitor all related issues of newly acquired clients to ensure high degree of Satisfaction Index by working with support departments
- Coordinating internally with operations, claims and other support function for business.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on health insurance products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sales of insurance products and services and exceeded performance metrics for customer service.
Kare India Insurance Broker Pvt LtdNoida
Manager
12.2016 - 11.2020
Job overview
- To do business development and to achieve numbers for all line of business
- To ensure achievement of designated budget to me.
- To monitor all claim & endorsement related issues of newly acquired clients to ensure high degree of Satisfaction Index by working with support departments
- Coordinating internally with operations, claims and other support function for development of business.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities.
- Communicated clearly with insurers and other stakeholders to keep everyone on same page and working toward established business goals.
- Acquired 30 new clients during my tenure with Kare.
Sanjivani MedicalNoida
Owner & Promoter
11.2010 - 09.2016
Job overview
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed 200 customers per day.
Care Ratings Pvt LtdNashik
Business Development Manager
04.2009 - 04.2010
Job overview
- Reporting to Sales head and to do sales and customer service with help of bank managers of different banks.
- To be self-motivated for business development and to help team internally to achieve targets. To ensure achievement of designated budget.
- Managing rating service with financial analyst team for corporate clients
- To guide bank managers and to get lead of corporate for Basil 2 rating service prospects through them
- To monitor all customer services related issues to ensure high degree of Customer Satisfaction Index by working with different departments
- To motivate bank managers and workout for some planning & strategies for the business generation
- Coordinating internally with Head Sales, financial analyst team, operations, and other support for business generation.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Generated new business with marketing initiatives and strategic plans
Education
MITPune, India
MBA from Marketing & Finance
04.2007 - 06.2009
Maharani Laxmi Bai CollegeGwalior, India
B. Com from Accounting And Finance
04.2004 - 06.2007
MP Board of Secondary EducationGwalior
12th
04.2003 - 03.2004
CBSE BoardGwalior
10th
04.2001 - 03.2002
Skills
Any OS used in Indian Scenario
Personal Information
- Father's Name: Sh. R.R.Ratnakar
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Activities
- Chief Coordinator of Intra College Festival.
- Always been at the forefront in participating at various school and college activities.
- Coordinator of World peace march held in 2007 in pune.
Permanentresidence
2034, Overseas apartment, Sector 50, Noida 201301
Interests
Acting & Drama
Timeline
Hospital Manager
Govt Hospital Shivpuri
02.2023 - Current
Relationship Manager Corporate Sales
Star Health & Allied Insurance
11.2020 - 08.2021
Manager
Kare India Insurance Broker Pvt Ltd
12.2016 - 11.2020
Owner & Promoter
Sanjivani Medical
11.2010 - 09.2016
Business Development Manager
Care Ratings Pvt Ltd
04.2009 - 04.2010
MIT
MBA from Marketing & Finance
04.2007 - 06.2009
Maharani Laxmi Bai College
B. Com from Accounting And Finance
04.2004 - 06.2007
MP Board of Secondary Education
12th
04.2003 - 03.2004
CBSE Board
10th
04.2001 - 03.2002
Manager Corporate Sales
Care Health Insurance
9 2021 - 11.2022
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