To be associated with an organization that provides the most challenging & interesting career opportunities and to apply my knowledge and skills for the organizational growth.
B2B and B2C Business management.
Manage customer success for in store visitors as well as
drive up digital business by making products available
either in store or online.
Drive the sales for Mountain Sports vertical as Department
Lead using analytical skills and strategic skills.
Forecasting and planning for the monthly and yearly sales
targets.
Mass Plan and structural planning based on sales and
forecasting by analysis on Amazon Quick sight Tool.
Inventory management to ensure smooth supply chain
and operations
Leading Successful Store Projects ABQ and TG
Human Planning as per forecasting and requirements.
Managing daily operations as a daily manager and
maintaining KPI such as Conversion, CSAT, NSAT, ABQ,
ABV and TURNOVER.
I have completed more then fifty trek in himalayas
Associated with the Insurance process AON and providing continuous support to the team. Managing individual accounts of the clients in GAMS (Global Accounts Management System) for Australia, US, Canada, UK, Netherlands Mentoring new joiners, providing knowledge transfer and training Doing Quality Check (QC) of Service Requests. Tracking Escalations and responding to the process owner post
Customer Relations
Adaptability
MS Excel
Ability to work in a Team
MS PowerPoint
Good interpersonal skills with an ability to understand the critical problems and solving them
Training new employees and getting them productive quickly
1- Basic Mountaineering Course
2- Wilderness First aid Responder
3- Ladakh ice climbing competition